2019-20 Workshops & Seminars for Automobile Dealerships

INSTRUCTORS

KEN CARLSON Ken Carlson is the Divisional Business Development Manager for F&I Re- sources, and is AFIP Certified (Senior). For over 30 years, Ken has conducted seminars for

FRANK PHILLIPS Frank Phillips’ career has ex- tendedmore than 40 years. He has been a sales trainer for Vw, Porsche, and Audi. Frank started FCP-Sales Masters conducting seminars and classes throughout the u.S. and Canada for dealerships, dealer associations, and manufacturers.

Sales, F&I, SalesManagement,After-Sale, and ServiceMan- ager/Advisor personnel for dealer associations throughout the united States.

MARK RODRIGUEZ Mark Rodriguez is founder and President of Auto Client Care, Inc., an auto- motive sales and salesmanagement training or- ganization. with over 20 years of retail and

BILL McANDREWS Bill McAndrews is a busi- ness advisor providing guidance in strategy de- velopment and implementation, marketing services, organizational tactics, and manage-

training experience, Mark specializes in training and coach- ing personnel to deliver world class customer service.

ment solutions. Bill also provides leadership coaching and mentoring, as well as assisting organizations with day-to- day management issues.

JEANMARIE RUGG JeanMarie Rugg is General Manager of GNYADA'S DMV-DIRECT division. Her automotive biller experience enables her to quickly explain DMV procedures and require-

KIKI ORSKI Kiki Orski, President of Peak Per- formance, specializes in helping people make “connections” in order to increase sales, pro- ductivity and customer satisfaction. For over 17

ments to dealership employees.

JUDY VANN KARSTADT Judy Vann Karstadt has three decades’ experience in the industry, and specializes in training for sales, marketing, F&I, and management. Judy is an AFIP Accred- ited Facilitator and has trained hundreds of F&I managers.

years she has focused on coaching and training all levels of personnel to achieve higher levels of success. Kiki is a cer- tified DiSC© facilitator.

39

C E N T E R F O R A u T O M O T I V E E D u C A T I O N & T R A I N I N G / w H I T E S T O N E , q u E E N S / G N Y A D A . C O M / E D u C A T I O N

Made with FlippingBook - professional solution for displaying marketing and sales documents online