GNYADA 2017-18 Automotive Dealership Workshops & Seminars

Dealer Essentials GNYADA TAX FORUM

November 15

THE MANAGEMENT TRANSITION - KEY SKILLS FOR NEW SUPERVISORS Successfully adjust to the changing expectations of your boss, peers, and subordinates

PROFITABILITY & COMPLIANCE IN F&I Essential knowledge every F&I Manager must master to be successful

Thursday, November 16, 2017

DATE

Wednesday, November 15, 2017

TIME 10:00am-4:00pm INSTRUCTOR Judy Vann Karstadt, JV Solutions LLC

DATE

TIME 10:00am-1:00pm INSTRUCTOR Bill McAndrews, William D. McAndrews & Associates

MEMBER FEE $175.00 NON-MEMBER $300.00

MEMBER FEE $120.00 NON-MEMBER $200.00

Learn to provide customers with a great experience through complete disclosure, integrity and a customer friendly F&I process.

Learn practical strategies guaranteed to make your transition to supervisor a smooth one.

F&I profitability is a product of complete integrity. Customers buy from your dealership not only because you sell what they want, but because they trust you. Learn to handle every transaction honestly and in total compliance with the law. Attendees will learn: The complete consumer privacy and information security rules The regulatory maze that surrounds disclosure requirements

You’ve recently been selected to become a new supervisor. Now you’re faced with leading a team, managing workloads and meeting new objec- tives. Learn how to successfully handle your new responsibilities.

Attendees will learn how to:

Develop credibility with their team Plan, monitor, and communicate for success Motivate, delegate work and deal with difficult employee situations Increase team productivity and satisfaction Use different supervisory styles, based on individual situations

The requirements on how to handle credit analyses Proper techniques for presenting products and services Best practices that contribute to a successful F&I operation

PROFITABILITY & COMPLIANCE IN F&I

Very helpful. Definitely would come back for a different course.

– FRED RECCHIA, VOLKSWAGEN OF HUNTINGTON

11