Workshops & Seminars for Automobile Dealerships

September 2022

GNYADA SALES ACADEMY Winning strategies for every phase of the selling process

BDC & SALES BOOT CAMP Setting appointments that show

Wednesday, September 14, 2022

DATE

Tuesday, September 20 & Wednesday, September 21, 2022

TIME 10:00am - 4:00pm INSTRUCTOR Mark Rodriguez, Auto Client Care, Inc.

DATES

TIME 10:00am - 4:00pm EACH DAY INSTRUCTOR Ken Carlson, F & I Resources

MEMBER FEE $175.00 NON - MEMBER $300.00

MEMBER FEE $199.00 NON - MEMBER $350.00

Powerful and effective techniques for BDC communica- tion skills. Discover proven strategies to make the most of every phone call. Learn how to set solid appointments, effec- tive objection handling, and more. Included are partici- pant workbooks, tailored role-plays, and real-time phone coaching. Attendees will learn how to: n Distinguish words and phrases that can be used to demonstrate interest and support n Select the right language to convey your message n Avoid using negative terminology and replace with positive phrases n Identify key words to work into speech to build rapport n Keep a call on track and arrive at a positive outcome

A goldmine of sure fi re techniques to help you win more deals. This intensive intro to automotive selling is the starting point for all salespeople. The highly interactive two-day Sales Academy equips participants with the tools and techniques to achieve success in automotive sales. Salespeople will learn: n Skills in appointment setting and prospecting n How to engage customers and qualify their needs n What to do during walk-a-rounds and test rides n Techniques for working around negative feedback n How to negotiate agreements and close deals WHAT PEOPLE ARE SAYING: GNYADA SALES ACADEMY Negotiation skills was most helpful. Instructor was very passionate and had good energy. – Tiago Mercedes - Benz of Smithtown

Register online: www.gnyada.com/education or call 718.746.5900 today!

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