2019-20 Workshops & Seminars for Automobile Dealerships

GNYADA EDUCATION & TRAINING

Dealers’ needs evolve, new challenges arise, and priorities shift. To adapt in a changing environment, your dealer- ship’s staff must continuously enhance its knowledge and skills. The Greater New York Automobile Dealers Associa- tion (GNYADA) has developed a curriculum that has enhanced the effectiveness of dealership personnel across metro New York for more than 30 years. GNYADA’s Education & Training programs will help your dealership better respond to changing priorities, meet goals, and make an impact on your organization. By successfully completing GNYADA programs, participants receive a wealth of practical knowledge, immediately applicable to the franchised new car dealership world. Each course and seminar is taught in real time by an industry-expert-turned instructor. Popular program trainings are geared towards:

BDC

DMV Processing

Receptionist Skills

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Communications Customer Service Data Protection Digital Marketing

Finance and Insurance

Sales

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Labor Law

Service

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Management

Tax Compliance

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OSHA Compliance

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Identify the educational programs that meet your dealership’s needs from the 50-plus options in this catalog, and contact GNYADA to reserve your seat.

Call 718.640.2012, email Education@gnyada.com , or register online at www.gnyada.com/education .