2021 Membership Directory Final

MEMBERSHIP DIRECTORY + SERVICES GUIDE 2021

dealers club discount

CHAIRMAN FROM THE

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I am genuinely honored to have been elected as the Chairman of the Board for the Greater New York Automobile Dealers Association, an association that has represented the interest of franchised new car dealers for more than 110 years. As a long-standing GNYADA Member, I know of no other Association in the country that understands the needs of its members - and works with them to provide the tools needed to prosper - better than GNYADA. I look forward, as your new Chairman, to continuing this fine tradition while striving to develop and maintain programs that will assist you in running your dealership. With that, I am proud to present you with the 2021 Membership Directory and Services Guide. It contains an immeasurable amount of information that really can save you considerable time and money. The size and scope of its contents reminds me of the incredible complex nature of running a new car dealership, and how reassuring it is for all of us to have a resource like GNYADA working so tirelessly for us. Thank you to all the contributors for the invaluable information included in the 2021 Membership Directory and Services Guide; and to all the advertisers that help GNYADA continue to provide you with this resource.

Finally, be sure tomake themost of yourmembership by utilizing the Association’s experienced staff, who are always available to provide any assistance that you may need. They are just an email or phone call away.

Best wishes,

Oliver Brodlieb, Chairman Greater New York Automobile Dealers Association

2021 MEMBERSHIP DIRECTORY + SERVICES GUIDE

ABOUT GNYADA Officers 2021 - 2022 . . . . . . . . . . . . . . . . . . . . . . 1 Directors 2021 - 2022 . . . . . . . . . . . . . . . . . . . . . 2 Committees . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 GNYADA Staff . . . . . . . . . . . . . . . . . . . . . . . . 5-6 GNYADA in the News . . . . . . . . . . . . . . . . . . . . . 8 What We Do . . . . . . . . . . . . . . . . . . . . . . . . . 9-10 Center for Automotive Education & Training . . . . . . . 10 New York International Auto Show . . . . . . . . . . 11-12 GNYADA Charity Events . . . . . . . . . . . . . . . . . . . . 13 SERVICES FOR DEALERS Dealer Hotline . . . . . . . . . . . . . . . . . . . . . . . . . 14 Dealer Compliance/Licensing . . . . . . . . . . . . . . . . 16 Surety Bonds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Warranty Parts Program . . . . . . . . . . . . . . . . . . . 18 Government Relations . . . . . . . . . . . . . . . . . . . . 20 DMV-DIRECT . . . . . . . . . . . . . . . . . . . . . . . 21-22 GNYADA Insurance Brokerage . . . . . . . . . . . . . 24-25 PREFERRED VENDORS Dealer Discount Club (DDC) . . . . . . . . . . . . . . 26-28 EDUCATION & TRAINING Education & Training Programs . . . . . . . . . . . . 30-33 Scholarships . . . . . . . . . . . . . . . . . . . . . . . . . . 34 GNYADA Job Bank . . . . . . . . . . . . . . . . . . . . . . . 34 Automotive Technology Competitions . . . . . . . . 34-35 GNYADA Dealer Webinars . . . . . . . . . . . . . . . . . . 35

HOT TOPICS Doc Fee Increase . . . . . . . . . . . . . . . . . . . . . . . . 37 Five Day Rule . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Top Violations Cited by DMV . . . . . . . . . . . . . . . . . 40 Lien Release . . . . . . . . . . . . . . . . . . . . . . . . . . 42 MinimumWage in NY State . . . . . . . . . . . . . . . . . 43 Safe and Sick Leave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44-48 Marijuana Legalization . . . . . . . . . . . . . . . . . . . . 50 Single-Occupancy Bathrooms . . . . . . . . . . . . . . . . 51 Waiting Room TV Programming . . . . . . . . . . . . . . 52 Telemarketing Update . . . . . . . . . . . . . . . . . . . . 54 Paid Time Off for Vaccinations . . . . . . . . . . . . . 55-56 New Cobra Subsidies . . . . . . . . . . . . . . . . . . . . . 57 NY HERO Act . . . . . . . . . . . . . . . . . . . . . . . . 57-60 2020 Record Retention . . . . . . . . . . . . . . . . . . . . 62 Top 10 OSHA 2020 Violations . . . . . . . . . . . . . . 63-64 Consumer Finance Enforcement . . . . . . . . . . . . . . 66 NYSERDA Drive Clean Rebate Program . . . . . . . . . . . 68 Dealership Allocation Concerns . . . . . . . . . . . . 70-71 DEALER LISTINGS (County/Make) Dealers by County/Make . . . . . . . . . . . . . . . 106-133 ALLIED MEMBERS Allied Members Alpha . . . . . . . . . . . . . . . . 134-142 Allied Members by Service . . . . . . . . . . . . . 143-149 IMPORTANT NUMBERS Useful Numbers . . . . . . . . . . . . . . . . . . . . 150-152 DEALER LISTINGS (Alpha) Dealers . . . . . . . . . . . . . . . . . . . . . . . . . . 72-105

2021 ADVERTISERS

COVER ADS Withum . . . . . . . . . . . . . Inside Front Cover Citrin Cooperman . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inside Back Cover Resources Management Group . . . . . Back Cover INSIDE ADS United Dealer Services, a Gallagher Company . . . . . . . . . . . . . . . . . . . . . . . . . . . About GNYADA Tab DP Sales Distributors, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . About GNYADA Tab GNYADA Online . . . . . . . . . . . . . . . . . . . 7 LaBonte Law Group PLLC . . . . . . . . . . . . . . . . . . . . . . . Services for Dealers Tab Richards, Witt & Charles, LLP . . . . . . . . . . . . . . . . . . . . . . . Services for Dealers Tab GNYADA Job Bank . . . . . . . . . . . . . . . . . 15 GNYADA Surety Bonds . 17 DMV-DIRECT . 19 GNYADA Insurance Brokerage . . . . . . . . . . 23 Xenex Payment Systems . . . . . . . . . . . . . . . . . . . . . . . . Preferred Vendors Tab Dealertrack . 29 JouleSmart . . . . . . . . . . . . . . . . . . . . . . Education & Training Tab Center for Automotive Education & Training . . 31

Lincoln Technical Institute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hot Topics Tab Gundermann & Gundermann . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hot Topics Tab Bethpage Federal Credit Union . . . . . . . . . . 39 Rosenblatt, Levittan, Vulpis, Goetz & CO. . . . . 41 Rosenfield & Co. . 47 CARFAX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Bass Sox Mercer . . . . . . . . . . . . . . . . . . 53 CardConnect . 53 Shine & Drive . . . . . . . . . . . . . . . . . . . . 59 GrooveCar . 59 AutoTrieve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Liftnow . . . . . . . . . . . . . . . . . . . . . . . 65 Walden Environmental Engineering . . . . . . . 67 Weisberg, Molé, Krantz & Goldfarb, LLP . . . . . 67 Siegel Distributing Company . . . . . . . . . . 69 Citadel Security Agency . 69 Ives Sultan Spike . 69 Nerds That Care . . . . . . . . . . . . . . . . . . . . . . . . . . . Dealer Listings Tab

OFFICERS 2021 - 2022

ABOUT GNYADA 2021 MEMBERSHIP DIRECTORY & SERVICES GUIDE JACK WEIDINGER Vice Chair OLIVER BRODLIEB Chairman of the Board

MELANIE SPARE-OSWALT Vice Chair

JOHN BILLARD Vice Chair

MARK LACHER Treasurer

ELEANOR GULLA Secretary

LEE CERTILMAN Immediate Past Chair

MARK SCHIENBERG President

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DIRECTORS 2021 - 2022

2021 MEMBERSHIP DIRECTORY & SERVICES GUIDE ABOUT GNYADA

JOSH AARONSON Island Auto Group

MARK LACHER Koeppel Nissan

JOHN BILLARD Hempstead Ford Lincoln

MICHAEL LEVITAN Land Rover Glen Cove

OLIVER BRODLIEB East Hills Chrysler Jeep Dodge RAM

BRIAN MILLER Manhattan Motorcars

GARY BROWN Brown’s Jeep Chrysler Dodge RAM

MIKE NACLERIO Ford Lincoln of Queens

MICHAEL BROWN Empire Automotive Group

JONATHAN PEARLMUTTER Rockland Chrysler Dodge Jeep RAM

STEVE CANNATA Smithtown Toyota

ROBERT PENN Penn Toyota

LEE CERTILMAN Nardy Honda

WILLIAM ‘BILL’ C. RIEDEL Mercedes-Benz of Rockville Centre

SEAN COUGHLIN The Premier Collection

BRETT SASLOW Smith Haven CJD

SANDRA GABRIELLI Gabrielli Truck Sales LTD.

MELANIE SPARE-OSWALT Sayville Ford

LOUIS G. GIORDANO Croton Auto Park

GREG VAIL Vail Buick GMC

ELEANOR GULLA Larchmont Chrysler Jeep Dodge RAM

JACKWEIDINGER North Bay Cadillac

DAVID KARP Karp Buick Volvo Kia

ANDREWWEINSTOCK Biener Audi, Inc.

ROBERT KNAPP Scarsdale Ford

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COMMITTEES 2021 - 2022

Executive Committee (2021 - 2022) Oliver Brodlieb - Chairman John Billard - Vice Chair Melanie Spare-Oswalt - Vice Chair JackWeidinger - Vice Chair

Education Committee Oliver Brodlieb - Chair John Donaldson Eleanor Gulla David Karp Robert Knapp John LaSorsa Gary Schimmerling Randi Siegel Friedman Employee Relations Plan Committee Aaron Berg

ABOUT GNYADA 2021 MEMBERSHIP DIRECTORY & SERVICES GUIDE Mark Lacher - Treasurer Eleanor Gulla - Secretary Lee Certilman - Immediate Past Chair Activities Committee Eleanor Gulla - Co-Chair AndrewWeinstock - Co-Chair Louis G. Giordano Brian Miller Christopher Penn Harold Reese Brett Saslow Gary Schimmerling Greg Vail Auto Show Committee John LaSorsa - Chair Brian Miller - Vice Chair Oliver Brodlieb Gary Brown Louis G. Giordano Robert Penn Randi Siegel Friedman JackWeidinger AndrewWeinstock

Eleanor Gulla Brett Saslow Finance Committee Robert Vail - Chair Oliver Brodlieb David Karp

Mark Lacher Brian Miller Melanie Spare-Oswalt JackWeidinger Government Relations Committee Lee Certilman - Chair Josh Aaronson John Billard Sean Coughlin Louis G. Giordano

Mark Lacher Brian Miller Greg Vail Robert Vail

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Public Relations Committee continued...

Membership Committee Steve Cannata Robert Knapp Robert Penn Brett Saslow Nominating Committee Lee Certilman - Chair (17/19) Robert Vail – Chair (15/16) (Chair) Louis G. Giordano – Chair (13/14) Mark Lacher Brian Miller – Chair (09/10) Gary Schimmerling – Chair (97/98) NYC PAC

Jonathan Pearlmutter Randi Siegel Friedman Melanie Spare-Oswalt AndrewWeinstock Brokers Ad-Hoc Committee Josh Aaronson - Chair

2021 MEMBERSHIP DIRECTORY & SERVICES GUIDE ABOUT GNYADA

Will Berardino Michael Brown Lee Certilman John Gentile Eleanor Gulla John Iacono Adam Rosatti Marcello Sciarrino

Josh Aaronson (SI) John Iacono (BK) Mark Lacher - Chair (Q) John LaSorsa (BX) Brian Miller (M) Political Action Committee (PAC) John Billard - Chair

Greater New York Automobile Dealer Services Corporation Officers: Oliver Brodlieb - Chair Mark Schienberg - President Directors: Aaron Berg John LaSorsa Christopher Penn Brett Saslow Melanie Spare-Oswalt Center for Automotive Education & Training Officers: Oliver Brodlieb - Chair Mark Schienberg - President/CEO

Mark Lacher Brian Miller Mike Nacelrio Gary Schimmerling Public Relations Committee JackWeidinger - Chair

Louis G. Giordano - Vice Chair Gary Schimmerling - Secretary John LaSorsa - Treasurer

Steve Cannata John LaSorsa

Director: Mark Lacher

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GNYADA AT YOUR SERVICE

Greater New York Automobile Dealers Association 18-10Whitestone Expressway, Whitestone, NY 11357 T: 718.746.5900 | T: 800.245.4640 | F: 718.746.5557 | www.gnyada.com Websites Greater New York Automobile Dealers Association

www.gnyada.com

Center for Automotive Education & Training

www.autoedcenter.com www.autoshowny.com www.nationalautotech.com www.gnyada-covid19.com

ABOUT GNYADA 2021 MEMBERSHIP DIRECTORY & SERVICES GUIDE New York International Auto Show Coronavirus Resources for Dealers Executive Office Mark Schienberg, President Ed Gazzillo, Executive Vice President

National Automotive Technology Competition

ext.

email address

275 264 229

ed@gnyada.com

Isabel Goldberg, Executive Assistant to President Frida Machado-LaRose, Office Administrator

isabel@gnyada.com frida@gnyada.com

Legal & Regulatory Affairs / Member Services / Dealer Services Susan Bieber, Vice President-Dealer Services 250 susan@gnyada.com Jennifer Berman, Director of Membership Services 235 jennifer@gnyada.com Thomas Higgins, Director - Dealer Compliance 260 tom@gnyada.com Ebony Tineo, Membership Administrative Assistant 232 ebony@gnyada.com Kelsey Hering, Dealer Services Coordinator 273 kelsey@gnyada.com Aaron Brown, Field Service Representative 917-763-5318 aaronbrown@gnyada.com

Accounting Melissa Forbes, Accounting

231 243 259

melissa@gnyada.com carolg@gnyada.com james@gnyada.com

Carol Gill, Accounting

James Varghese, Accounting

Building Services Adriano Corona, Maintenance

maintenance@gnyada.com

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New York International Auto Show

718.746.5300

2021 MEMBERSHIP DIRECTORY & SERVICES GUIDE ABOUT GNYADA

Alan Liebensohn,

257

alan@autoshowny.com

Vice President of Special Events/ Show Director Elba Rosales-Rice, Assistant to Show Director

256 251 240 272

elba@autoshowny.com diane@autoshowny.com danielle@autoshowny.com lexy@autoshowny.com

Diane Thompson, Operations Manager Danielle Ludwig, Marketing Manager

Lexy Tsimis, Exhibit Coordinator

GNYADA Insurance Brokerage Michael Conway, Executive Director Nonie Rallis, Administrative Assistant Center for Automotive Education & Training 15-30 Petracca Place Whitestone, NY 11357 Mark Schienberg, President Ed Gazzillo, Executive Vice President Kristine Liggio, Executive Director Carole Rogner, Job Bank/Seminars Jayne Ruconich, Sales & Event Manager Robert Farrell, Facilities Manager

718.746.8100

405 401

mconway@gnyada.com nonie@gnyada.com

718.640.2000

2010

275

ed@gnyada.com

2015 2012 2007 2024 2024 2024

kristine@autoedcenter.com

carole@gnyada.com

jayne@autoedcenter.com robert@autoedcenter.com

Dwayne Smith, Maintenance Eddie Sukhu, Maintenance

718.747.0400

Registration & Title Services Jean Marie Rugg, General Manager

244 245

jeanmarie@gnyada.com

Raj Budhu, Manager

raj@gnyada.com

Out-of-State Registrations

jeanmarie@gnyada.com raj@gnyada.com

Jessie Lam, Bookkeeping

253

jessie@gnyada.com

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The site offers sections for dealers and consumers including exclusive features such as: Breaking industry news, Upcoming events, Search engine to help you find answers on Warranty Parts Reimbursement, OSHA Violations, Tax Issues, Waste Disposal, Compliance Requirements, etc., Archives of past Association Newsletter articles and Job Bank where you can post a job for open positions or search candidate profiles. check out the GNYADAwebsite! WWW.GNYADA.COM

Dealer Bulletins

Legislative Updates

News

Seminars

Newsletters

Check it out at www.gnyada.com then call 718.746.5900 to get the registration code so you can access the dealer-exclusive content 24/7.

GNYADA IN THE NEWS

2021 MEMBERSHIP DIRECTORY & SERVICES GUIDE ABOUT GNYADA

One of the critical ways that GNYADA advocates for the interests of franchised new car dealers is by educating the public on the value our members bring to their customers and their communities. We do this by communicating our message in the news media, appealing directly to large audiences, which includes elected officials and other decision makers, as well as potential customers and influencers. Despite the challenges posed by the pandemic, GNYADA once again enjoyed a very successful year delivering the positive message that our dealers were open for business and remained a vital engine of local economies throughout downstate New York. As the pandemic shuttered businesses, we were able to get the word out that dealerships had been declared essential businesses, first for service departments and later for remote and then in-person sales and leasing. GNYADA Association leadership and member dealers spoke to the media countless times to demonstrate that we are open and safe, providing vital customer services. Our work with the news media resulted in stories highlighting safety protocols at dealerships and the dedication to ensuring that customers were able to test drive and purchase cars while adhering to all relevant health guidelines. When we released our 2020 Economic Impact Study, GNYADA President Mark Schienberg spoke to the press throughout downstate NewYork and authored an opinion editorial that was published in newspapers throughout the Hudson Valley spotlighting data that dealers support more than 70,000 jobs and generate over $53 billion dollars each year in economic activity.

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WHAT WE DO

GNYADA works to protect franchise laws, and keep dealers informed of important, ever- changing issues, trends, and legislation within the retail new vehicle marketplace. In addition to advocating for pro dealer legislation, the Association provides dealers with compliance guidance, industry related communications, educational programs, invitations to association events, access to members-only offers, as well as many other benefits that support the needs of our members.

ABOUT GNYADA 2021 MEMBERSHIP DIRECTORY & SERVICES GUIDE Advocacy

GNYADA works to protect and promote franchised auto dealerships’ interests before local, state, and federal legislators. The Association supports and opposes hundreds of bills each year, conducts dozens of meetings with state and local legislators to advocate for changes that help your business and fight those that are detrimental to dealers. The Association promotes e orts that a ect the automotive retail industry, including matters such as franchise law protections, auto finance, tax issues, recalls, advertising regulations, and broker issues. Education & Training GNYADA updates and expands its education and training programs every year to reflect the latest advances in the field, providing dealership employees with the specific skills and knowledge required to do business in the current marketplace and data-driven economy. Our programs train automotive professionals to improve operations, become more profitable and help realize job potential.

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Dealer Services GNYADA’s Dealer Hotline provides dealers with fast answers to questions about tax laws, employment matters and other dealer inquiries. GNYADA’s Field Service Reps and staff visit member dealerships at least twice a year. During visits, members stock up on complimentary compliance signs, forms, and other useful items. They will also perform a walk-through of the dealership, and inform dealers of potential EPA, OSHA, and Privacy Act violations. Compliance GNYADA is recognized by franchised new car dealers from across the greater New York area as a trusted resource for Dealership Compliance solutions. GNYADA o ers educational seminars, informational brochures, compliance guides, and expert advice on all compliance topics. GNYADA’s Center for Automotive Education & Training is dedicated to serving automobile retailers in all areas of dealership operations in partnership with vehicle manufacturers and industry suppliers. Our mission is to support and promote ongoing automotive education and training and to help recruit individuals looking for careers in the auto industry in the metro New York area. GNYADA hosts over 100 courses and seminars a year to help dealership employees stay at the top of their game and to continue to grow within the dealership. Our Atrium offers one of the most remarkable spaces in Queens which has been featured in countless movies and TV shows. Some shows include, Madam Secretary, The Blacklist and most recently FBI on CBS. We have also hosted the one and only Beyonce for a Vizio commercial.

2021 MEMBERSHIP DIRECTORY & SERVICES GUIDE ABOUT GNYADA

CENTER FOR AUTOMOTIVE EDUCATION & TRAINING

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NEW YORK INTERNATIONAL AUTO SHOW

ABOUT GNYADA 2021 MEMBERSHIP DIRECTORY & SERVICES GUIDE From what our research tells us, we know that about 80% of attendees are in the market for a new vehicle. In 2019, 72% of attendees planned to purchase a new vehicle within 12 months.

The Driving Force for Vehicle Sales Showcasing new vehicles to automobile buyers in a uniquely exciting atmosphere has been at the heart of the New York Auto Show for 121 years. It is quite literally the only place where buyers can see what the industry has to offer in one place, at one time, and as a result, generations of NewYorkers, your customers, have learned about and explored the latest new cars and trucks available to them from your dealership. The Auto Show is a place where attendees enjoy themselves, receive helpful information, and can narrow, and finalize their vehicle decision. For many, the Auto Show is a major first step in the journey of buying or leasing a new vehicle. What makes the Show so important to your dealership?

People are paying for a ticket with their own hard-earnedmoney to come inside the Auto Show and spend almost 5 hours of their day learning about your products. There is no other event or marketing channel supplying this volume of in-market auto shoppers to your dealership’s door. After attending the New York Auto Show, buyers often expand their choices before visiting local dealerships. In 2019, 36% of the Show’s 12-month intenders added brands to their consideration because of the show.

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It’s Electrifying

2021 MEMBERSHIP DIRECTORY & SERVICES GUIDE ABOUT GNYADA

We will be dedicating the entire lower level of the Show to electrification. Our all-new, incredible Electric Vehicle Test Fest will include five different test tracks, charging stations, consumer EV ownership clinics and an interactive micro-mobility exhibit and demonstration area to highlight the latest electric bikes and scooters.

Reinforcing the Value of Your Show From the very beginning, the New York Auto Show has been at the center of bringing excitement and innovation to the people who buy cars. By making it easy for them to research and cross-shop their next purchase while giving them a fun experience, we make it easier for them to decide on their next vehicle.   As we head towards the next New York Auto Show, we want to make sure that these vehicle buyers keep your brand(s) top of mind. Help us

drive sales to your dealership by supporting the Show and encouraging the OEMs that you represent to support your business by their presence at North America’s largest attended and oldest Auto Show and our areas most impressive driver of new vehicle sales.

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GNYADA CHARITY EVENTS

ABOUT GNYADA 2021 MEMBERSHIP DIRECTORY & SERVICES GUIDE

Actor Tracy Morgan joins GNYADA President Mark Schienberg & Board Members to donate turkeys during the holiday season.

The Premier Collection, LLC Auto Group, which owns nine dealerships includingVolvo Cars ofWhite Plains, donated $5,000, enough for 250 brand new coats for distribution toWesthab.

JLR Long Island, which includes Jaguar Land Rover of Glen Cove, donated $6,000, enough to purchase brand-new coats for 300 children to distribute through the MildredW. Fairclough Foundation.

Lieutenant Governor Kathleen Hochul meeting with the Board of Directors at the Center for Automotive Education & Training.

Over 600,000 masks donated by GNYADA throughout the 12 downstate counties during the height of the pandemic.

Students from Lincoln Technical Institute awarded scholarships at the GNYADA Charity Golf Outing.

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SERVICES FOR DEALERS 2021 MEMBERSHIP DIRECTORY & SERVICES GUIDE

DEALER HOTLINE

GNYADA’s Dealer Hotline handles inquiries that cover a wide variety of topics. Questions range from ”Is my dealership required to disclose the prior use of a vehicle?” to “Can my customer export this car to a foreign country?”to “Is the Doc Fee taxable?” The Association offers help with OSHA regulations, DMV requirements, Red Flags Rule policies, as well as hundreds of other topics. Most often, members’ issues are resolved immediately. However, if the problem is more complex, Association staff conducts research in-house or reaches out to experts or the appropriate agencies. No matter what the issues are, we’ll be sure to get you the assistance you need.

Education and Training Programs The Association has been offering cost effective quality training programs to members for more than 30 years. GNYADA’s education programs cover every aspect of dealership operations. The Association continually adds new seminars and webinars to address current issues dealers face. Existing programs are continuously evaluated and updated to reflect the changes taking place in our Field Services GNYADA’s Field Services team keeps dealers aware of current and pending issues. Our Field Reps cover the full breadth of our territories, from out on Eastern Long Island, all the way up to Dutchess, Orange, and Putnam counties. They assist local dealers daily, keeping them updated with the information they need to run their businesses. This personal contact helps ensure our programs are relevant to dealers and their employees.

industry. Instructors have industry specific knowledge and dealership experience. Their teaching methods include extensive role-playing, sharing current trends, and providing attendees with action plans to take back to their dealerships to help them succeed in their roles.

During visits, members stock up on labor, service and shop posters, DMV forms, seminar registration materials, and other useful items. Representatives may also complete a walk-through of the dealership, inspecting each area for potential EPA, OSHA, and Privacy Act violations as well as proper signage.

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Pre-screening

services available!

JOB BANK Tell us what you’re looking for, and we’ll help—whether you need entry-level workers or seasoned professionals. You’ll receive info on all the qualified candidates, and you choose who to interview and hire. GNYADA’s Job Bank has assisted members that need talented employees for more than 40 years.

Dealers can list positions in the following categories: Sales / Service / Parts / Office & Admin / Billing / F&I Managment / Web & Internet / Other

Got a position to fill? List it for free on GNYADA’s Job Bank. Call 718.640.2012

SERVICES FOR DEALERS 2021 MEMBERSHIP DIRECTORY & SERVICES GUIDE

Dealership Compliance Dealers face multiple state, local and federal laws regulating their dealerships. Even keeping proper records can be a challenge. Over the years, GNYADA has offered dealers compliance solutions through seminars, webinars and workshops in addition to providing other hands-on reference compliance materials. GNYADA gathers industry specialists to hold educational seminars that help members comply with often complicated regulations affecting every aspect of dealership operations. Covered topics include sales tax rules, DMV Regulations, privacy, identity theft, OSHA’s Hazard Communication Standard, franchise law, and employment

law. GNYADA also hosts special programs for dealers in their region. GNYADA added a new member to its Compliance team, former NYS DMV Deputy Commissioner for Compliance, Thomas Higgins. Tom brings in-depth knowledge of DMV regulations and provides dealers with a unique perspective on DMV enforcement efforts. Having led the VERIFI transition program for DMV, Tom is available to address any issue dealers may have with use of the VERIFI system. Tom will also be available to meet

you at your dealerships and will be scheduling appointments to discuss issues more in depth with dealership personnel. Meeting with Dealer Principals, General Managers

and senior staff in face-to-face settings provides an opportunity to identify emerging compliance issues that can be addressed to the benefit of all dealers. Tom can be reached at 718-746-5900 x260 or tom@gnyada.com. Feel free to reach out whenever you need assistance. Dealer Facility Licensing Acquiring or amending a dealer license is a burdensome task. GNYADA is here to help. We have assisted hundreds of dealers in acquiring their license. GNYADA’s experienced staff will guide both first-time NewYork dealers as well as established dealers through the process quickly and efficiently, ensuring all licensing requirements are met. To get started, contact Kelsey Hering at 718.746.5900 x273 or Kelsey@gnyada.com.

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GNYADA’S SURETY BOND PROGRAM

S av e mo n e y, b e i n c omp l i a n c e

New York’s Department of Motor Vehicles requires all auto dealers to have Surety Bonds.

Need a Surety Bond? Not sure if your Surety Bond is current? GNYADA’s Surety Bond Program is a fast, easy, and economical way to keep on top of this important requirement. Without a bond in place your dealership • Riders offered at no additional cost • Used Car Bonds Available

• Automatic renewals • Bond valid for 2 years

will not be permitted to sell/ deliver cars. • Low Rates - $300 for new car bonds • Simple Application • Fast Turnaround - 24 to 48 hours • No Financial Statements needed

GNYADA can assist you with all your bond needs - ERISA 401K Bonds, Utility Bonds, NYC/NYS DOT Bonds, Games of Chance Bonds, Out of State Bonds.

For more information or to purchase a Surety Bond, contact Jennifer Berman at the Association at 718-746-5900 ext 235 or Jennifer@gnyada.com.

Surety Bonds Hand in hand with our Dealer Facility Licensing Program, GNYADA can assist you with your Surety Bonds required by the DMV. At $300, GNYADA’s Surety Bond cost has remained the same for more than 10 years and continues to be the lowest in the state. Since the program began, over 1,000 bonds have been secured for dealerships.

SERVICES FOR DEALERS 2021 MEMBERSHIP DIRECTORY & SERVICES GUIDE

GNYADA secures bonds through the “A” rated Selective Insurance at very reasonable rates. The Association’s bonds feature: • Simple application

• No required financial statements • 24-hour turnaround, when needed • Flat rate pricing • Automatic renewal • No credit checks for you OR your spouse on new car bonds • Amendments/Riders to name and address at no additional charge

In addition to surety bonds, GNYADA can assist you with other insurance bond needs. Whether you need an ERISA 401K bond, bond for your utility company, out of state dealerships, new dealerships opening, street permits, secondhand dealer license bonds, or even bonds for games of chance - we’re here to help! Formore informationabout your Surety Bondneeds, call or e-mail Jennifer Bermanat theAssociation at 718.746.5900 x235 or jennifer@gnyada.com. Warranty Parts Reimbursement Program GNYADA has teamed up with industry expert Richard Sox, of Bass Sox Mercer to offer dealers expedited service of warranty reimbursement submissions. Our experienced team will: • Provide experts knowledgeable about specific New York requirements to obtain reimbursement. • Offer a secure process to obtain required repair orders for processing request. • Complete submission in 30 days or less. • Prepare letter to your manufacturer asking for retail rate. • Offer discount for parts and labor submission performed concurrently.

Ready to begin improving your bottom line? Contact Kelsey@gnyada.com or 718.746.5900 x273 to get started today.

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Connecticut Plate Issuance Program GNYADA's DMV-DIRECT makes it quick and easy for new car dealers to provide their customers with Connecticut license plates. For more information on our Connecticut plate program contact DMV-DIRECT at 718.747.0400 .

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Plates Issued . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 3 Days Rush Plates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SAME DAY * Vin Verification . . . . . . . . . . . . . . . . . . . . . . . . . Completed by Dealership Personnel Proof of Lien . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Billing Clerk Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Lease Buyouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Combination Plates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transfer Plates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Commercial Plates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Duplicate Registrations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Lien Corrections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

* Provided all proper documentation is received, SAME DAY plates and/or registration available for an additional fee.

DMV-DIRECT 18-10Whitestone Expressway, Whitestone, NY 11357 718.747.0400 / www.gnyada.com

SERVICES FOR DEALERS 2021 MEMBERSHIP DIRECTORY & SERVICES GUIDE

Government Relations - Advocacy for Franchised New Car Dealers

GNYADA understands that compliance with the laws and regulations for operating new car dealerships in the New York metropolitan area are challenging. The Association forges relationships with lawmakers and government agencies to help shape the marketplace for members. GNYADA’s Government Relations staff actively follows what’s happening in the halls of government, supporting legislation that will help dealers and opposing any laws that would hinder or constrain dealership operations.

IN THE PAST YEAR ALONE, GNYADA HAS:

Aggressively advocated for upholding the Franchise Law by strongly opposing exceptions to the law for luxury electric car manufacturers to sell directly to consumers. Supported legislation to level the playing field by amending the rules for brokers and leasing companies to be regulated like dealers are, in order to operate in this state. These amendments would simultaneously protect consumers and dealers’significant investments in communities throughout the area. Continued to seek improvements for dealers’day-to-day operations through regular meetings with the Department of Motor Vehicles and other regulatory agencies. Ongoing advocacy for a fairer Doc Fee and doubling the 5-Day Rule for partner dealers , requesting and receiving more funds for the Drive Clean Rebate are examples of recent successes. Intervening on behalf of New York City dealers in Queens, GNYADA was able to ensure dealers will retain customer parking spaces and will continue to advocate on behalf of all New York City members. GNYADA has a strong presence in Albany. Staff works closely with franchise law consultants along with Albany and New York City lobbying firms to effectively advocate for dealer reforms and prevent harmful legislation from being enacted. In order to create more success stories like those listed above, it’s crucial to support political candidates who understand the needs of businesses in New York State and who are willing to listen to dealers’ideas and proposals. If you have legislative issues you would like to discuss, contact Susan Bieber, Vice President of Dealer Services at 718.746.5900, ext 250 or susan@gnyada.com.

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Registration and Title Services GNYADA’s Vehicle Registration and Titling Service, DMV-DIRECT , is your go-to place for fast, convenient, and reliable DMV services. DMV-DIRECT’s friendly & knowledgeable team puts your vehicle registration and titling work through a meticulous process, ensuring errors are caught and corrected, before being sent to Albany – saving you time and money.­

2021 MEMBERSHIP DIRECTORY & SERVICES GUIDE SERVICES FOR DEALERS • Duplicate registrations • Registration renewals • Title-only transactions • Plate surrenders

DMV-DIRECT provides dealers with many DMV related services, including: • Registrations – permanent documents issued • Duplicate titles – 3-5 days • Out-of-state registration & title processing – 42 States • Training workshops for dealership billers • Connecticut transactions – Plates issued onsite • Phone/email customer support for all DMV questions • Dial-in inquiry for information verification • In-transit permits • In-transit processing • Online, real-time transaction processing

• Dealer plate renewals • Rental plate renewals • Processing of repossessed vehicles • MV-82 and transmittal forms supplied • Motorcycle and boat registrations For more information contact DMV-DIRECT at 718.747.0400.

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SERVICES FOR DEALERS 2021 MEMBERSHIP DIRECTORY & SERVICES GUIDE

GNYADA and DMV-DIRECT Offer “In-House” Reviews Would your dealership paperwork stand up to a DMV audit? DMV-DIRECT will conduct a review at your dealership to ensure your facility is compliant with DMV recordkeeping requirements. During this review, DMV-DIRECT will: • Review all transmittals for a 12-month period. • Review randomly selected transactions where a license plate was issued (plate log, transmittal, police book, deal jacket). • Scrutinize security precautions and recommend improvements where necessary. • Ensure that dealership police books comply with DMV rules. Upon completing the review, DMV-DIRECT will provide a report detailing the findings. The written report will also include recommendations and procedures for the dealership to implement to maintain compliance with DMV regulations. For more information, contact DMV-DIRECT at 718.747.0400.

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The GNYADA Insurance Brokerage can provide your dealership with customized employee benefits packages by offering you a complete line of the following programs: A single source solution for all your employee benefit needs

Insurance Services Health Insurance: • Medical / Dental / Vision Group & Individual: • Life Insurance • Disability Insurance • Voluntary Benefits • COBRA • Pet Insurance • Long Term Care • Senior Services - Medicare

Workers’ Compensation

Flexible Spending Account Services • Flexible Spending Accounts (FSA): Health / Dependent Care / Transit/Parking • Cafeteria 125 • Health Savings Account (HSA) • Health Reimbursement Accounts (HRA)

• Outstanding Claim Service • Flexible Payment Options • Competitive Rates • Loss Prevention Services • A Rated Company

Whether you want to insure two employees or your entire dealership, we can provide a specialized employee benefit package for you. Finding the right plan — at the right price, can be a challenge. You can count on our team of experts to do that for you. Call Today! 718.746.8100

SERVICES FOR DEALERS 2021 MEMBERSHIP DIRECTORY & SERVICES GUIDE

Insurance Brokerage GNYADA has partnered with HUB International Limited to provide members with employee benefits and property and casualty insurance coverage. As one of the world’s largest insurance broker/consultant organizations, HUB is a leader in providing tailored solutions for complex insurance placements and advisory and risk management needs. HUB’s scope and size enable them to access a vast range of resources, offer dealers a deep bench of industry experts, and exercise exceptional market buying power on their behalf. The insurance products offered through the GNYADA and HUB partnership include: Workers’ Compensation

GNYADA offers dealers a robust and highly competitive Workers’ Comp Program. Through AmTrust, a dividend is also available; dividend payouts for GNYADA members in the AmTrust Safety Group could be as high as 40% (based on a group loss ratio of 15% or less). Our program is also Broker friendly. Medical Insurance We will work with you to select the plan that best meets the needs of your employees and the goals of your company, whether it’s an HMO, EPO, PEO, POS, PPO, or HDHP or a combination of any of these. The goal is to allow you to make an informed decision based on the information presented. Dental Insurance Plans can offer (in-network) coverage only or can be combined to offer out-of-network coverage to accommodate your employees. Premiums are extremely affordable. Vision Plans This is a relatively inexpensive benefit but an important one. Many workplace errors are made by employees who should bewearing glasses, but don’t since they are not covered by a vision plan. Life Insurance

Dental

Most group life insurance plans will offer a guaranteed issue amount, even if an employee has an existing medical condition. It is one of the best ways to obtain Life Insurance at a lower cost than an individual policy. Members can choose from Term, Universal, or Whole Life Products.

Property

Flex Spending

Workers Comp

Long-Term Care

Life

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DBL GNYADA offers an enhanced DBL program. With this program, dealers can offer employees’ the benefit of either 50% of average weekly wages for 26 weeks or 60% for 52 weeks. Employees have a choice of maximum weekly benefits ranging from $170 to $850 per week. Voluntary Benefits These plans are individual but are offered through a group plan. They are normally paid 100% by the employee. Most can be on a pretax basis. They are: • Specific Disease – This coverage — for cancer, for example — helps pay for both medical and non-medical expenses. • Short-Term Disability – Pays for expenses while the employee is unable to work. • Accident – Benefits depend on the type of accident. • Hospital Confinement – This protects against out of pocket expenses, such as, deductibles and copays, which are associated with a hospital stay. • Life Insurance (Term or Universal) – Term is the least expensive type of Life Insurance; Universal is more costly but builds up cash value. You decide which one meets your needs. Long-Term Care Provides assistance when an individual can no longer perform the activities of daily living. Benefits can be received as an inpatient or at home. This benefit is available not only to GNYADA members but to family members as well. Property & Casualty Insurance

2021 MEMBERSHIP DIRECTORY & SERVICES GUIDE SERVICES FOR DEALERS management plan that’s right for you. Flexible Spending Accounts

GNYADA offers property audits and inspections, fire protection engineering, loss investigations and analysis, property replacement cost valuations, building code compliance, security consulting and more. We’ll work together to build a property risk

GNYADA’s team of experts will walk you through the process to help you choose the plan that works best for your business situation. Michael W. Conway, Executive Director

Allows employees to set aside a percentage of their pay on a pretax basis for eligible medical expenses, parking and transit expenses. Senior Services We can address the health insurance needs of your senior employees before and after they turn 65. There are benefits to both employees and employers. This benefit is also available to family members.

of the Insurance Brokerage 718-746-8100 Ext. 405 mconway@gnyada.com

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PREFERRED VENDORS

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CHECK GUARANTEE Certegy - www.certegy.com

Check processing, authorization and risk management, electronic check conversion, check collections and check cashing services. Contact: Deb Besch Email: deb.besch@fisglobal.com Phone: 402-517-2349

COFFEE SERVICE, WATER COOLERS, PPE PRODUCTS

U.S. Coffee - www.uscoffee.com Gourmet Coffee andWater Service. Contact: Doug Shindler Email: Doug@uscoffee.com Phone: 800-776-2866

See ad on page 29

COMPLIANCE & INVENTORY SOLUTIONS Dealertrack Technologies - www.dealertrack.com Compliance, Inventory Solutions, Digital Marketing. Contact: Ernest Lattimer Email: ernest.lattimer@coxautoinc.com Phone: 516-547-2242

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See ad on Preferred Vendors tab

CREDIT CARDS Xenex - www.goxenex.com Credit and debit card processing. Contact: Michael Sclafani Email: DOCUMENT SCANNING AutoTrieve - www.Autotrieve.com Document Scanning. Contact: Michael Dachille Email: michaeld@mgcimaging.com Phone: 201-820-7419 Phone: 888-918-4409

msclafani@xenexpayments.com

See ad on page 61

PREFERRED VENDORS 2021 MEMBERSHIP DIRECTORY & SERVICES GUIDE

EMPLOYEE DISCOUNTS/SHOPPING Working Advantage - www.workingadvantage.com/gnyada Phone: 800-565-3712 EXPRESS SHIPPING, NEXT DAY, 2ND DAY, GROUND AND INTERNATIONAL SHIPPING UPS - www.1800members.com/gnyada

Ship and Save with UPS. Phone: 800-636-2377

EV CHARGER INSTALLATION / FACILITY MANAGEMENT JouleSmart - www.joulesmart.com Contact: Maria Fields Email: mfields@joulesmart.com Phone: 914-464-4016

See ad on Education & Training tab

GENERAL AND CUSTOMIZED SALES AND SERVICE DEPARTMENT FORMS, PPE

Reynolds & Reynolds - www.reyrey.com Automotive forms and information systems. Contact: Austin Ziskie Email: austin_ziskie@reyrey.com Phone: 802-505-0016

Be the Boss. Demand Reynolds.

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See ad on page 65

LIFT INSPECTION & SERVICE LIFTNOW - www.liftnow.com Lift Purchase, Maintenance, Service, Inspections Contact: Paul Stern Email: pjstern@liftnow.com Phone: 1-800-LIFTNOW

PREFERRED VENDORS 2021 MEMBERSHIP DIRECTORY & SERVICES GUIDE

OFFICE SUPPLIES, PPE Quill Corporation - www.quill.com Office supplies, furniture, technology. Contact: Samra Cejvan Email: samra.cejvan@quill.com Phone: 847-876-4266

PROMOTIONAL ITEMS, PPE Kenro Industries - www.kenroindustries.com Pens, awards and promotional items. Contact: Elizabeth Lopes Email: llopes@kenroindustries.com Phone: 516-741-0011 UNIFORMS / FIRE AND SAFETY / FIRST AID Cintas - www.cintas.com Uniforms / fire and safety / first aid Contact: Courtney Craig Email: CraigC@cintas.com Phone: 847-903-8104 Contact: Dominic Zanfardino Email: zanfardinod@cintas.com Phone: 631-617-8368 COMPLIANCE Verant Identification Systems - www.verantid.com Red Flags, OFAC Contact: Jeff Black Email: jblack@verantid.com Phone: 585-214-2451

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EDUCATION & TRAINING

2021

2021 MEMBERSHIP DIRECTORY & SERVICES GUIDE EDUCATION & TRAINING

COMMITMENT TO EDUCATION

Education & Training The Greater New York Automobile Dealers Association is dedicated to educating, supporting, and inspiring people to pursue the mosaic of employment opportunities and high earnings potential offered at franchised new car dealerships. Our programs play a critical role in preparing dealership professionals for the competitive challenges of today’s automotive retail industry. GNYADA’s programs enable employees across all departments to make vital contributions to the success of their dealership.

All seminars are taught by industry leaders who combine their dealership experience with the latest techniques in their field. Classroom instruction combines lectures and demonstrations with comprehensive hands-on exercises. Our team of instructors trains automotive professionals to improve operations, become more profitable, and help realize job potential by providing training in areas such as: • Sales • Service

• F&I • BDC • Office Administration • Digital Retailing • Management • Compliance

In order to accommodate the schedules of dealership employees and maximize classroom utilization, we typically offer courses mid-week; Tuesday-Thursday in the middle weeks of the month. Programs typically take between 3 - 6 hours to complete, with member discounted registration fees ranging from $85.00 to $149.00.

To view a complete line of offerings visit www.gnyada.com/education.

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Center for Automotive Education & Training

MODERN DYNAMIC PROFESSIONAL

The Center for Automotive Education & Training is a premier conference space for all your corporate affairs. From seminars to board meetings to product launches, we specialize in the finest professional events. Our impressive meeting space includes a gorgeous 5,000 sq. ft. atrium, which boasts a soaring 42 ft. high ceiling, amazing natural light, and sleek-modern finishes; a 40 seat, fully equipped, boardroom; various sized, flexible classrooms; breakout rooms; and fully equipped automotive service training bays. With competitive rental rates, full service catering, and complimentary parking, The Center is the perfect place to hold your next corporate event. FOR MORE INFORMATION AND TO SCHEDULE A TOUR CALL 718.640.2007 15-30 Petracca Place, Whitestone, NY 11357 / www.autoedcenter.com

The Center for Automotive Education & Training is owned and operated by the Greater New York Automobile Dealers Association