2020Directory_FNL_FlippingBook

Compliance For New York City Dealers

2020 MEMBERSHIP DIRECTORY & SERVICES GUIDE HOT TOPICS

SHOWROOM • NYC dealers that sell new and used cars must have a sign, at least 216 sq. inches, with letters at least 2” tall, displayed in close proximity to where used vehicles are sold, stating that the dealership sells both new and used vehicles. • Refund policy. • All used vehicles, products, and parts must be clearly labeled using words like “secondhand”, “used”, “not new”, “demo model”, “pre-owned”, “refurbished”, or “recycled.” • Vehicles: • The total selling price of each used vehicle at eye-level, either within five feet of the vehicle (indicating to which vehicle it applies) or on the vehicle’s dashboard or window/windshield. • The price of the car must be written in characters at least one inch high. • The sign must disclose in text at least one-half as high and one-half as broad as the largest print on the sign, that taxes, registration, and title fees are not included in the selling price. • Dealers must have signs that list each after-market product offered for sale and state the price immediately next to the product (i.e., a single product, and its price, on each line). • Signs must have letters at least one-inch high, unless separately posted on each vehicle, in which case the letters must be one-half inch high. • ExtendedWarranties: a range of selling prices may be posted and must include factors affecting price (make, model, year, and mileage). • All signs must include the following statement in bold and capital letters at least half as high and half as broad as the largest print on the sign (but no smaller than a quarter inch high): YOU ARE NOT REQUIRED TO BUY ANY ADD-ON PRODUCTS IN ORDER TO PURCHASE A CAR AT THE ADVERTISED PRICE. • Dealers must post a copy of the Used Car Consumer Bill of Rights on a paper no less than 17”x 28”in any office or area of the dealership where consumers negotiate and execute sales contracts. F&I

EMPLOYMENT POLICIES

Sick and Safe Time: When an employee or a family member has been the victim of domestic violence, a sexual offense, or human trafficking, they may require safe time and are entitled to time off in order to: • Obtain services from a domestic violence shelter, rape crisis center, or other shelter or services program;

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