GNYADA 2017-18 Automotive Dealership Workshops & Seminars

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Dealer Essentials OSHA COMPLIANCE SEMINAR

January 17

Awesome. I wish I got this training when I first started. The class was really organized. – LORRAINE CASTILLO, HONDA OF VALLEY STREAM GNYADA SALES ACADEMY

GNYADA SALES ACADEMY Covering every phase of the selling process, from prospecting to delivery

BDC & SALES BOOT CAMP Selling appointments that show

Wednesday, January 24, 2018

DATE

Wednesday, January 17 – Thursday, January 18, 2018

TIME 10:00am-4:00pm INSTRUCTOR Mark Rodriguez, Auto Client Care, Inc.

DATE

TIME 10:00am-4:00pm EACH DAY INSTRUCTOR Ken Carlson, F&I Resources

MEMBER FEE $175.00 NON-MEMBER $300.00

MEMBER FEE $199.00 NON-MEMBER $350.00

Powerful and effective techniques for BDC communication skills.

This seminar is a goldmine of surefire techniques to help you win more deals.

Discover proven strategies to make the most of every phone call. Experi- ence focused training on how to set solid appointments, effective objection handling, and more. Included are participant workbooks, tailored role- plays, and real-time phone coaching.

This intensive introduction to automotive selling is the starting point for all salespeople.The highly interactive two-day Sales Academy equips par- ticipants with the tools and techniques to achieve success in automotive sales.

Attendees will learn how to: Select the right words to convey your message

Salespeople will learn: Skills in appointment setting and prospecting How to engage customers and qualify their needs What to do during walk-a-rounds and test rides Techniques for working around negative feedback How to negotiate agreements and close deals

Avoid using negative wording and replace with positive phrases Identify key phrases to work into speech to build rapport with each customer Identify words and phrases that can be used to demonstrate interest and support Keep a call on track and arrive at a positive outcome

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