GNYADA 2017-18 Automotive Dealership Workshops & Seminars

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DMV BILLERS’ WORKSHOP: PROCESSING OUT-OF-STATE TRANSACTIONS The essential steps to becoming an efficient and effective biller

ADVANCED MANAGEMENT SKILLS AND TECHNIQUES Develop proactive approaches to meet the complex challenges of your team

Thursday, February 08, 2018

DATE

Wednesday, February 07, 2018

TIME 10:00am-1:00pm INSTRUCTOR Bill McAndrews, William D. McAndrews & Associates

DATE

TIME 10:00am-4:00pm INSTRUCTOR Patti Daly, Specialist, DMV-DIRECT

MEMBER FEE $120.00 NON-MEMBER $200.00

MEMBER FEE $175.00 NON-MEMBER $300.00

Learn the actions that affect your management efficiency, the team’s performance, and ultimately the dealership’s profitability.

Learn complex registration and titling transactions that require in depth expertise to properly complete.

This course is geared toward senior managers who want to gain the tools and ability to qualitatively improve the performance of them and their team. You’ll learn key components of team dynamics and how individual goals, values, strengths, and weaknesses can affect your style of manage- ment in maximizing team performance. Attendees will learn how to: “Lead” versus “manage” to negotiate for “win-win” outcomes Communicate with diverse teammembers effectively Understand and interpret emotions and body language Solve problems creatively Make sound decisions and effectively manage time

Learn how to handle the added hurdles of an out-of-state vehicle deal, quickly and properly — from stocking to completing title and registration. Each attendee receives a complete reference manual to keep on file at their dealership. Attendees will learn how to: Properly complete required forms for New Jersey, Connecticut, Pennsylvania, and Florida Configure sales tax for each of the different states Avoid application rejection Handle the different types of transactions (lease vs. retail sales)

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