GNYADA 2017-18 Automotive Dealership Workshops & Seminars

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BDC & SALES BOOT CAMP Selling appointments that show

THE WALK-A-ROUND PRESENTATION: AN IMPORTANT CLOSING TOOL! Start the closing process the moment the customer sits in the vehicle

Wednesday, September 13, 2017

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TIME 10:00am-4:00pm INSTRUCTOR Mark Rodriguez, Auto Client Care, Inc.

Thursday, September 14, 2017

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TIME 10:00am-4:00pm INSTRUCTOR Frank Phillips, FCP-Sales Masters

MEMBER FEE $175.00 NON-MEMBER $300.00

MEMBER FEE $175.00 NON-MEMBER $300.00

Powerful and effective techniques for BDC communication skills.

Learn how to win more sales by justifying the price and building customer trust during the walk-a-round.

Discover proven strategies to make the most of every phone call. Learn how to set solid appointments, effective objection handling, and more. In- cluded are participant workbooks, tailored role-plays, and real-time phone coaching. Attendees will learn how to: Select the right words to convey your message Avoid using negative wording and replace with positive phrases

A well-organized walk-a-round presentation is an important step in the “sales process”. Done well, it drives logic and emotion for prospects to buy or lease a vehicle with certain features. It’s a closing tool that can make or break a deal.

Attendees will learn how to: Keep presentations organized and effective Present product knowledge in a compelling fashion Build value in a vehicle to justify its price Keep the sales process seamless

Identify key phrases to work into speech to build rapport Identify words and phrases that can be used to demonstrate interest and support Keep a call on track and arrive at a positive outcome

BDC & SALES BOOT CAMP

Excellent course. I have had many courses with Mark over the years. A great mentor – teacher; enthusiastic/informative changes with the times. I have always walked away learning new techniques and processes.

– DEBORAH MELECIO FORD LINCOLN OF HUNTINGTON

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