2015 GNYADA MEMBERSHIP DIRECTORY

HOT TOPICS 2015 GNYADA Membership Directory

BUYER’S GUIDES

The Rules Dealers must display a Used Car Buyer’s Guide prominently in every used car offered for sale * . If your dealership conducts transactions in Spanish, be sure to provide the Spanish version of the Buyer’s Guide to your customer. Dealers must complete each Buyer’s Guide by filling in: • Vehicle information at the top: make, model, model year and VIN; • Warranty information: check theWarranty box and either full or limited to indicate the type of warranty provided; • If you offer a Service Contract, you must check the box indicating it is available to the customer; • On the back of the Guide, complete the dealer identification section by filling in the name and address of the dealership; and provide the name and phone number of the person to contact if a customer has a complaint.

At the time of sale, dealers should have customers sign the Buyer’s Guide and provide a copy or the original Buyer’s Guide to the customer. The Guide must include all final changes if any were made during the sale. Keep a copy of the signed Guide in your deal jacket. Forms are available GNYADA sells Used Car Buyer’s Guides that meet all the requirements of the Rule, in both English and Spanish. Please call 718.746.5900 to purchase Buyer’s Guides. * The New York City Department of Consumer Affairs (DCA) has cited dealers for failing to include required information on Used Car Buyer’s Guides hanging in car windows. According to the DCA, the DCA number should be provided on the formwith all the required information.

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