GNYADA 2017-18 Automotive Dealership Workshops & Seminars

DEAL-KILLING SALES OBJECTIONS AND HOWTO OVERCOME THEM Learn how to both discover and resolve objections throughout the sales process

SUCCESSFUL TEAM MANAGEMENT Winning teams are made - they don't just happen

Wednesday, December 20, 2017

DATE

TIME 10:00am-1:00pm INSTRUCTOR Bill McAndrews, William D. McAndrews & Associates

Wednesday, December 13, 2017

DATE

TIME 10:00am-4:00pm INSTRUCTOR Frank Phillips, FCP-Sales Masters

MEMBER FEE $120.00 NON-MEMBER $200.00

MEMBER FEE $175.00 NON-MEMBER $300.00

Learn effective leadership skills to inspire and influence your staff to achieve team goals.

Learn how to navigate the toughest customer scenarios and move quickly to the close.

Learn strategies and facilitation techniques for building great teams and creating successful team dynamics. You will develop skills that enhance communication and trust, and align team members around shared goals so they can effectively plan, communicate, execute, and deliver. Attendees will learn: How to deal with low performing individuals and teams Key tips to turning around and building successful teams Ideas about how to develop, coach, and motivate your team Methods for setting goals, objectives and tracking performance How to develop winning team players

Objections can occur anywhere in the selling process. Revealing and deal- ing with them can be a challenging intellectual and psychological exercise. This seminar equips you with skills to overcome these obstacles to closing the deal. Attendees will learn to: Handle objections throughout the selling process Understand the different types of objections Acknowledge the customer's objection and redirect it Ask questions that will uncover core objections and define them Gain agreement when answering customer’s objections

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