2019-20 Workshops & Seminars for Automobile Dealerships

BDC & SALES BOOT CAMP Selling appointments that show

GNYADA SALES ACADEMY Covering every phase of the selling process

Wednesday, September 18, 2019

Tuesday, September 24 & Wednesday, September 25, 2019

DATE

DATE

TIME 10:00am - 4:00pm INSTRUCTOR Mark Rodriguez, Auto Client Care, Inc.

TIME 10:00am - 4:00pm EACH DAY INSTRUCTOR Ken Carlson, F&I Resources

MEMBER FEE $175.00 NON-MEMBER $300.00

MEMBER FEE $199.00 NON-MEMBER $350.00

Powerful and effective techniques for BDC communication skills.

A goldmine of surefire techniques to help you win more deals.

Discover proven strategies to make the most of every phone call. Learn how to set solid appointments, effective objection handling, and more. Included are participant workbooks, tai- lored role-plays, and real-time phone coaching.

This intensive intro to automotive selling is the starting point for all salespeople. The highly interactive two-day Sales Academy equips participants with the tools and techniques to achieve suc- cess in automotive sales.

Attendees will learn how to:

n Distinguish words and phrases that can be used to demonstrate interest and support n Select the right language to convey your message n Avoid using negative terminology and replace with positive phrases n Identify key words to work into speech to build rapport n Keep a call on track and arrive at a positive outcome

Salespeople will learn:

n Skills in appointment setting and prospecting n How to engage customers and qualify their needs n what to do during walk-a-rounds and test rides n Techniques for working around negative feedback n How to negotiate agreements and close deals

WHAT PEOPLE ARE SAYING: BDC & SALES BOOT CAMP “ Not my first time here.

THE WALK-A-ROuND PRESENTATION: AN IMPORTANT CLOSING TOOL!

Start the closing process the moment the customer sits in the vehicle

Thursday, September 19, 2019

DATE

TIME 10:00am - 4:00pm INSTRUCTOR Frank Phillips, FCP-Sales Masters

I have been doing BDC for years. As always, it’s good to refresh and go back to the basics. Mr. Rodriguez is great at what he does.

MEMBER FEE $175.00 NON-MEMBER $300.00

Win more sales by justifying the price and building customer trust.

Learn how to win more sales by justifying the price and build- ing customer trust during the walk-a-round presentation. A well-organized walk-a-round presentation is an important step in the sales process. Done well, it drives logic and emotion for prospects to buy or lease a vehicle with certain features. It’s a closing tool that can make or break a deal.

”

Attendees will learn how to:

– Felicia Cardova Smith Haven Auto Group

n Keep presentations organized and effective n Present product knowledge in a compelling fashion

n Build value in a vehicle to justify its price

n Keep the sales process seamless

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C E N T E R F O R A u T O M O T I V E E D u C A T I O N & T R A I N I N G / w H I T E S T O N E , q u E E N S / G N Y A D A . C O M / E D u C A T I O N