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NEW GNYADA F & I MANAGEMENT ACADEMY Guarantee your F&I office is driving profits to its highest potential.

GNYADA SALES ACADEMY Winning strategies for every phase of the selling process.

Tuesday, June 20, 2023 & Wednesday, June 21, 2023

DATE

TIME 10:00am - 4:00pm EACH DAY INSTRUCTOR Ken Carlson, Director of Training Brown & Brown Dealer Services

Thursday, June 8, 2023

DATE

TIME 10:00am - 4:00pm INSTRUCTOR Ken Carlson, Director of Training Brown & Brown Dealer Services

MEMBER FEE $199.00 NON-MEMBER $350.00

MEMBER FEE $175.00 NON-MEMBER $300.00

A goldmine of surefire techniques to help you win more deals. This intensive intro to automotive selling is the starting point for all salespeople. The highly interactive two-day Sales Academy equips participants with the tools and techniques to achieve success in automotive sales. n Skills in appointment setting and prospecting n How to engage customers and qualify their needs n What to do during walk-a-rounds and test rides n How to create a memorable customer experience n Techniques for working around negative feedback n How to negotiate agreements and close deals Salespeople will learn:

Learn to maximize F&I revenue while increasing customer satisfaction. This informative one-day course is designed for F&I Managers who are looking to grow their sales skills (selling intangibles) to maximize Profit per Vehicle and Product Penetration in a customer centric environment. Understand why we have customer resistance and how to reduce that resistance. Attendees will also learn how to utilize the Factory Warranty disclosure to create a need for products, logically present a menu, gain commitment, handle questions and objections. n How to grow F&I profits & increase Sales opportunities n How to overcome all customer objections n How to manage the F&I department effectively n Utilizations of Factory Warranty Disclosure Attendees will learn:

WHAT PEOPLE ARE SAYING:

Great presentation from the instructor. The class was very

informative and showed real-life skills.

ISMAEL HUNTINGTON HONDA

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C E N T E R F O R A U T O M O T I V E E D U C A T I O N & T R A I N I N G

W H I T E S T O N E , Q U E E N S / G N Y A D A . C O M / E D U C A T I O N