GNYADA 2018-2019 Education Book

A U G U S T 2 0 1 9

BILLERS’ WORKSHOP: PROCESSING NYS DMV TRANSACTIONS The essentials to being an efficient and effective Bille r

INFORMATION SECURITY GUIDELINES FOR AUTOMOTIVE DEALERSHIPS Establishing and maintaining information security is a journey, not a destination

Tuesday, August 6, 2019

DATE

TIME 10:00am - 4:00pm InsTrucTor Jean Marie Rugg, General Manager, DMV-DIRECT

Thursday, August 8, 2019

DATE

TIME 10:00am - 1:00pm InsTrucTor Judy Vann Karstadt, JV Solutions LLC

MEMBEr FEE $175.00 non-MEMBEr $300.00

MEMBEr FEE $120.00 non-MEMBEr $200.00

Learn to streamline your billing process, making it faster and more accurate.

Learn the best practices for building your dealership’s security plan.

The Federal Trade Commission requires franchised automobile dealers to implement aWritten Customer Information Security Program and an Identity Theft Prevention Program under the direction of an appointed Corporate Compliance Officer and to update their program (annually at a minimum). If you are responsible for the security of your dealership’s data, and your cus- tomer’s data, then this seminar is for you. This seminar will teach you the steps to secure your business data and will cover the mandated policies and procedures you should be following.

Learn to process DMV transactions, including compliance requirements, hands-on paperwork processing instruction, and how to submit items to the DMV. Upon completion of the seminar, you will understand the requirements for the DMV desk in the dealership and how to set it up to run smoothly and accurately.

Attendees will learn about:

n The process of registering vehicles in the dealership n The various DMV forms, including reports of sale, titles, and odometer disclosure n The fees associated with new vehicle registration transactions

During this session, participants will learn to:

n The specific terms used in registration processing

What the common risk areas are

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The timelines imposed by DMV

n Key data security plan considerations

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n How to identify and quantify your data risk areas n How to best adhere to finance regulations n What you can and can’t do with customer information n A formal program to ensure the security of customer information

Jean Marie is a great resource! I am going back to billing and this was a great refresher. Jean Marie was extremely knowledgeable and very entertaining to learn from. – Alison Justynowicz Huntington Volvo ” BILLERS’ WORKSHOP: PROCESSING NYS DMV TRANSACTIONS “

twenty8 c e n t e r f o r a u t o m o t i v e e d u c a t i o n & t r a i n i n g / w h i t e s t o n e , q u e e n s / g n y a d a . c o m / e d u c a t i o n