2022MembershipDirectory_FNLdigital

2022

dealers club discount MEMBERSHIP DIRECTORY + SERVICES GUIDE

WWW.GNYADA.COM

ABOUT GNYADA

MEMBERSHIP DIRECTORY + SERVICES GUIDE

ABOUT GNYADA

2022

FROM THE CHAIRMAN

Thank you for being a member of GNYADA.

We, as dealers, have a lot on our plate. Inventory allocation problems, chip shortages, finding qualified personnel, and some OEMs continuing to find new ways to put pressure on us, all while we try to sell and service vehicles during an ongoing pandemic, economic uncertainty, and political unrest which can be overwhelming at times. However, knowing that we have an Association that is recognized and respected throughout the State and Country leading the charge in the fight for our best interests, certainly helps. GNYADA is at the forefront of government affairs, franchise law issues, and regulatory concerns as well as everything else that effects our businesses. As a long-standing GNYADA Member, I know of no other Association in the country that understands the needs of its members - and works with them to provide the tools needed to prosper - better than GNYADA. We will continue to strive to develop and maintain programs that will assist you in running your dealership. With that, I am proud to present you with the 2022 Membership Directory and Services Guide. It contains a limitless amount of information that can save you considerable time and money. The scope of its contents is reassuring to all of us to have a resource like GNYADA working so tirelessly for us. Thank you to all the contributors for the invaluable information included in the 2022 Membership Directory and Services Guide; and a special thank you to all the advertisers that help GNYADA continue to provide you with this resource. Finally, be sure to make the most of your membership by utilizing your Association’s experienced staff, who are always available to provide any assistance that you may need. They are just an email or phone call away.

Best wishes,

Oliver Brodlieb, Chairman Greater New York Automobile Dealers Association

MEMBERSHIP DIRECTORY + SERVICES GUIDE

2022

ABOUT GNYADA Officers 2022 - 2023 . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Directors 2022 - 2023 . . . . . . . . . . . . . . . . . . . . . . . . 2 Committees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 GNYADA Staff . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 What We Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9 Center for Automotive Education & Training . . . . . . . . . . . 9 Economic Impact Study . . . . . . . . . . . . . . . . . . . . . . 10 New York International Auto Show . . . . . . . . . . . . . 11-12 GNYADA Charity Events . . . . . . . . . . . . . . . . . . . . . . . 13 SERVICES FOR DEALERS Dealer Hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Education & Training Programs . . . . . . . . . . . . . . . . . . 14 Field Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Dealer Compliance/Licensing . . . . . . . . . . . . . . . . . . . 16 Warranty Parts Program . . . . . . . . . . . . . . . . . . . . . . 16 Surety Bonds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Government Relations . . . . . . . . . . . . . . . . . . . . . . . 20 DMV-DIRECT . . . . . . . . . . . . . . . . . . . . . . . . . . . 21-22 GNYADA Insurance Brokerage . . . . . . . . . . . . . . . . . 24-25 PREFERRED VENDORS Dealers Discount Club (DDC) . . . . . . . . . . . . . . . . . 26-28 EDUCATION & TRAINING Education & Training Programs . . . . . . . . . . . . . . . . 30-33 Scholarships . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 GNYADA Job Bank . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Automotive Technology Competitions . . . . . . . . . . . 34-35 GNYADA Dealer Webinars . . . . . . . . . . . . . . . . . . . . . 35

HOT TOPICS EV PickupWeight Limits . . . . . . . . . . . . . . . . . . . . . . 37 Noisy Muffler Issues . . . . . . . . . . . . . . . . . . . . . . . . . 37 New DMV Airbag Requirement . . . . . . . . . . . . . . . . . . 38 NYVIP3 Update . . . . . . . . . . . . . . . . . . . . . . . . . . 38-40 Lease Buyouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Top Violations Cited by DMV . . . . . . . . . . . . . . . . . . . . 42 Lien Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 NADA Amended Safeguards Rule . . . . . . . . . . . . . . . 46-52 Fuel Surcharges . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 New Law & Poster Requirements . . . . . . . . . . . . . . . 55-56 EV Lithium Battery Storage . . . . . . . . . . . . . . . . . . . . 58 2022 Record Retention . . . . . . . . . . . . . . . . . . . . . . . 60 Top 10 OSHA Violations . . . . . . . . . . . . . . . . . . . . . 61-62 Dealership Allocation Concerns . . . . . . . . . . . . . . . . 64-65 DEALER LISTINGS (Alpha) Dealers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66-91 DEALER LISTINGS (County/Make) Dealers by County/Make . . . . . . . . . . . . . . . . . . . 92-123 ALLIED MEMBERS Allied Members Alpha . . . . . . . . . . . . . . . . . . . 124-130 Allied Members by Service . . . . . . . . . . . . . . . . . 131-141 IMPORTANT NUMBERS Useful Numbers . . . . . . . . . . . . . . . . . . . . . . . 142-144

2022 ADVERTISERS

Lincoln Technical Institute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hot Topics Tab Gundermann & Gundermann, a division of EPIC Brokers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hot Topics Tab Liftnow . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Bond, Schoeneck & King PLLC . . . . . . . . . . . . . . . . 41 Rosenfield & Co. . . . . . . . . . . . . . . . . . . . . . . . . 43 Rosenblatt, Levittan, Vulpis, Goetz & CO. . . . . . . . . . . 45 CARFAX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 GrooveCar . 53 Walden Environmental Engineering . . . . . . . . . . . . 53 Fully Promoted . 57 Shine & Drive . . . . . . . . . . . . . . . . . . . . . . . . . 57 AutoTrieve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Siegel Distributing Company . . . . . . . . . . . . . . . . 63 Weiner LLC . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Ives Sultan Spike . 63 Bass Sox Mercer . . . . . . . . . . . . . . . . . . . . . . . . 63 Park Group Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dealer: County/Make Tab PerfectPitch Video Production . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dealer: County/Make Tab

COVER ADS Withum . . . . . . . . . . . . . . . . . . . Inside Front Cover Citrin Cooperman . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inside Back Cover Resources Management Group . . . . . . . . . . Back Cover

INSIDE ADS DP Sales Distributors, Inc.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About GNYADA Tab GNYADA Online . . . . . . . . . . . . . . . . . . . . . . . . . 7 LaBonte Law Group PLLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Services for Dealers Tab Richards, Witt & Charles, LLP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Services for Dealers Tab GNYADA Job Bank . . . . . . . . . . . . . . . . . . . . . . 15 GNYADA Surety Bonds . 17 DMV-DIRECT . 19 GNYADA Insurance Brokerage . . . . . . . . . . . . . . . . 23 Xenex Payment Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preferred Vendors Tab Dealertrack . 29 Vanguard Dealer Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Education & Training Tab Center for Automotive Education & Training . . . . . . . . 31

ABOUT GNYADA

OFFICERS 2022 - 2023

Oliver Brodlieb Chairman of the Board

John Billard Vice Chair

Melanie Spare-Oswalt Vice Chair

Jack Weidinger Vice Chair

Mark Lacher Treasurer

Eleanor Gulla Secretary

Lee Certilman Immediate Past Chair

Mark Schienberg President

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2022 MEMBERSHIP DIRECTORY + SERVICES GUIDE

DIRECTORS 2022 - 2023

JOSH AARONSON Island Auto Group JOHN BILLARD Hempstead Ford Lincoln OLIVER BRODLIEB East Hills Chrysler Jeep Dodge RAM MICHAEL BROWN Empire Automotive Group LEE CERTILMAN Nardy Honda SUZANNE COCHRANE Helms Bros. SEAN COUGHLIN The Premier Collection SANDRA GABRIELLI Gabrielli Truck Sales LTD. LOUIS G. GIORDANO Croton Auto Park JULIAN GONZALEZ Silver Star Motors ELEANOR GULLA Larchmont Chrysler Jeep Dodge RAM MICHAEL IANELLI Integrity Auto Group MARCIE JACOB Bronx Honda JOHN LASORSA LaSorsa Chevrolet Buick

MARK LACHER Koeppel Nissan MICHAEL LEVITAN Land Rover Glen Cove BRIAN MILLER Manhattan Motorcars MIKE NACLERIO Ford Lincoln of Queens JONATHAN PEARLMUTTER Rockland Chrysler Dodge Jeep RAM ROBERT PENN Penn Toyota WILLIAM ‘BILL’ C. RIEDEL Mercedes-Benz of Rockville Centre ROBERT SABBAGH Bay Ridge Honda BRETT SASLOW Smith Haven Chrysler Jeep Dodge MELANIE SPARE-OSWALT Sayville Ford GREG VAIL Vail Buick GMC JACKWEIDINGER North Bay Cadillac ANDREWWEINSTOCK Biener Audi, Inc.

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ABOUT GNYADA

COMMITTEES 2022 - 2023

Executive Committee (2022 - 2023) Oliver Brodlieb - Chairman John Billard - Vice Chair Melanie Spare-Oswalt - Vice Chair JackWeidinger - Vice Chair Mark Lacher - Treasurer Eleanor Gulla - Secretary Lee Certilman - Immediate Past Chair Activities Committee Jonathan Pearlmutter - Chair Louis G. Giordano Brian Miller Christopher Penn Harold Reese Bill Riedel Brett Saslow Gary Schimmerling Greg Vail Auto Show Committee John LaSorsa - Chair Brian Miller - Vice Chair Oliver Brodlieb Gary Brown Louis G. Giordano

Education Committee Bill Riedel - Chair Michael Brown John LaSorsa Gary Schimmerling Randi Siegel Friedman Employee Relations Plan Committee

Eleanor Gulla Brett Saslow Finance Committee Robert Vail - Chair

Oliver Brodlieb Lee Certilman David Karp

Mark Lacher Brian Miller Melanie Spare-Oswalt JackWeidinger Government Relations Committee John Billard - Chair

Josh Aaronson Michael Brown Lee Certilman Sean Coughlin Sandra Gabrielli Louis G. Giordano Mark Lacher Brian Miller Greg Vail JackWeidinger

Miles Miller Robert Penn Randi Siegel Friedman JackWeidinger AndrewWeinstock

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2022 MEMBERSHIP DIRECTORY + SERVICES GUIDE

Membership Committee Melanie Spare-Oswalt - Chair Sandra Gabrielli

Brokers Ad-Hoc Committee Josh Aaronson - Chair

Will Berardino Michael Brown Lee Certilman

Robert Penn Brett Saslow Greg Vail

John Gentile Eleanor Gulla John Iacono Adam Rosatti Marcello Sciarrino Greater New York Automobile Dealer Services Corporation Officers: Oliver Brodlieb - Chair Mark Schienberg - President Directors: John LaSorsa Christopher Penn Brett Saslow Melanie Spare-Oswalt Center for Automotive Education & Training Officers: Oliver Brodlieb - Chair Mark Schienberg - President/CEO

Nominating Committee Lee Certilman - Chair (17/19)

Robert Vail – Chair (15/16) (Chair) Louis G. Giordano – Chair (13/14) Mark Lacher Brian Miller – Chair (09/10) Gary Schimmerling – Chair (97/98) Political Action Committee (PAC) John Billard - Chair Mark Lacher Brian Miller Mike Naclerio Gary Schimmerling Robert Vail AndrewWeinstock Public Relations Committee JackWeidinger - Chair John LaSorsa

Louis G. Giordano - Vice Chair Gary Schimmerling - Secretary John LaSorsa - Treasurer

Director: Mark Lacher

Jonathan Pearlmutter Randi Siegel Friedman Melanie Spare-Oswalt AndrewWeinstock

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ABOUT GNYADA

GNYADA AT YOUR SERVICE

18-10Whitestone Expressway, Whitestone, NY 11357 P 718.746.5900 | P 800.245.4640 | F 718.746.5557 | www.gnyada.com

Websites Greater New York Automobile Dealers Association Center for Automotive Education & Training

www.gnyada.com

www.autoedcenter.com www.autoshowny.com www.nationalautotech.com www.gnyada-covid19.com

New York International Auto Show

National Automotive Technology Competition

Coronavirus Resources for Dealers

Executive Office

ext.

email address

Mark Schienberg, President Ed Gazzillo, Chief Operating Officer

275 264

ed@gnyada.com

Isabel Goldberg, Executive Assistant to President

isabel@gnyada.com

Legal & Regulatory Affairs / Member Services / Dealer Services Susan Bieber, Vice President-Dealer Services 250

susan@gnyada.com jennifer@gnyada.com alexis@gnyada.com ebony@gnyada.com kelsey@gnyada.com

Jennifer Lepurage, Director of Membership Services

235 258 232 273

Alexis Kelly, Director of Communications

Ebony Tineo, Membership Administrative Assistant Kelsey Hering, Dealer Services Coordinator Aaron Brown, Field Service Representative

917-763-5318

aaronbrown@gnyada.com

Accounting Melissa Forbes, Accounting

231 243 259

melissa@gnyada.com carolg@gnyada.com james@gnyada.com

Carol Gill, Accounting

James Varghese, Accounting

Building Services Adriano Corona, Maintenance

maintenance@gnyada.com

Frida Machado-LaRose, Office Administrator

229

frida@gnyada.com

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2022 MEMBERSHIP DIRECTORY + SERVICES GUIDE

New York International Auto Show

718.746.5300

Alan Liebensohn,

257

alan@autoshowny.com

Vice President of Special Events/ Show Director Elba Rosales-Rice, Assistant to Show Director

256 251 272

elba@autoshowny.com diane@autoshowny.com lexy@autoshowny.com

Diane Thompson, Operations Manager

Lexy Tsimis, Exhibit Coordinator

GNYADA Insurance Brokerage Michael Conway, Executive Director Nonie Rallis, Administrative Assistant Center for Automotive Education & Training 15-30 Petracca Place Whitestone, NY 11357 Mark Schienberg, President Ed Gazzillo, Chief Operating Officer Kristine Liggio, Executive Director Ebony Tineo, Job Bank/Seminars Jayne Ruconich, Sales & Event Manager Robert Farrell, Facilities Manager

718.746.8100

405 401

mconway@gnyada.com nonie@gnyada.com

718.640.2000

2010

275

ed@gnyada.com

2015

kristine@autoedcenter.com

232

ebony@gnyada.com

2007 2024 2024 2024

jayne@autoedcenter.com robert@autoedcenter.com

Dwayne Smith, Maintenance Eddie Sukhu, Maintenance

718.747.0400

Registration & Title Services Jean Marie Rugg, General Manager

244 245

jeanmarie@gnyada.com

Raj Budhu, Manager

raj@gnyada.com

Out-of-State Registrations

jeanmarie@gnyada.com raj@gnyada.com

Jessie Lam, Bookkeeping

253

jessie@gnyada.com

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2022 MEMBERSHIP DIRECTORY + SERVICES GUIDE

ABOUT GNYADA

First and foremost we are here for our members. Our goal is to help you within all aspects of your business from front to back and everything in between. GNYADA works to protect franchise laws and keep dealers informed of important, ever-changing issues, trends, and legislation within the retail new vehicle marketplace. In addition to advocating for pro dealer legislation, the Association provides dealers with compliance guidance, industry related communications, educational programs, invitations to association events, access to members-only offers, as well as many other benefits that support the needs of our members. Advocacy

GNYADA works to protect and promote franchised auto dealerships’ interests before local, state, and federal legislators. The Association supports and opposes hundreds of bills each year, conducts dozens of meetings with state and local legislators to advocate for changes that help your business and fight those that are detrimental to dealers. The Association promotes e orts that a ect the automotive retail industry, including matters such as franchise law protections, auto finance, tax issues, recalls, advertising regulations, and broker issues. Education & Training GNYADA updates and expands its education and training programs every year to reflect the latest advances in the field, providing dealership employees with the specific skills and knowledge required to do business in the current marketplace and data-driven economy. Our programs train automotive professionals to improve operations, become more profitable and help realize job potential.

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ABOUT GNYADA

Dealer Services Have questions?We have answers! Our phones ring all day long from dealers who have questions for GNYADA’s Dealer Hotline about tax laws, employment matters, and other dealer inquiries. In addition, GNYADA’s Field Service Reps and staff visit member dealerships at least twice a year. During visits, members stock up on complimentary compliance signs, forms, and other useful items. They will also perform a walk-through of the dealership, and inform dealers of potential EPA, OSHA, and Privacy Act violations.

Compliance GNYADA is recognized by franchised new car dealers from across the greater New York area as a trusted resource for Dealership Compliance solutions. GNYADA o ers educational seminars, informational brochures, compliance guides, and expert advice on all compliance topics.

CENTER FOR AUTOMOTIVE EDUCATION & TRAINING

GNYADA’s Center for Automotive Education & Training is dedicated to serving automobile retailers in all areas of dealership operations in partnership with vehicle manufacturers and industry suppliers. Our mission is to support and promote ongoing automotive education and training and to help recruit individuals looking for careers in the auto industry in the metro New York area. GNYADA hosts over 100 courses and seminars a year to help dealership employees stay at the top of their game and to continue to grow within the dealership. Our Atrium offers one of the most remarkable spaces in Queens which has been featured in countless movies and TV shows. Some shows include, Madam Secretary, The Blacklist and most recently FBI on CBS. We have also hosted the one and only Beyonce for a Vizio commercial!

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2022 MEMBERSHIP DIRECTORY + SERVICES GUIDE

ECONOMIC IMPACT STUDY RESULTS OF METRO NEW YORK’S DEALERS More than 100 GNYADA members participated in this year’s Economic Impact Study that will soon be released to the media and public officials. The report affirms how critical franchised new car dealers are to NewYork’s economy. Before we officially release it, we want to share with you some of the report’s data. The study compiles information for the latest complete year of available data – 2021. The report finds year-over-year gains in each of the Economic Impact Report metrics, including a 22.6% increase in total sales dollars, 9.5% increase in new vehicles sold, 1.6% increase in jobs generated, 12.5% increase in state and local taxes collected and paid, and an incredible 24.4% increase in employee earnings. • Are the 4th largest retail employer in New York • Generate $5.6 billion in employee compensation • Collected and paid $2.7 billion in state and local taxes • Made $19.1 million in charitable contributions GNYADA’s Member Dealers contribute significantly to government revenue throughout New York’s lower 12 counties, as well as the entire state, and establish well paying jobs in local communities across the region. There are more than 440 franchised dealerships in our area with strong, well-established footprints in their communities that contribute significantly to local and state economies. Area Franchised New Car Dealers: • Support 65,500 direct and indirect jobs

The 2022 Economic Impact of Franchised New Car and Truck Dealerships Report was commissioned by the Greater New York Automobile Dealers Association and conducted by Auto Outlook, an independent automotive market research firm providing a comprehensive collection of market analysis services for automotive trade associations and dealers. A copy of the Report—containing a breakdown of the various types of tax revenue dealers generate, additional employment statistics, and more—will be sent to your dealership shortly. The Association thanks all dealers who completed the survey that helped generate this crucial data.

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ABOUT GNYADA

NEW YORK INTERNATIONAL AUTO SHOW

The Driving Force for Vehicle Shopping and Learning about Electric Vehicles Showcasing new vehicles and the latest technology to the public in an exciting atmosphere for the whole family has been at the heart of the New York Auto Show for 123 years. It is the only place where those in the market for a new vehicle can see everything the industry has to offer and check out a wide range of vehicles in one location. Attendees travel from all over the country to learn more about the latest new SUV’s, cars, trucks, and a main theme of this year’s show: electric vehicles. The Auto Show is a place where your customers come to enjoy themselves, gain insight on the latest market trends, and learn about the ‘EVolution’ the industry is currently undergoing.

Many attendees decide which vehicle they are going to purchase while all attendees subconsciously leave the show with a “Next Car” in mind. The New York Auto Show plays a critical role in New York’s climate goals and the automotive industry’s push towards electrification.

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2022 MEMBERSHIP DIRECTORY + SERVICES GUIDE

The EVolution of the NYIAS

At the 2022 Show, 250,000 sq. ft., on both levels of the show were dedicated to electrification and generating consumer awareness. The all-new, Electric Vehicle Test Fest, allowed attendees to ride in and experience a wide range of electric vehicles including models from Chevrolet, Kia, Nissan, Volvo, VW, and EV start- ups INDI and VinFast. In addition, Ford and Hyundai incorporated EV test tracks into their own displays on level 3 providing consumers with the opportunity to ride in even more electrics! Personal Mobility was also a part of the Auto Show with the first ever, Micro Mobility Expo &TestTrack. E-bikes and E-Scooters from Jetson, Jupiter Bike, Radio Flyer, Spark Cycleworks, & Veo Ride were experienced by many attendees.

NYIAS Draws Industry Focus And Executives In addition to being the #1 consumer automobile marketing event, the New York Auto Show also hosts three of the leading industry influencer programs during its press preview days. The business-to-business role of the Show kicks off with the jointly sponsored Automotive Forum, co-sponsored with the National Automobile Dealers Association, and J.D. Power. Industry leaders such as Bob Carter, Jose Munoz, and Jason Stein were featured speakers in 2022. The World Car Awards returned live to New York and once again was the top Automotive Industry

Award program with C level executives from Europe, Korea, and the United States in attendance. The World Traffic Safety Symposium features timely topics along with guests and speakers from NHTSA and other federal and state agencies.

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ABOUT GNYADA

GNYADA CHARITY EVENTS

At the NYIAS Show, Chairman of GNYADA, Oliver Brodlieb, presented a $100,000 donation to the American Red Cross of Greater NewYork to help the victims of the humanitarian crisis in Ukraine.

The annual GNYADA coat drive raised over $90,000 to purchase new winter coats for children in conjunctionwith OperationWarm, a national nonprofit that manufactures coats and shoes for children in need.

Over 1,000 plants from the Subaru Display at this year’s Auto Showwere donated to GrowNYC to support community gardens, schools, and other greening projects.

Students from Lincoln Technical Institute were awarded scholarships at the 2022 GNYADA Charity Golf Outing.

The 2022 Charity Golf Outing raised over $100,000 to support automotive education and the next generation of technicians.

Jose Dominguez, Executive Director of American Red Cross Greater New York, presented GNYADA with a plaque thanking the association for the Ukrainian Relief donation.

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SERVICES FOR DEALERS

SERVICES FOR DEALERS

SERVICES FOR DEALERS

Dealer Hotline GNYADA’s Dealer Hotline handles inquiries that cover a wide variety of topics. Questions range from ”Is my dealership required to disclose the prior use of a vehicle?”to “Can my customer export this car to a foreign country?”to “Is the Doc Fee taxable?”. The Association offers help with OSHA regulations, DMV requirements, Red Flags Rule policies, as well as hundreds of other topics. Most often, members’ issues are resolved immediately. However, if the problem is more complex, Association staff conducts research in-house or reaches out to experts or the appropriate agencies. No matter what the issues are, we’ll be sure to get you the assistance you need.

Education and Training Programs The Association has been offering cost effective quality training programs to members for more than 30 years. GNYADA’s education programs cover every aspect of dealership operations. The Association continually adds new seminars and webinars to address current issues dealers face. Existing programs are continuously evaluated and updated to reflect the changes taking place in our industry. Instructors have industry specific knowledge and dealership experience. Their teaching methods include extensive role-playing, sharing current trends, and providing attendees with action plans to take back to their dealerships to help them succeed in their roles. Field Services GNYADA’s Field Services team keeps dealers aware of current and pending issues. Our Field Reps cover the full breadth of our territories, from out on Eastern Long Island, all the way up to Dutchess, Orange, and Putnam counties. We assist local dealers daily, keeping you updated with the information you need to run your businesses. This personal contact helps ensure our programs are relevant to dealers and their employees. During visits, members stock up on required posters, DMV forms, seminar registration materials, and other useful items. Representatives may also complete a walk-through of the dealership, inspecting each area for potential EPA, OSHA, and Privacy Act violations as well as proper signage.

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2022 MEMBERSHIP DIRECTORY + SERVICES GUIDE

Dealership Compliance Dealers face multiple state, local, and federal laws regulating their dealerships. Even keeping proper records can be a challenge. Over the years, GNYADA has offered dealers compliance solutions through seminars, webinars and workshops in addition to providing other hands-on reference compliance materials.

GNYADA gathers industry specialists to hold educational seminars that help members comply with often complicated regulations affecting every aspect of dealership operations. Covered topics include sales tax rules, DMV Regulations, privacy, identity theft, OSHA’s Hazard Communication Standard, franchise law, and employment law. GNYADA also hosts special programs for dealers in their region.

Dealer Facility Licensing Acquiring or amending a dealer license is a burdensome task. GNYADA is here to help.We have assisted hundreds of dealers in acquiring their license. GNYADA’s experienced staff will guide both first-time New York dealers as well as established dealers

through the process quickly and efficiently, ensuring all licensing requirements are met. To get started, contact Kelsey Hering at 718.746.5900 x273 or Kelsey@gnyada.com.

Warranty Parts Reimbursement Program GNYADA has teamed up with industry expert Richard Sox, of Bass Sox Mercer to offer dealers expedited service

of warranty reimbursement submissions. Our experienced team will: • Provide expert knowledge about specific New York requirements to obtain reimbursement. • Offer a secure process to obtain required repair orders for processing request. • Complete submission in 30 days or less. • Prepare letter to your manufacturer asking for retail rate. • Offer discount for parts and labor submission performed concurrently. Ready to begin improving your bottom line? Contact Kelsey@gnyada.com or 718.746.5900 x273 to get started today.

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DEALERSHIP SURETY BONDS LOWEST RATE IN THE STATE FOR 7 YEARS!

New car bonds: $300 for 2 years

80% of GNYADA members get their bonds with us.

Benefits of a GNYADA Surety Bond: • Automatic Renewals • Fast Turnaround Time • No Additional Fees for Riders • No Financial

• Zero Credit Bureau Checks • Simple Application Process

Statements Required

For more information or to purchase a Surety Bond, contact Jennifer Lepurage at 718-746-5900 ext. 235 or Jennifer@gnyada.com.

Additional Bonds: GNYADA also helps dealers with – ERISA (401K) Bonds, Out-of-State Bonds, Utility Bonds, NYC/DOT Bonds, Permit Bonds, and many other bonds.

TO APPLY FOR A BOND, CALL 718.746.5900

2022 MEMBERSHIP DIRECTORY + SERVICES GUIDE

GNYADA’s Surety Bonds: Fast, Easy & Lowest Price in the State GNYADA’s Surety Bond cost has remained the same for nearly (10 years) and continues to be the lowest in the State. If it’s time to renew, don’t lose out on this cost saving GNYADA Service. Whether you are opening a New Dealership or comparing prices, GNYADA can assist you in obtaining your New Car Dealership Surety Bond for your dealership operations. It’s a quick, simple, and economical way to stay in compliance.

GNYADA’S SURETY BOND PROGRAM OFFERS:

Low Rates: New Car Bonds - $300 Used Car Bonds - $875

• No financial statements required. * • Auto Renewals -No paperwork required for Renewals. • Turnaround in 24-48 hours for new bonds. • No added charge for Riders needed to make changes to your existing bond. • No credit bureau checks for you OR your spouse. * • Bonds are valid for 2 years.

NYS requires all dealers to always have a current original surety bond on file with the DMV. Failure to comply will result in the suspension of your dealer license. In addition to surety bonds, GNYADA can assist you with other insurance bond needs. Whether you need an ERISA bond, bond for your utility company, out of state dealerships, new dealerships opening, street permits, secondhand dealer license bonds, or even bonds for games of chance – we’re here to help!

For more information about your Surety Bond needs, call or e-mail Jennifer Lepurage at the Association at 718.746.5900 x235 or jennifer@gnyada.com. *Not required for new car bonds.

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Connecticut Plate Issuance Program GNYADA's DMV-DIRECT makes it quick and easy for new car dealers to provide their customers with Connecticut license plates. For more information on our Connecticut plate program contact DMV-DIRECT at 718.747.0400 .

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Plates Issued . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 3 Days Rush Plates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SAME DAY * Vin Verification . . . . . . . . . . . . . . . . . . . . . . . . . Completed by Dealership Personnel Billing Clerk Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Lease Buyouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Combination Plates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transfer Plates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Commercial Plates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Duplicate Registrations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Lien Corrections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

* Provided all proper documentation is received, SAME DAY plates and/or registration available for an additional fee.

DMV-DIRECT 18-10Whitestone Expressway, Whitestone, NY 11357 718.747.0400 / www.gnyada.com

2022 MEMBERSHIP DIRECTORY + SERVICES GUIDE

Government Relations - Advocacy for Franchised New Car Dealers

In the past year, the Association went to work on its largest and most ambitious Legislative Agenda ever, during a session unlike any other. The unique circumstances surrounding this legislative session, including necessary health and safety measures due to the enduring COVID-19 pandemic, posed challenges for us with limited in- person meetings and many Zoom calls for most of the session.

Despite the unusual circumstances, the Association’s advocacy efforts still led to many positive outcomes for our members. Bills that we supported had a greater likelihood of passage, while bills we opposed had a larger tendency to fail. Some of the big wins for the 2022 session included knocking out the Direct Sales Bill, the Recall Bill, the Commercial Lemon Law Bill, and the Ban on Lease Turn-In Fees Bill. Bills that would have cost dealers’businesses dearly. While the Association successfully blocked costly regulations, several bills were improved and passed with GNYADA amendments to protect dealers’ interests such as the Catalytic Converter Protection Bill and the State eliminating weight limits for pick-up trucks to be registered as passenger vehicles and be used on the State’s parkways. If you have legislative issues you would like to discuss, contact Susan Bieber, Vice President of Dealer Services at 718.746.5900, ext 250 or susan@gnyada.com.

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SERVICES FOR DEALERS

Registration and Title Services GNYADA’s Vehicle Registration and Titling Service, DMV-DIRECT , is your go-to place for fast, convenient, and reliable DMV services. DMV-DIRECT’s friendly & knowledgeable team puts your vehicle registration and titling work through a meticulous process, ensuring errors are caught and corrected, before being sent to Albany – saving you time and money.­

DMV-DIRECT provides dealers with many DMV related services, including: • Registrations – permanent documents issued • Duplicate titles – 3-5 days • Out-of-state registration & title processing – 42 States

• Training workshops for dealership billers

• Connecticut transactions – Plates issued onsite • Dial-in inquiry for information verification

• Phone/email customer support for all DMV questions

• In-transit permits

• In-transit processing • Duplicate registrations • Title-only transactions • Dealer plate renewals

• Online, real-time transaction processing

• Registration renewals

• Plate surrenders

• Rental plate renewals

• Processing of repossessed vehicles • Motorcycle and boat registrations • Motorcycle Plates • Commercial Plates • Passenger Plates • Taxi Plates

• MV-82 and transmittal forms supplied

• Livery Plates • Trailer Plates

For more information contact DMV-DIRECT at 718.747.0400.

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2022 MEMBERSHIP DIRECTORY + SERVICES GUIDE

GNYADA and DMV-DIRECT Offer “In-House” Reviews

Would your dealership paperwork stand up to a DMV audit? DMV-DIRECT will conduct a review at your dealership to ensure your facility is compliant with DMV record keeping

requirements. During this review, DMV-DIRECT will: • Review all transmittals for a 12-month period. • Review randomly selected transactions where a license plate was issued (transmittal, deal jacket). • Scrutinize security precautions and recommend improvements where necessary.

Upon completing the review, DMV-DIRECT will provide a report detailing the findings. The written report will also include recommendations and procedures for the dealership to implement to maintain compliance with DMV regulations. For more information, contact DMV-DIRECT at 718.747.0400.

JOIN US FOR ONE OF OUR DMV BILLING WORKSHOPS:

Processing NYS DMV Transactions • Thursday, February 9, 2023 • Thursday, May 11, 2023 • Thursday, August 10, 2023

Processing Out-Of-State Transactions • Thursday, October 6, 2022 • Thursday, January 12, 2023 • Wednesday, April 5, 2023 • Wednesday, July 12, 2023

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2022 MEMBERSHIP DIRECTORY + SERVICES GUIDE

Insurance Brokerage GNYADA’s Insurance Brokerage has been offering members a comprehensive portfolio of competitively priced dealership insurance products including Property & Casualty, Employee Benefits, Workers’Comp, and more since 1942. Recognizing that auto dealerships have unique needs and risks, GNYADA’s insurance programs, are customized to meet each dealership’s requirements. A team of experts specifically dedicated to you will meet with you to understand your goals, objectives, and challenges.

The insurance products offered through the GNYADA and HUB partnership include: Auto Dealership Property & Casualty (P&C): With approximately $150 million in Auto Dealership premium, HUB’s industry market clout enables us to work directly with many leading insurance carriers to provide you with a range of coverage options and solutions for your business. Our most vital P&C coverage offerings for auto dealerships include Commercial Property, Cyber Liability, Dealers’ Open Lot Liability, Employment Practices Liability (EPL), Garagekeepers’Liability andWorkers’Compensation. Medical Insurance: We will work with you to select the plan that best meets the needs of your employees and the goals of your company, whether it’s an HMO, EPO, PEO, POS, PPO, or HDHP or a combination of any of these. The goal is to allow you to make an informed decision based on the information presented. Dental Insurance: Plans can offer (in-network) coverage only or can be combined to offer out-of-network coverage to accommodate your employees. Premiums are extremely affordable. Vision Plans: This is a relatively inexpensive benefit but an important one. Many workplace errors are made by employees who should be wearing glasses, but don’t since they are not covered by a vision plan. Voluntary Benefits: These plans are individual but are offered through a group plan. They are normally paid 100% by the employee. Most can be on a pretax basis. They are: • Specific Disease • Short-Term Disability • Accident • Hospital Confinement • Life Insurance (Term or Universal)

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SERVICES FOR DEALERS

Employee Benefits Capabilities: HUB’s complete benefits solution protects both your employees and your business by reducing the risk of non-compliance and regulatory fines, managing costs, simplifying administration, engaging employees, and attracting new talent. Auto Dealership Risk Management: An effective risk management program looks at all hazards and exposures that could be a potential threat to an auto dealership. HUBs team of experts will work with you on implementing risk management best practices. Claims Management: The Strategic Claims Management team at HUB International Northeast provides a wide range of specialized services that are tailored to your unique organizational needs so that we can assist you to develop and implement claims solutions that can minimize your total cost of risk. Retirement and Private Wealth Management: We adhere to a high fiduciary standard of care while seeking to help you offer a tailoredmix of investment options, education, and personalized counseling for your plan and to your employees as they pursue their retirement goals. Personal Insurance: As one of the largest and most sophisticated personal insurance practices in North America, HUB is a trusted resource for all personal insurance and risk management needs.

GNYADA’s team of experts will walk you through the process to help you choose the plan that works best for your business situation. Michael W. Conway, Executive Director

of the Insurance Brokerage 718-746-8100 Ext. 405 mconway@gnyada.com

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PREFERRED VENDORS

PREFERRED VENDORS

MEMBERSHIP DIRECTORY + SERVICES GUIDE

PREFERRED VENDORS

Want to reduce overhead, save time, and identify vendors who offer products and services geared toward today’s dealerships? GNYADA’s Dealers Discount Club is the answer! Through this exclusive cooperative buying service for GNYADA Members, we’ve used the collective buying power of the membership to negotiate outstanding discounts on the services dealers need most. Our Dealers Discount Club vendors offer a range of products and services, and are committed to providing dealers with excellent products and service.

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Check Guarantee Certegy - www.certegy.com Check Processing, Authorization and Risk Management, Electronic Check Conversion, Check Collections and Check Cashing Services. Contact: Deb Besch Email: deb.besch@fisglobal.com Phone: 402-517-2349

Coffee Service, Water Coolers, PPE Products U.S. Coffee - www.uscoffee.com Gourmet Coffee andWater Service. Contact: Doug Shindler Email: Doug@uscoffee.com Phone: 800-776-2866

EV Dealership RetroFitting/Chargers/Utility/Financial Grants Sprocket Power LLC Supports Dealerships in all Aspects of EV Charger Integration and Manages Utility Costs. No Capital Required. Contact: Maria Fields Email: mfields@sprocketpower.com Phone: 914-646-4016

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PREFERRED VENDORS

Credit Cards Xenex - www.goxenex.com Credit and Debit Card Processing. Contact: Michael Sclafani Email: Document Scanning AutoTrieve - www.Autotrieve.com Document Scanning. Contact: Michael Dachille Email: michaeld@mgcimaging.com Phone: 201-820-7419 Phone: 888-918-4409

See ad on Preferred Vendors tab

msclafani@xenexpayments.com

See Ad on Page 59

Employee Discounts/Shopping Working Advantage - www.workingadvantage.com/gnyada Phone: 800-565-3712

Express Shipping, Next Day, 2nd Day, Ground and International Shipping UPS - www.1800members.com/gnyada

Ship and Save with UPS. Phone: 800-636-2377

General and Customized Sales and Service Department Forms, PPE Reynolds & Reynolds - www.reyrey.com Automotive Forms and Information Systems. Contact: Austin Ziskie Email: austin_ziskie@reyrey.com Phone: 802-505-0016

Be the Boss. Demand Reynolds.

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2022 MEMBERSHIP DIRECTORY + SERVICES GUIDE

Lift Inspection & Service LIFTNOW - www.liftnow.com Lift Purchase, Maintenance, Service, Inspections Contact: Paul Stern Email: pjstern@liftnow.com Phone: 1-800-LIFTNOW Office Supplies, PPE Quill Corporation - www.quill.com Office Supplies, Furniture, Technology. Contact: Samra Cejvan Email: samra.cejvan@quill.com Phone: 847-876-4266 Uniforms / Fire and Safety / First Aid Cintas - www.cintas.com Uniforms / Fire and Safety / First Aid Contact: Erin Caudill Email: CaudillE@cintas.com Phone: 513-972-2150 Contact: Dominic Zanfardino Email: zanfardinod@cintas.com Phone: 631-617-8368

See Ad on Page 39

Compliance Verant Identification Systems - www.verantid.com Red Flags, OFAC Contact: Jeff Black Email: jblack@verantid.com Phone: 585-214-2451

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EDUCATION & TRAINING

MEMBERSHIP DIRECTORY + SERVICES GUIDE

EDUCATION & TRAINING

EDUCATION & TRAINING

Education & Training The Greater New York Automobile Dealers Association is dedicated to educating, supporting, and inspiring people to pursue the mosaic of employment opportunities and high earnings potential offered at franchisednewcar dealerships. Our programs play a critical role in preparing dealership professionals for the competitive challenges of today’s automotive retail industry. GNYADA’s programs enable employees across all departments to make vital contributions to the success of their dealership. All seminars are taught by industry leaders who combine their dealership experience with the latest techniques in their field. Classroom instruction combines lectures and demonstrations with comprehensive hands-on exercises. Our team of instructors trains automotive professionals to improve operations, become more profitable, and help realize job potential by providing training in areas such as: • Sales • Service • F&I • BDC • Office Administration • Digital Retailing • Management • Compliance COMMITMENT TO EDUCATION

In order to accommodate the schedules of dealership employees and maximize classroom utilization, we typically offer courses mid-week; Tuesday-Thursday in the middle weeks of the month. Programs typically take between 3 - 6 hours to complete, with member discounted registration fees ranging from $120.00 to $175.00.

To view a complete schedule of classes visit www.gnyada.com/education or scan the QR Code to the left.

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Center for Automotive Education & Training

MODERN DYNAMIC PROFESSIONAL

The Center for Automotive Education & Training is a premier conference space for all your corporate affairs. From seminars to board meetings to product launches, we specialize in the finest professional events. Our impressive meeting space includes a gorgeous 5,000 sq. ft. atrium, which boasts a soaring 42 ft. high ceiling, amazing natural light, and sleek-modern finishes; a 40 seat, fully equipped, boardroom; various sized, flexible classrooms; breakout rooms; and fully equipped automotive service training bays. With competitive rental rates, full service catering, and complimentary parking, The Center is the perfect place to hold your next corporate event. FOR MORE INFORMATION AND TO SCHEDULE A TOUR CALL 718.640.2007 15-30 Petracca Place, Whitestone, NY 11357 / www.autoedcenter.com

The Center for Automotive Education & Training is owned and operated by the Greater New York Automobile Dealers Association

2022 MEMBERSHIP DIRECTORY + SERVICES GUIDE

2022-2023 EDUCATION & TRAINING PROGRAMS AT-A-GLANCE

BDC/PHONE SUPPORT

DMV BILLING

Manage & Coach BDC Agents For Success • Thursday, November 10, 2022 • Tuesday, June 6, 2023 Mastering Inbound Phone and Internet Sales • Wednesday, May 10, 2023 Phone Etiquette For Receptionists

Billers’Workshop: Processing NYS DMV Transactions • Thursday, February 9, 2023 • Thursday, May 11, 2023 • Thursday, August 10, 2023 DMV Billers’Workshop: Processing Out-Of-State Transactions

NEW NEW NEW

• Wednesday, October 12, 2022 • Tuesday, September 12, 2023 Successful Communications • Tuesday, December 6, 2022 • Wednesday, March 22, 2023 • Tuesday, December 5, 2023 Inventory Shortage Strategies For Sales & BDC • Wednesday, September 14, 2022 • Wednesday, January 11, 2023 • Thursday, July 13, 2023 • Wednesday, November 15, 2023 Maximizing CRM Potential • Wednesday, February 8, 2023 • Tuesday, August 8, 2023

• Thursday, October 6, 2022 • Thursday, January 12, 2023 • Wednesday, April 5, 2023 • Wednesday, July 12, 2023

F & I

GNYADA F & I Management Academy • Thursday, June 8, 2023 • Tuesday, November 7, 2023 Information and Cyber Security Guidelines For Automotive Dealerships • Tuesday, July 18, 2023

NEW NEW

• Wednesday, December 6, 2023 Profitability & Compliance For Automotive Sales • Tuesday, May 16, 2023 • Wednesday, October 11, 2023 Setting Up An Effective F&I Compliance Program • Thursday, March 16, 2023

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EDUCATION & TRAINING

MANAGEMENT

SALES

Dealing With Difficult People • Tuesday, December 13, 2022 Essentials of Strategic Leadership and Management • Thursday, April 6, 2023

GNYADA Sales Academy • Tues, Oct 25, 2022 & Wed, Oct 26, 2022 • Tues, Jan 24, 2023 & Wed, Jan 25, 2023 • Tues, Jun 20, 2023 & Wed, Jun 21, 2023 • Tues, Sept 19, 2023 & Wed, Sept 20, 2023 Mastering Inbound Phone and Internet Sales • Thursday, November 9, 2023 Mastering Negotiation in Sales • Thursday, February 23, 2023 • Thursday, July 20, 2023 Meet & Greet & Qualifying For Proper Selection

Sales Managers Boot Camp • Wednesday, October 19, 2022 • Thursday, April 13, 2023 • Wednesday, July 19, 2023 Successful Team Management • Wednesday, March 8, 2023 • Tuesday, November 14, 2023 The Management Transition: Key Skills For New Supervisors • Tuesday, November 8, 2022 • Tuesday, December 12, 2023 Why Should I Work For You? • Thursday, September 15, 2022

NEW NEW NEW NEW NEW

• Wednesday, April 12, 2023 • Wednesday, October 4, 2023 Next Level Auto Sales • Tuesday, May 23, 2023 • Wednesday, November 8, 2023 Value Selling • Wednesday, April 12, 2023 • Wednesday, October 4, 2023 Post This Not That! • Tuesday, January 17, 2023

SERVICE

Essential Skills For New Service Advisors • Thursday, January 26, 2023 • Thursday, September 21, 2023 Service Advisor’s Guide To Selling Service And Repair • Thursday, October 20, 2022 • Wednesday, February 22, 2023 • Wednesday, June 7, 2023 • Tuesday, October 3, 2023 Service BDC Manager and Appointment Coordinator Training

NEW NEW

OFFICE

Intermediate Microsoft Excel • Wednesday, November 9, 2022 • Thursday, August 17, 2023

NEW

For more information about GNYADA’s education and training programs or to register, visit www.gnyada.com or call 718.746.5900.

• Wednesday, December 7, 2022 • Wednesday, September 13, 2023

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