GNYADA May 2018 Newsletter

3 Governor’s Office Issues Misleading Press Release about Consumer Complaints Last month, Governor Cuomo issued a press release titled, MORE THAN $1.3 MILLION RECOVERED FOR CONSUMERS FROM DEALERS AND REPAIR SHOPS . After analyzing DMV records showing how this data was compiled, GNYADA determined that franchised new car dealers were not significant offenders. Statewide, only 8% of complaints and only 12% of the amounts recovered were related to franchised new car dealer sales. When combined with their service centers, new car dealers represent only 12% of the complaints and 15% of the amount recovered. Reading the press release, one would believe that the complaints and fines were all attributable to wrongdoing by new car dealers. In fact, franchised new car dealers continue to provide New York consumers with the highest of satisfac- tion. The below charts accurately show what a small part of the problem new car dealers are:

Complaints

Fines

GNYADA will request that any future press release of this nature separate consumer complaints about independent used car sales and repair industry from those about franchised dealers.

4 Rules for Vehicle In-Transit Permits

Here are a few rules to keep in mind when issuing an in-transit permit: A permit can be issued only to a customer who intends to transport the vehicle to register it outside of New York State; An in-transit permit is good for only 30 days, including the day on which it is issued; All issued permits must have the Issue Date, Expiration Date, Part n n n

1, and Part 2 completed. Keep one copy of the permit for your files and send one to NYS DMV; Remove the tear-strip on the right side of the permit and submit it to the NYS DMV along with all the necessary copies to have the permit processed and removed from your inventory. This must be submitted to DMV or to whomever processes your DMV work within five (5) calendar

days, as you would all other DMV work; The state of Massachusetts DOES NOT recognize in-transit permits from any state. Vehicles with in- transit permits cannot be driven on MA roads; The Buyer Eligibility documents required to issue an in-transit permit can be found in the Dealer Plate Issuance Manual (MV-461) Section 4.

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Greater New York Automobile Dealers Association • www.gnyada.com

The Newsletter • May 2018

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