GNYADA August 2017 Newsletter

To read these stories and get the latest news online, visit the GNYADA website at www.gnyada.com

For Dealer Principals / General Managers / Sales Managers The Newsletter A Publication of Greater New York Automobile Dealers Association

1 GNYADA Meets with Governor's Team to Build 2018 Dealer Agenda

AUGUST 2017 Volume 27, Issue 4

HIGHLIGHTS

Q&A with Terri Egan page 2

NYC Passes Salary-History Bill page 3

NADA Director’s Column page 4

Dealer Advertising in the Cord-Cutting Era page 6 DMV Changes Used Car Bond Requirements page 7 Automotive High School Students Get an In-Depth Dealership Tour page 10

that a strong Franchise System protects customers as well as dealers, and also reported on the success that franchised dealerships have had in selling zero emission vehicles since the State launched its ZEV rebate incentive program in March. Final Push for Broker Bill In the waning hours of the 2017 Legislative Session, both Houses of the State Legislature overwhelmingly passed GNYADA’s bill to regulate brokers and leasing companies. This legislation was another important step in dealing with the broker issue, but it is not the last. GNYADA has continued to speak with leg- islators about additional requirements that are necessary in order to rein in these unli- censed operations; however, it is important to keep the issue moving forward by getting this bill enacted into law, so that appropriate next steps can be taken.

Governor Cuomo invited GNYADA to meet with his Transportation Team to discuss the legislative and regulatory priorities for fran- chised new car dealers in 2018. At the meeting, GNYADA, along with NYSADA, spoke with the Team, consisting of top staff from the Policy, Counsel, and Budget Offices to inform them about the major issues facing new car dealers. GNYADA raised three priorities to the Passing recall legislation to reimburse dealers for costs associated with storing and insuring vehicles with open recalls. The Association also emphasized the need for a statewide standard for disclos- ing recalls to consumers. Protecting the Franchise Law and push- ing back against Tesla’s expansion efforts in New York. GNYADA communicated n n Transportation Team. These were: Increasing the Doc Fee and the Inspection Fee. n

Welcome New Members page 12

The Newsletter is published by GNYADA, a not-for-profit organization representing franchised automobile dealers in the New York metro area. 18-10 Whitestone Expressway Whitestone, New York 11357

Dealer Hotline 718.746.5900

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The Newsletter • August 2017

2 Q&A with Terri Egan From helping her grandfather change oil, to running one of the country's busiest DMVs.

The more we understand about each other’s perspective, the faster we can find a resolution. “ ”

Q: How has DMV gone about chang- ing its reputation in recent years? A: There’s a scene in the recent movie “Zootopia” where the rabbit detective runs into a DMV staffed by a bunch of sloths. You can imagine how the rest of that scene goes. My view has always been that we need to accept the perception so we can change it. We’re remodeling all of our offices to have a more modern look and feel. Customers are greeted by a mobile rep who assists them right away. We revamped dmv.ny.gov to make it easier for customers to do things from home and make appointments online. Q: What new services is DMV bringing to dealerships? A: We’re very excited about the VERIFI/ eMV-50 project. This will move all DMV recordkeeping to an electronic format. We'll be reaching out to select dealers shortly, asking participants to beta-test the new system. Not only will this make transactions and recordkeeping more efficient and easy, but it’s also a green initiative. Q: What do you see as the most important areas of collaboration between DMV and GNYADA? A: GNYADA came to us last year for our assistance in raising driver awareness about manufacturer recalls. After meetings with dealers and internal discussions, we added reminders to our registration renewal emails and text notification encouraging motorists to check SaferCar.gov . We also added a similar static message to Vehicle Inspection Receipts. To date, nearly 9 million inspection receipts

GNYADA acknowledges DMV and Executive Deputy Commissioner Egan for addressing a number of dealers' regulatory concerns: we've initiated is quarterly meetings with dealer associations. These have helped us develop a great working relationship. The more we understand about each other’s perspective, the faster we can find a resolution. n Allowing dealers with multiple facilities to process DMV work out of one location through centralized record-keeping; and, n Creating a provisional dealer license, expediting the licensing process for dealers. have been issued which this new reminder. We are also thrilled with how DMV- DIRECT has operated. Given how busy DMV can get, it’s great to have New York customers served so efficiently, professionally, and accurately. DMV- DIRECT has a great dialogue with DMV, addressing problems together. Q: What does DMV look for from dealers, to assure the most compliant dealership operations? A: Dealers are a huge part of the New York economy, and whether a customer is buying a car or registering a vehicle at DMV, we’re all serving the same public. We look for dealers to be aware of the laws, statutes, and regulations governing their operations. We also encourage them to reach out to our Vehicle Safety staff if they need assistance clarifying a regulation. Q: How has DMV’s relationship with franchised car dealers grown? A: One of the most important things n Removing the onerous Advisory Emissions Scan requirement;

Terri Egan has been at the helm of New York State’s Department of Motor Vehicles for the past two years. The Executive Deputy Commissioner recently sat down with GNYADA to discuss the challenges of her role, her goals for DMV, and the importance of collaboration between her agency and franchised new car dealers. Q: Would you consider yourself a “car person”? A: I must defer to my boss. The Governor is the true “car guy”, although people might be surprised to know that in my teens, I was very at home on a dolly under a vehicle helping my grand- father replace brakes, change oil, and do normal maintenance. I sometimes laugh when I drop off my Honda Accord for service at the repair shop. My grandfather probably wouldn’t be happy with me for not taking care of it on my own! Q: What has your experience been like as the head of DMV? A: This is a busy agency with a lot of challenges, but I feel very fortunate to have what I believe is the best staff of any agency in New York. Our approach is extremely customer centric. We like to think that DMV is the face of state government, so we want that face to be a good one.

Greater New York Automobile Dealers Association • www.gnyada.com

The Newsletter • August 2017

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NYC Passes Salary-History Bill Starting 10/31/17, City employers cannot ask about prior salary during the hiring process 3

DMV is conducting “undercover” checks at dealerships and repair shops to ensure compliance with New York State’s vehicle inspection requirements, including the new window tint testing law. Dealers are advised to closely supervise their certified inspectors and monitor inspection practices to be sure they comply with all NY inspection laws. The Association offers the following reminders: Only certified inspectors are allowed to perform emissions and safety inspections; and Inspection stations must inspect all vehicles, no matter the make and model. To assure this requirement is being followed, decoy cars will often be a different line-make than the dealership offers. Therefore, it is important to keep all NYTEST equipment in working order. n n New York City Mayor Bill de Blasio signed into law a bill prohibiting City employers from asking about or rely- ing on an applicant’s salary history, or relying on already known salary his- tory, to determine salary, benefit, or other compensation during the hiring process. Under the new City law, which goes into effect October 31, 2017, potential employers must not ask questions or make statements, in writing or other- wise, that could divulge an appli- cant’s former salary, and they may not even ask an applicant's prior employer or coworkers. Employers also cannot search publicly available

Appointments If a dealer is unable to inspect a customer’s vehicle when requested, (s)he must provide an appointment within eight working days of the original request. The appointment must be written on dealership letterhead and include: 1 Appointment date and time; 2 Date of inspection refusal; 3 Description of the vehicle, including year, make, and model; 4 Vehicle owner’s name and address; 5 Signature of inspection station licensee or designated employee. Signs Part of DMV’s inspection is determining whether a dealership has proper signage. The official inspection station sign (yellow with black letters) must be displayed outside the shop. Dealers also must records or reports to determine an applicant’s salary history. If the appli- cant, without being asked, volunteers his/her salary history, the employer may consider it when setting salary, benefits, and other compensation. NYC dealers are advised to: remove salary history questions from applica- tions, interview templates, and back- ground check forms; train hiring managers and any other employees involved in the hiring process, includ- ing third-party vendors, not to ask applicants about salary history. “Salary history” includes “current or prior wages, benefits, or other com-

pensation.” It does not include meas- ures of the applicant’s productivity, such as sales numbers or productivity reports. Alleged violations will be heard by the City Commission on Human Rights, which can impose penalties of up to $250,000. If a violation goes to court, a judge or jury could award compensatory and punitive damages, injunctive relief, and attorney’s fees. Jim McGrath will discuss this new rule at GNYADA's fall Labor Law Seminar, tak- ing place on October 18 and 19. To regis- ter, call the Association at 718.746.5900.

4 “Decoy Cars” Visiting Inspection Stations

conspicuously post the Inspection Groups and Fee Chart and publicly display the names and certificate expiration dates of the dealership’s certified inspectors. DMV also publishes a “Warning Sign” saying that it is a violation of the law for the inspection station to

issue a sticker without first completing the inspection.

GNYADA has a supply of inspection station signs dealerships are required to post. This supply does not include the Official Inspection Station sign — that sign is available only through

DMV. To order signs for your dealership, call 718.746.5900.

Greater New York Automobile Dealers Association • www.gnyada.com

The Newsletter • August 2017 3

Bob Vail Reelected as NADA Director for Metro New York Immediate Past GNYADA Chairman Bob Vail was officially reelected as NADA Director for the Metro New York region. Bob has been on the NADA Board since January, when he was elected to serve out the remainder of Neale Kuperman’s term. With his reelection, Bob now starts a new three-year term, and the Association again wishes to congratulate him on this substantial achievement.

NADA Director’s Column Mobilizing on Dealer-Friendly Tax Reform

In addition, NADA also intends to continue voicing its concerns about the new border adjustment tax (BAT), which is also a provision of the Tax Blueprint. The BAT could significantly increase the cost of imported vehicles and domestic vehicles made with imported parts, and this provision has seen resistance in the Senate. These issues will be among the major talking-points during NADA’s Washington Conference, taking place on September 12 and 13.

The congressional proposal aims to lower corporate and individual tax rates and broaden the overall tax base through several provisions that would represent very positive steps for dealers. These include: maintaining the LIFO inventory accounting method; eliminating estate taxes; and, lowering overall rates and accelerating cost recovery for businesses. NADA will continue working with Congress and the Administration to support tax reform that financially empowers consumers and provides dealers access to the affordable working capital necessary to maintain jobs and investment in their communities. n n n

by Bob Vail, Vail Buick GMC, NADA Director Metro New York

NADA was recently invited to the White House to meet with senior staffers from the Trump Administration and the Treasury Department. The discussion focused on the “Tax Blueprint” put forth by House Republicans, which contains a number of priority tax reforms NADA has vocally supported since late April.

Congress Passes Bill to Reform CFPB The U.S. House of Representatives passed H.R. 10, also known as the Financial CHOICE Act. This legislation ultimately passes in the U.S. Senate and becomes law, the CFPB will then be held accountable to the traditional checks and balances that are imposed on government agencies. n 5

upon to produce the guidance publicly available; and Study the costs and impacts of the guidance. The new law also brings the CFPB under the regular congressional appropriations process. “This is the result of the cooperative work of Dealer Associations across the country and our members,” said NADA Director for the Metro New York region, Bob Vail. “This is great news for dealers.”

legislation, which passed by a 233- 186 vote, was heavily supported by NADA and contains provisions to rein in and reform the Consumer Financial Protection Bureau. This bill is very similar to the congressional bill that was passed overwhelmingly by the House in November of 2015, which nullified the CFPB’s flawed guidance on indirect auto financing. If this

The bill would require the CFPB to:

Allow for public notice and comment before issuing any additional auto-financing guidance; Make all studies, data, method- ologies, or other information relied

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Greater New York Automobile Dealers Association • www.gnyada.com

The Newsletter • August 2017

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GNYADA Board Welcomes L.I. Congressman to Discuss Dealer Issues

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small-business growth and reining in the authority of the Consumer Financial Protection Bureau. Congressman Suozzi also toured Lincoln Technical Institute, where he met and spoke with incoming President of LTI Whitestone, Herman Dawkins, as well as several students enrolled in the technician program. Throughout his visit, the Congressman showed great enthusiasm for trade-specific job training and spoke about the importance of providing profitable careers to non-college graduates. He credit- ed the Association and Lincoln Tech for aiding economic growth and local job cre- ation and for serving as models to other industries. The Association looks forward to building on its productive conversations with Congressman Suozzi, as well as other local representatives, leading into NADA’s Washington Conference in September.

Members of the GNYADA Board had a chance to sit down and speak with Congressman Tom Suozzi at the Center for Automotive Education & Training. The Long Island Congressman was receptive to a number of dealer concerns, including implementing tax reforms that promote (l to r) GNYADA President Mark Schienberg, Board Member Robert D. Penn, Congressman Tom Suozzi, GNYADA Chairman Nick Toomey, Board Member Jack Weidinger, GNYADA Treasurer Larry Orlando.

Follow License Plate Laws

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GNYADA has been made aware of increased enforcement of license plate laws in the greater New York area. If a customer is ticketed for hav- ing an obstructive license plate frame, they may come back to the dealership that supplied the frame, seeking reim- bursement for the fine amount. To assure compliance with license plate laws, here are the top three areas of concern, along with dealer best practices: License Plate Frames It is illegal in New York to cover license plates in any manner that obscures the letters, numbers, or other markings. Dealers are advised to ensure their plate frames do not block or obstruct any distinguishing mark- ings. It is important for dealers to

plates, “conspicuously displayed, one on the front and one on the rear of such vehicle.”

check with their supplier to make sure they receive compliant plate frames. Glass or Plastic Coverings New York law also states that license plates must be kept clean and easily readable. Plates cannot be covered by glass or plastic material that distorts/ conceals photographed images of the plates. Dealers should not coat or cover license plates with any glass, plastic, synthetic, or artificial material that obscures them. Front Plates Dealers are required to attach both a rear and front license plate on all vehicles they sell. New York law requires motor vehicles to be affixed with a set of distinctive-number

Greater New York Automobile Dealers Association • www.gnyada.com

The Newsletter • August 2017 5

AlliedMember Memo

Dealer Advertising in the Cord-Cutting Era New York viewers stick with TV, above the national rate 8

couple other important factors, when reviewing allocation of their ad budgets: TV Ads Can Be Targeted, Too Most dealers are aware that digital ads can be served to individuals’ com- puters and mobile devices based on statistics like click patterns, time spent on certain sites, etc. However, did you know targeted ads can be delivered via television as well? “Dealers can do very digital-like buys using TV,” says Ed Renicker, President of Altice Media Solutions, a GNYADAAllied Member. “We have access to data that allows us to get granular and see where the action happens. Households are addressed based on their buying patterns, and every spot is delivered and tracked to measure results for advertisers.”

According to Scarborough Research, 83% of adults 25-54 in the metro New York area who are in the market to buy or lease a new vehicle in the next year are active cable or satellite subscribers. This contrasts with reports of "cord- cutting", which has seen a decline in some nationwide cable, satellite, and other pay TV subscriptions. In greater New York, however, the top 20 TV networks actually saw an overall 7% increase in primetime viewership in the first quarter of 2017 vs. 2016. Given this, new car dealers in this region are advised to think twice before decreasing their TV advertising presence. In addition to noting whether cord- cutting is taking place in their area, local dealerships should consider a Beginning September 18, 2017, dealers must use a revised version of the I-9 Form, required by U.S. Citizenship and Immigration Services (USCIS) for employment eligibility verification. Employers are required to complete and retain an I-9 for all employees. The new I-9 form is marked 07/17/17 N . Until September 18, dealers can use either the new form or the prior form, marked 11/14/16 N. The latest changes to the form include: Renumbered list of acceptable List C documents; FS-240 Consular Report of Birth Abroad has been added to List C; n n

The Tube Still Rules Even in the cord-cutting era, likely car-buyers continue to be especially motivated by TV ads. A recent study by the Video Advertising Bureau sur- veyed adults who intended to pur- chase or lease a vehicle in the next six months — results found that likely car buyers were twice as motivated by TV advertisements to visit a local dealership than any other medium. Renicker concludes, “When it comes to brand building and brand aware- ness, there’s nothing like television to get that done.” This article reflects the opinions and find- ings of Altice Media Solutions. The Association thanks AMS for contributing to this article. GNYADA member dealers can contact AMS, at 212.382.5300, to find out more about delivering targeted TV ads within their designated market area.

New I-9 Forms Must Be Used as of 9/18 9

Department of State documents have been combined into one category.

electronic storage, access should be limited to authorized personnel only. Proper retention is essential, as deal- ers may be required to submit the original form during an audit. Dealers can download the new I-9 form at https://www.uscis.gov/i-9 .

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Record Retention Requirements Dealers must retain each employee’s I-9, in paper or electronic form, for as long as the employee works at the dealership. After the employee leaves, dealers must keep this form on file for either three years after the date of hire or one year after termination or resignation, whichever is longer. Since these forms contain personal identifying information, they should be kept in a separate file, not the employee’s personnel file, and stored in a secure space that only authorized personnel can access. If a dealer uses

Greater New York Automobile Dealers Association • www.gnyada.com

The Newsletter • August 2017

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DMV Changes Used Car Bond Requirements 10

DMV has increased the amount required for used car facility bonds. The new surety bond amounts are: $20,000 – used car or wholesale dealer that sold 50 or fewer vehicles in the previous calendar year $100,000 – used car or wholesale dealer that sold more than 50 vehicles in the previous calendar year If you have a combined new and used car operation, your new car bond of $50,000 will cover both operations as long as they have the same facility number. If you have a separate used car operation with its own facility number, you will need to hold two separate bonds. n n

GNYADA offers Bonds for Dealers GNYADA members selling 50 or more used cars per year, out of a standalone facility, can obtain a two-year bond for $100,000 at a $875 premium. The premium for the $20,000 bond is $350. Other Bonds Available More than three-quarters of dealers in Greater New York obtain their bonds through GNYADA. The Association offers the lowest rates in the State on new car dealer surety bonds, in addition to helping dealers with ERISA Bonds, Permit Bonds for Construction, Utility Bonds, Second Hand Dealer Bonds, and more. Call Jennifer Berman at 718.746.5900, or email jennifer@gnyada.com , to obtain the proper bond for your dealership.

The Affordable Care Act Is Still In Force 11

Much has been reported and discussed regarding possible changes to the Affordable Care Act; at present, the reporting requirements for busi- nesses have not changed. Businesses with 50 or more full time equivalent employees are still required to comply with all ACA reporting requirements. Unless those specific requirements are changed, affected dealerships must continue to report. There are several healthcare reforms scheduled to take effect in 2017, which dealers are advised to keep an eye on. These changes will not affect reporting requirements, but will impact what businesses pay in taxes

and what employees pay in deductibles and copays:

$14,300 for family coverage. The $695 penalty related to the Individual Mandate will be adjusted to a higher amount, although the maximum penalty will remain at 2.5% of income. If you should have any questions or concerns about employee health benefits, please contact the GNYADA Insurance Brokerage at n

The Health Insurance Tax (approximately 2.3% of the premium), which was imposed on individuals that did not have health coverage and did not qualify for an exemption in a given year, will be suspended for the year 2017. The Transitional Reinsurance Program (TRP) will end. The TRP charged fees to health plans as an effort to stabilize premiums in the individual market. The maximum out-of-pocket limits for non-grandfathered plans will increase to $7,150 for single and

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718-746-8100 or email mconway@gnyada.com .

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Greater New York Automobile Dealers Association • www.gnyada.com

The Newsletter • August 2017 7

Would Your Eyewash Station Pass an OSHA Inspection? 12

Eyewash stations continue to be a frequent source of OSHA citations at dealerships. These units are required in any work area that may expose workers to corrosive chemicals or irritants — in a dealership shop, this would include exhaust fumes, lead dust, asbestos, and more. Per OSHA rules, repair shops must follow the below requirements for eye wash stations:

seconds to reach and no more than 55 feet away from a work area. n Stations should be located in a well-lit area and identified with a sign. Maintenance and Training n Stations connected to a plumbing system must be activated weekly to verify proper operation. n Gravity-fed units must be main- tained according to the manufactur- er’s instructions. n Stations should be regularly flushed to remove any accumulated rust. n Self-contained units must have a sealed tank and the solution must be replaced every 90 days. n Eye wash stations must be kept unobstructed and clean.

n If your dealership maintains a detail shop that is 55 feet or more from the nearest eyewash station, you must install and maintain an additional station in the detail area. Mark your calendar for GNYADA’s next OSHA Compliance Seminar, on January 17, 2018. The seminar will address this and other pre- ventative measures that help dealers maintain a safe working environment.

Heads n

All eyewash stations must provide a flow of 0.4 gallons per minute (GPM) for a minimum of 15 minutes.

Valves n

Valves must activate in one second or less and must remain open, leaving the hands free. Location/Installation n Eyewash stations must be located in an area that requires no more than 10

New GNYADA Tint-Testing Requirement Sign Order yours, free of charge, today!

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After New York State added window tint testing as part of the required annual vehicle inspection, GNYADA members were left having to explain to customers why vehicles were failing inspection. Dealers reached out to GNYADA for a solution that could help explain the new tint testing requirement to customers. In response, the Association created an informational sign that is now available to members at no cost. This sign explains the following: 1. Dealers must test tint as part of the NYS vehicle safety inspection; 2. Which windows must be tested; 3. If these windows do not let in at least 70% of light, the vehicle will fail inspection; 4. Tint testing is pursuant to New York State’s Vehicle and Traffic Law. A complimentary copy of this sign is enclosed with this Newsletter.

The Association offers dealers these signs as a free benefit of membership. To order additional signs, please call 718.746.5900.

Greater New York Automobile Dealers Association • www.gnyada.com

The Newsletter • August 2017

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GNYADA Charity Golf Outing & Annual Meeting

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Due to heavy rains, the Association’s 2017 Annual Meeting and Charity Golf Outing — originally scheduled for Monday, June 19 — was rescheduled for Monday, August 28.

The day’s timeline will remain the same, with the Association’s Annual Meeting starting at 10am, followed by golf starting at noon. The location is still the Old Westbury Golf & Country Club.

The Annual Business Meeting, including breakfast, is open to all members. Golf is currently sold out, but dinner seats are available. To register, contact Jennifer Berman at jennifer@gnyada.com .

What to Know about Employing Minors

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Hiring young workers can be a great way to infuse your dealership with energy and get a new generation interested in working in auto retailing. However, when employing minors, dealers are advised to follow federal and state Department of Labor guidelines. 1. Individuals under the age of 14 cannot work at a deal- ership, and those under 18 must have working papers. 2. Minors cannot perform certain tasks at a dealership, such as handling hazardous materials, operating certain power-driven machinery (like a hoisting apparatus), or act as a helper on a motor vehicle. These prohibitions do not apply to minors enrolled in an apprentice program regis- tered with the DOL, such as the GNYADA-sponsored school-to-work Automotive Youth Educational Systems program. 3. Employers must make a schedule for all minors, set- ting forth the hours each minor starts and ends work and the time allotted for meals. This schedule, and any changes made to it, must be posted conspicuously in the workplace.

When school is not in session, the following rules apply:

Department of Labor Guidelines

4. Minors are also subject to driving restrictions: 16-year-old licensed drivers may drive dealer vehicles on dealership property only. 17-year-old licensed drivers, who have completed a drivers’ education course and have no record of mov- ing violations, may drive on public roads within a 30- mile radius of the dealership, during daylight hours, in vehicles that weigh no more than 60,000 lbs GVW. They are limited to two trips per day when transporting non-employee passengers and may not transport more than three passengers (including employees) at a time. Age Permitted hours Max hours, days/week Max days per week 14-15 7am–9pm 8/40 6 16-17 6am–midnight 8/48 6 n n

Greater New York Automobile Dealers Association • www.gnyada.com

The Newsletter • August 2017 9

WardsAuto Previews “Dealerships of Tomorrow” 16

ponder trends experts see as less likely, yet which still have potential to shape the future of car-buying. One example is the prospect of “build-to-order” (BTO) dealerships where customers digitally configure a vehicle to their exact specifications and then await delivery as their product is constructed. Readers may access the article on wardsauto.com.

their operations, dealers will remain vital to the car-buying process. In the article, Mr. Mercer predicts service departments emerging as a dominant source of dealership profit. Specifically, dealers will have more satellite service facilities, allowing them to offer service closer to where their customers live. The piece also addresses the advent of autonomous vehicles. Mr. Szakaly notes that, given the number of miles autonomous cars will be asked to travel, these vehicles will require regular maintenance at dealerships. Finlay broadens the article’s scope to

A recent feature in WardsAuto’s Big Story examines developing trends in automotive retail and speculates how they will affect dealerships a decade down the line. The piece, titled Dealership of the Future , offers instructive takeaways about the evolving dealer business model in an increasingly digital age. Author Steve Finlay speaks to experts, including NADA’s chief economist Steven Szakaly, researcher/analyst Glenn Mercer, and other stakeholders in the auto retail space. Experts project that while mobility and online shopping will indeed cause dealerships to revamp

Automotive High School Students Get an In-Depth Dealership Tour

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warranty parts, and customer service. “Every different department they took us to opened students’ eyes to differ- ent areas in the field,” said Miguel Sierra, Automotive Instructor at Thomas Edison, who joined for the visit. “Not all of them will go on to be technicians, so it’s valuable for them to see how many doors are open to them at a dealership.” At the day’s conclusion, Rallye staff provided each Thomas Edison student with a job application and invited them to attend the job fair at Rallye Mercedes-Benz in Roslyn. “The career opportunities that Rallye exposed our students to supports the future we’re all working for as teach- ers and students,” continued Sierra. “This visit got them thinking about the next steps they need to take in order to be successful in a job at a dealership.”

Students from Thomas A. Edison Technical High School with GNYADA Chairman / Rallye Group Vice President, Nick Toomey.

Rallye BMW on Long Island wel- comed a group of 25 students from Thomas A. Edison Technical Education High School in Jamaica, Queens. The purpose of the field trip was to expose the students to the inner workings of a large dealership and show them the vast job

opportunities open to them in the automotive industry. GNYADA Chairman Nick Toomey, Owner and Vice President of the Rallye Group, took students on an extensive tour of each dealership department, including sales, service,

Greater New York Automobile Dealers Association • www.gnyada.com

The Newsletter • August 2017

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18 Brown’s Chrysler Dodge Jeep Ram Celebrates 100 Years

Brown’s Dodge Plymouth in 1938 and Brown’s today with Gary Brown, President of Brown’s Chrysler Dodge Jeep Ram and Brown’s Alfa Romeo FIAT.

longevity,” said Gary Brown.

Bellport. This was long before most Americans were purchasing and driv- ing automobiles — it wasn’t until seven years later that Walter Chrysler started the Chrysler Corporation — making this a fairly cutting-edge enterprise. The dealership moved from Bellport to its current location in Patchogue in 1993, which is where the 100-year cel- ebration took place. Today, the dealer- ship has over 125 employees and sells in excess of 3,000 new and used vehi- cles each year. “Throughout the years, we’ve been very fortunate to have loyal employees who have taken good care of our customers, enabling our

This past spring marked a significant milestone for one GNYADA member. Brown’s Jeep Chrysler Dodge Ram in Patchogue celebrated 100 years of operation. In honor of this notable anniversary, Gary Brown — President of Brown’s Chrysler Dodge Jeep Ram and Brown’s Alfa Romeo FIAT, and Vice Chairman of GNYADA— hosted a public event to recognize his dealership's century of serving its cus- tomers and supporting its Long Island community. The longtime family-owned business started in 1917, when 24-year-old Everett Brown (Gary’s grandfather) opened an automotive repair shop in

The anniversary celebration included the donation of a Resusci Anne CPR training manikin, on behalf of Brown’s Chrysler Dodge Jeep Ram, to the Patchogue Family YMCA. Several local legislators were also on hand to make special presentations in honor of the dealership's century of serving its customers. The Association offers its congratula- tions to Gary and the Brown family on reaching this meaningful anniversary and for serving as an example of the positive lasting forces that dealerships are within their communities.

BDC & Sales Boot Camp | Center for Automotive Education & Training, 15-30 Petracca Place, Whitestone, NY 11357 Our boot camp will turn your BDC around, invigorating your people, engaging your teams, and doubling their production. Learn what to say, how to say it, why to say it that way, and most importantly, what the client hears. This technique training is also coupled with LIVE phone calls. To register, please contact: Carole at carole@gnyada.com or 718.640.2012 September 13, 2017 10:00am-4:00pm

Save the Date

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The Newsletter • August 2017 11

Make Use of GNYADA’s Membership Benefits

Welcome New Members

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The Association encourages its members to utilize the services and programs that GNYADA offers to help dealerships run as efficiently and profitably as possible: Employee Relations Plan: GNYADA’s Employee Relations Plan (ERP) keeps dealers in-the-know about employment laws that impact dealerships. ERP’s Labor Law attorneys offer guidance on hiring/firing, payment issues, worker conflicts, and more. Visit gnyada.com/dealers/employee/overview to learn more. Registration & Titles: DMV-DIRECT processes titles and registrations for over 200 dealers and can handle duplicate titles in as little as three days. The office assists dealers with all DMV work, including plate transfers, renewals, VIN searches, and more. Learn more at gnyada.com/dealers/registration/overview . Bond Program: GNYADA secures required bonds for dealers throughout the region. In addition offering members the lowest rates on new car dealer surety bonds ($300 for a two-year, $50,000 bond), the Association also helps dealers with Permit Bonds, Utility Bonds, and many others. To learn more, email jennifer@gnyada.com . Insurance Brokerage: GNYADA Insurance Brokerage seeks out benefit pro- grams to meet dealerships’ specific coverage needs. The Brokerage also consults members on required changes to their insurance offerings and helps with IRS form filing compliance. Learn more at gnyada.com/dealers/insurance/overview . Discounted Products & Services: Dealer Discount Club offers GNYADA members low prices on products and services dealers use the most, including office supplies, required forms, and data storage. To find a vendor that fills your needs, email jennifer@gnyada.com . Workshops & Seminars: GNYADA holds dozens of specialized training pro- grams taught by expert instructors, designed to improve dealership operations and enhance profitability. To review upcoming courses at GNYADA’s Center for Automotive Education & Training, consult the GNYADA’s Automotive Workshops and Seminars Guide .

The Association welcomes the following new dealers and Allied Members to the GNYADA family:

NEW DEALERS:

Arroway Ford

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n DCH Honda of Nanuet

n Jaguar White Plains

Karp Kia

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Kia of West Nyack

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n Land Rover Mt. Kisco

n Lia Toyota of Rockland

n Major World Chrysler n Dodge Jeep Ram

n Nissan of Staten Island

n Nissan of Westbury

n Sunrise Toyota North

ALLIED MEMBERS:

Altice Media Solutions TV advertising www.alticemediasolutions.com Bussani Mobility Team Handicapped vehicle retrofitting www.bussanimobility.com H and H Dealer Services Parts Inventory www.handhdealerservices.com Littler Mendelson, PC Employment / labor law attorneys www.littler.com TriNet HR Corporation

Greater New York Automobile Dealers Association 18-10 Whitestone Expressway l Whitestone, NY 11357

Contact Us:

Dealer Hotline: 800.245.4640 Headquarters: 718.746.5900 email: assistance@gnyada.com DMV-DIRECT: 718.747.0400

GNYADA Insurance Brokerage, LLC: 718.746.8100 New York International Auto Show: 718.746.5300 Center for Automotive Education & Training: 718.640.2000

Human resources www.trinet.com

The information contained in this newsletter may not be relied upon for the avoidance of tax penalties. Readers are urged to discuss any issues raised in this newsletter with their legal and tax professionals. Printed on FSC certified material. All original material except where noted. © GNYADA 2017

Greater New York Automobile Dealers Association • www.gnyada.com

The Newsletter • August 2017

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