2015 GNYADA MEMBERSHIP DIRECTORY

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2015

membership directory

GNYADA.COM

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Member of Auto Team America

CHAIRMAN FROM THE

Dear Member: I’m proud to present you with your copy of the 2015 GNYADA Membership Directory. This is our most comprehensive Directory yet and I’m sure you will find it helpful. The size and scope of its contents confirms the incredible complex nature of running a new car dealership and also how reassuring it is for all of us to have a resource like GNYADA to help. Whether you’re looking for help from one of our vendors or you need legal or tax assistance, the following pages will provide you and your employees with useful information throughout the year. GNYADA’s experienced staff understands the N.Y. metro market and promotes good business practices on many fronts. From lobbying for beneficial legislation that helps level the playing field for dealers to fighting legislation that hurts our businesses, GNYADA’s Government Relations division affects positive change. The changes to the Franchise Bill reflect these efforts and are just one example of how the Association takes on our major issues. The Association provides a plethora of useful services that include; helpingwith the bottom-line (Warranty Parts Program), assisting with labor disputes (Employee Relations Plan), answering general questions (Dealer Services), supplying registration and titling work (DMV-DIRECT), Surety Bonds (Membership Services), providing healthcare and pension coverage (GNYADA Insurance Brokerage) and providing continual training at the industry’s highest level (Center for Automotive Education & Training). No matter your needs, GNYADA has you covered. So pick up the phone or send us an email, and we’ll be glad to assist! Best wishes,

Bob Vail, Chairman Greater New York Automobile Dealers Association

MEMBERSHIP DIRECTORY

Hot Topics Continued Compliance Check List . . . . . . . . . . . . . . 67-68 Cash Reporting . . . . . . . . . . . . . . . . . . . . 69 Form 8300 Letters . . . . . . . . . . . . . . . . . . 70 IRS Form 8300 . . . . . . . . . . . . . . . . . . . . 71 OFAC List . . . . . . . . . . . . . . . . . . . . . . . . 72 Lift Violations . . . . . . . . . . . . . . . . . . . . . 74 OSHA Violations . . . . . . . . . . . . . . . . . 75-76 Penalties for Violations . . . . . . . . . . . . . 77-79 Fair Credit Compliance . . . . . . . . . . . . . . . . 80 Dealer Plate Issues . . . . . . . . . . . . . . . . 81-82 Record Retention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83-86 Regulatory Maze . . . . . . . . . . . . . . . . . 87-88 Shop Supplies / Waste Disposal . . . . . . . . 89-90 Required Signage . . . . . . . . . . . . . . . . 91-95 Millennials . . . . . . . . . . . . . . . . . . . . . . 96 Lien Releases . . . . . . . . . . . . . . . . . . . . . 98 Auto Advertising Crack Down . . . . . . . . . . . 99 Important Laws & Regulations . . . . . . . 100-116 Texting Customers . . . . . . . . . . . . . . . . . 118 Dealership Data Protection . . . . . . . . . 119-137 Prior Use Certification . . . . . . . . . . . . . . . 138 Refund Sign . . . . . . . . . . . . . . . . . . . . . 139 Annual Wage Notice . . . . . . . . . . . . . . . . 140 NYC Paid Sick Leave . . . . . . . . . . . . . . . . . 141 Buyers Guides . . . . . . . . . . . . . . . . . . . . 142 DEALER LISTINGS (ALPHA ORDER) Dealers . . . . . . . . . . . . . . . . . . . . . 144-175 DEALER LISTINGS - COUNTY/MAKE Dealers by County/Make . . . . . . . . . . . 176-203 ALLIED MEMBERS Allied Members Alpha . . . . . . . . . . . . 204-211 Allied Members by Service . . . . . . . . . 212-216 IMPORTANT NUMBERS Useful Numbers . . . . . . . . . . . . . . . . 218-220

ABOUT GNYADA Officers 2014 - 2015 . . . . . . . . . . . . . . . . . . 1 Directors 2014 - 2015 . . . . . . . . . . . . . . . . . 2 Committees . . . . . . . . . . . . . . . . . . . . . 3-4 GNYADA Staff . . . . . . . . . . . . . . . . . . . . 6-8 GNYADA . . . . . . . . . . . . . . . . . . . . . . . 9-10 Key Events & Activities . . . . . . . . . . . . . 11-13 SERVICES FOR DEALERS Dealer Services . . . . . . . . . . . . . . . . . . . . 14 Licensing & Surety Bonds . . . . . . . . . . . . . 15 Warranty Parts Program . . . . . . . . . . . . . . 15 DMV-Direct/Gov’t Relations . . . . . . . . . . . . 16 Insurance Brokerage . . . . . . . . . . . . . . 18-20 GNYADA Job Bank . . . . . . . . . . . . . . . . . . 22 Education & Training . . . . . . . . . . . . . . . . 22 PREFERRED VENDORS Dealer Discount Club (DDC) . . . . . . . . . . 24-27 EDUCATION & TRAINING Education & Training . . . . . . . . . . . . . . . . 30 Scholarships . . . . . . . . . . . . . . . . . . . . . 31 Automotive Youth Education Systems . . . . . . . 32 HOT TOPICS NADA New Compliance Guide . . . . . . . . . . . 36 Advertising Guidelines . . . . . . . . . . . . . 37-45 Advertising Vehicles and Credit Terms . . . . 46-48 Pre-Printed Fee . . . . . . . . . . . . . . . . . . . . 49 Export Sales Tax . . . . . . . . . . . . . . . . . . . 50 Disclosure/Requirements . . . . . . . . . . . . . . 51 Warranty Parts . . . . . . . . . . . . . . . . . . . . 52 Year End Tax Reminders . . . . . . . . . . . . . 54-57 Commission Agreements . . . . . . . . . . . . . . 58 Sales and Used Tax Issues . . . . . . . . . . . . 59-60 Cooling Off Period . . . . . . . . . . . . . . . . . . 62 Employee Handbook . . . . . . . . . . . . . . . . 64 Power of Attorney Form . . . . . . . . . . . . . . . 65 Pick-Up TruckWeight Limit . . . . . . . . . . . . . 66

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OFFICERS 2014-2015

ABOUT GNYADA 2015 GNYADA Membership Directory 1

Chairman of the Board ROBERT VAIL

Vice Chairman ROBERT PENN

Vice Chairman JOHN LASORSA

Vice Chairman NICK TOOMEY

Secretary JANE MILLMAN

Treasurer LEE CERTILMAN

President MARK SCHIENBERG

Immediate Past Chairman NEALE KUPERMAN

ABOUT GNYADA 2015 GNYADA Membership Directory

DIRECTORS 2014-2015

JIMMY BERG Sunrise Toyota Scion

LOUIS G. GIORDANO Croton Dodge Chrysler Jeep

ROBERT D. PENN Penn Toyota Ltd.

GARY BROWN Brown’s Jeep Chrysler Dodge

DAVID KARP Karp Buick Volvo Kia

BRETT SASLOW Smithaven Chrysler Jeep Dodge

DINA BURNS Lexus of Smithtown

ROBERT KNAPP Scarsdale Ford

GARY SCHIMMERLING Babylon Honda

STEVE CANNATA Smithtown Toyota

MARYANN KOLB Bill Kolb, Jr. Subaru, Inc.

MELANIE SPARE-OSWALT Sayville Ford

LEE CERTILMAN Nardy Honda

NEALE KUPERMAN Rockland Toyota

NICK TOOMEY Rallye BMW

SUZANNE COCHRANE Helms Bros, Inc.

MARK LACHER Koeppel Nissan

ROBERT VAIL Vail Buick GMC

PAUL CONTE Paul Conte Cadillac

JOHN LASORSA LaSorsa Buick Chev.

JACK WEIDINGER North Bay Cadillac

TOM COUGHLIN Mount Kisco Volvo

MICHAEL LEVITAN Land Rover Glen Cove

ROBERT DEGREGORIS Gregoris Motors

TONY MAZZA Lexus of Mt. Kisco

IRWIN GARSTEN Apple Honda

JANE MILLMAN Riverhead Dodge

LEON GELLER Beck Chevrolet Co., Inc.

LARRY ORLANDO Tower Ford

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COMMITTEES 2014 - 2015

Executive Committee (2014-2015) Robert Vail - Chairman John LaSorsa - Vice Chair Robert D. Penn - Vice Chair Nick Toomey - Vice Chair Jane Millman - Secretary Lee Certilman - Treasurer Neale Kuperman - Immediate Past Chairman Activities Committee Gary Schimmerling - Chairperson

Education Committee Nick Toomey - Chairperson Lee Certilman Suzanne Cochrane John Donaldson

ABOUT GNYADA 2015 GNYADA Membership Directory 3 Jimmy Berg Gary Brown Louis Giordano David Karp Michael Levitan Tony Mazza Brian Miller Christopher Penn Harold Reese Brett Saslow

Irwin Garsten Robert Knapp John LaSorsa Gary Schimmerling Employee Relations Plan Committee Lee Certilman - Chairperson Dina Burns

Suzanne Cochrane Robert DeGregoris David Karp Maryann Kolb

Mark Lacher Jane Millman

Finance Committee Robert Vail - Chairperson

Auto Show Committee John LaSorsa - Chairperson Gary Brown Lee Certilman Louis G. Giordano Maryann Kolb Michael Levitan Tony Mazza Larry Orlando Robert Penn Marvin Suskin Nick Toomey JackWeidinger

Tom Coughlin Irwin Garsten

Leon Geller Brian Miller Larry Orlando Government Relations Committee Brian Miller - Chairperson

Lee Certilman Tom Coughlin Louis Giordano Jonathan Grant Mark Lacher Gary Schimmerling Robert Vail

ABOUT GNYADA 2015 GNYADA Membership Directory

Committees continued

Membership Committee Gary Brown - Chairperson Steve Cannata John Donaldson

Next Gen Ad-HOC Committee Aaron Berg - Chair Evan Kuperman - Co-Chair Daniel Karp Randy Lacher Miles Miller

Irwin Garsten Robert Penn Nominating Committee Neale Kuperman (13/14) – Chairperson Louis G. Giordano – Chair (11/12)

Allison Musante Christopher Penn Wayne Rampone, Jr. Gregory Vail AndrewWeinstock Greater New York Automobile Dealer Services Corporation Officers: Mark Schienberg - President Maryann Kolb - Chair Directors: Robert DeGregoris John LaSorsa Jane Millman Christopher Penn Gary Schimmerling Nick Toomey Center for Automotive Education & Training Officers: Louis G. Giordano - Chairman

Steve Cannata (03) Irwin Garsten (01) Robert Penn

Brian Miller (09/10) Marvin Suskin (04) Political Action Committee (PAC) Gary Schimmerling - Chairperson Jonathan Grant Neale Kuperman Mark Lacher Michael Levitan Brian Miller Public Relations Committee Steve Cannata - Chairperson Louis G. Giordano John LaSorsa Michael Levitan Tony Mazza Melanie Spare-Oswalt

Mark Schienberg - President/CEO Marvin Suskin - Vice Chairman

Lee Certilman - Secretary John LaSorsa - Treasurer

Directors: Suzanne Cochrane Neale Kuperman Gary Schimmerling

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2014-15 HIGHLIGHTS

2015 NY Auto Show

2014 NY Cares Coat Drive

2014 GNYADA Golf Charity

2014 GNYADA Golf Charity

2015 Labor Law Seminar

2015 CPR Donation

ABOUT GNYADA 2015 GNYADA Membership Directory

GNYADA AT YOUR SERVICE

Greater New York Automobile Dealers Association 18-10Whitestone Expressway, Whitestone, NY 11357 T: 718.746.5900 | T: 800.245.4640 | F: 718.746.5557 | www.gnyada.com Executive Office: ext.

e-mail address

Mark Schienberg, President Rose Macleod, Vice President & Director of Operations

229 264

rose@gnyada.com jillian@gnayda.com sonya@gnyada.com

Jilian Loria, Executive Assistant Sonya Marth, Receptionist

0

Legal & Regulatory Affairs/Member Services/Dealer Services Susan Bieber, Vice President-Dealer Services 250

susan@gnyada.com jennifer@gnyada.com

Jennifer Berman, Director of Membership Services

235 228 271

Bill Cordes, Field Service Representative

bill@gnyada.com

Phyllis Aguilar, Dealer Services Aministrative Assistant

phyllisa@gnyada.com

Education Ed Gazzillo, Vice President-Education & Communications

275

ed@gnyada.com

Accounting Mindy R. Kapus-Frank, Accounting Manager

231 243

mindyr@gnyada.com carolg@gnyada.com

Carol Gill, Accounting

Building Services Adriano Corona, Maintenance

New York International Auto Show Alan Liebensohn, Show Director Diane Thompson, Operations Manager Jessica Hodges, Marketing Manager Danielle Ludwig, Marketing Coordinator Erika Tonnesen, Exhibit Coordinator Tatiana Egas, Receptionist/Ticket Coordinator

718.746.5300

257 251 240 267 242 256

alan@autoshowny.com diane@autoshowny.com jessica@autoshowny.com danielle@autoshowny.com erika@autoshowny.com tatiana@autoshowny.com

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ABOUT GNYADA 2015 GNYADA Membership Directory

GNYADA Insurance Brokerage

800.553.0566

Michael Conway, Executive Director

405 401 403

mconway@gnyhwt.com mpeluso@gnyhwt.com lmcclean@gnyhwt.com

MaryLou Peluso-LaForte, Administrative Assistant Linda McClean, Administrative Asst/Bookkeeper

Center for Automotive Education & Training 718.640.2000 15-30 Petracca Place Whitestone, NY 11357

Mark Schienberg, President

2010 2015 2014 2012 2018 2007 2000 2024 2000 2000 2017

Kristine Liggio, Executive Director

kristine@autoedcenter.com diana@autoedcenter.com carole@gnyada.com stephen@gnyada.com jayne@autoedcenter.com linda@autoedcenter.com

Diana Salcedo-Leon, Administrative Assistant

Carole Rogner, Job Bank/Seminars

Stephen Mercaldo, AYES

Jayne Ruconich, Sales & Event Manager Linda Dagustino, Receptionist Robert Farrell, Facilities Manager

Eddie Sukhu, Maintenance Peter Crobak, Maintenance

Ed Gazzillo, Director of Education & Training

ed@gnyada.com

– Registration & Title Services 718.747.0400

Jean Marie Rugg, General Manager

244 245 308

jeanmarie@gnyada.com

Raj Budhu, Manager

raj@gnyada.com jessie@gnyada.com

Jessie Lam, Bookkeeping

Websites Greater New York Automobile Dealers Association Center for Automotive Education & Training

www.gnyada.com

www.autoedcenter.com www.autoshowny.com www.nationalautotech.com

New York International Auto Show

National Automotive Technology Competition

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AUTO DEALERS: BUILDING A BETTER FUTURE

Automobile dealerships are the economic engines of the local communities inwhich they reside.The entrepreneurs who run themare job creators, investors in the community, and generous charitable contributors to local hospitals, fire departments and little leagues, among others. The Greater New York Automobile Dealers Association is dedicated to defending and supporting this important and dynamic group of community-based businesses. GNYADA’s mission is to encourage, promote and support excellence in business practices, ethics, standards and services by franchised new car dealers for the benefit of both the automobile retail industry and their customers; to encourage, promote and support the passage of positive legislation and the creation of a cooperative regulatory atmosphere at all levels of government. The Association is dedicated to providing education and training to the retail automotive industry workforce, and assisting in the marketing, sales and service of automobiles in the greater New York area.

ABOUT GNYADA 2015 GNYADA Membership Directory 9

Information is Key GNYADA works to keep its dealer members on top of important, ever-changing issues, trends and legislation within the franchise new car marketplace. In addition to influencing legislation, the Association continues to provide dealers with compliance solutions, newsletters, seminars, and invitations to association events, access to members-only offers, as well as many other benefits that support the needs of our members and the communities they serve. One-Stop-Shop Assistance GNYADA’s Dealer Hotline provides dealers with fast answers to tax laws, employment issues, or other dealer matters. Field Service Representatives will visit member dealerships at least twice a year. During visits, members stock up complimentary compliance signs and posters, DMV forms, useful items. GNYADA’s field representative will also perform walk-through of the dealership, informing dealers of potential

Toreadthesestoriesandgetthe latestnewsonline,visittheGNYADAwebsiteatwww.gnyada.com

ForDealer Principals /GeneralManagers / SalesManagers The Newsletter APublicationofGreaterNewYorkAutomobileDealersAssociation

APRIL 2015 Volume 25, Issue 3

NYIAS PREPARESFOR BIG SHOW MajorDebutsLinedUp forPressPreview 1

HIGHLIGHTS

Reveals ofmore than 60 new vehicles including the all-newChevroletMalibu.

ABC-TV InvestigatesSelling DefectiveVehicles page2 GNYADA’sWarrantyParts Program page3 FTCHitsDealers page6 IndependentContractor orEmployee page8 AprilSeminars page12 TheNewsletter ispublishedby GNYADA,anot-for-profit organization representing franchisedautomobiledealers intheNewYorkmetroarea. 18-10WhitestoneExpressway Whitestone,NewYork11357

tells us that the industry, themedia, and consumers are excited to get out there and seewhat's coming.After 115 years, the NewYorkAutoShow is still the perfect place for current and future buyers to experience, compare, and contrast every make andmodel available, under one roof, in an entertaining, fun, and relaxed envi- ronment,” he continued. World-Class IndustryEvents Key industry events such as the NADA/J.D.Power/NYIASAutomotive Forum featuring legendary investor, WarrenBuffet, as keynote;WorldCar Awards, andNielsenAdvertisingAwards programs attract automobile executives andmembers of themedia from every cor- ner of the globe.And ourWorldTraffic SafetySymposiumwelcomes law enforce- ment and traffic safety experts to discuss the issues impacting road safety.NHTSA AdministratorMarkRosekindwill be the keynote speaker.

With just a few days before the 2015New York InternationalAutoShow opens its doors, automakers are planning the largest ever lineup of new vehicle debuts in the Show’s 115-year history towow the press and public. In addition to the excitement of the car and truck intros, theShow is hosting awide range of important industry events attracting automobile executives andmembers of themedia from around theworld. MajorVehicleLaunches This year, theShowwill hostmore than 60 new vehicle unveilings to theworld’s media during our press preview days. “We’re seeing tremendousmomentum that suggests this spring’sShow is going to be huge,” saidShowChairman JohnLaSorsa. “These indicators combinedwith incredi- ble investments by theOEMs in impres- sive new displays and strong auto sales

DealerHotline 718.746.5900

(continued on page 2)

www.gnyada.com

TheNewsletter •April2015 1

GNYADA’s

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and other a complete EPA, OSHA,

and OSHA and Privacy Act violations.

ABOUT GNYADA 2015 GNYADA Membership Directory

Advocating On Dealers Behalf GNYADA works to protect and promote franchised auto dealerships’ interests before local, state, and federal legislators. The Association monitors hundreds of bills each year, conducts dozens of meetings with state and local legislators, and promotes issues that affect the automotive retail industry, including matters such as auto insurance, tax, recalls, advertising regulations and brokers issues.

Keeping Dealers In Compliance New car dealers are not just responsible for facilitating the complex transactions of vehicle sales to the public, but also for complying with numerous federal and state regulations on a daily basis. To assist dealers with this ongoing challenge, GNYADA provides its members with comprehensive educational programs and practical reference guides covering key state and federal regulatory issues.

We’re Here To Stay For more than 105 years, the Greater New York Automobile Dealers Association has been an important resource for franchised dealers throughout the metropolitan New York area.

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KEY EVENTS AND ACTIVITIES

ABOUT GNYADA 2015 GNYADA Membership Directory 11

New York International Auto Show: Iconic NYC Event Celebrates 115 Years Since 1900, the New York International Auto Show has been wowing the car-loving public with the auto industry’s latest innovation, technology and excitement. Fast-forward 115 years, and the Show has become one of the premiere automotiveeventsintheworldattractinghigh-levelexecutives, major vehicle debuts, and a wide range of important industry events each year. In 2015, the Automotive Forum, World Car Awards, Nielsen’s TV Advertising Awards, Dealer Preview and the Gala Preview charity event closed out press days, ushering in another successful year for North America’s largest-attended auto show and New York City’s largest ticketed event.

The record-breaking 2015 Show saw the highest-ever consumer attendance with more than one million visitors experiencing the thrill of the Show. The exit survey indicates that fifty percent of attendees plan to lease or purchase a new vehicle within 12 months!

Right: GM’s Dan Ammann delivers the Opening Press Breakfast keynote and kicks off Press Days.

Photos: DominickTotino

ABOUT GNYADA 2015 GNYADA Membership Directory

Renault-Nissan CEO Carlos Ghosn unveils all-new Nissan Maxima

Ford Motor Co. CEO Mark Fields prepares to launch Lincoln Continental Concept

TheWorld Car Awards hosted at NYIAS is the #1 automotive awards program in the world.

The NYIAS/NADA/J.D. Power Automotive Forum held on Tuesday, March 31 featured legendary investor Warren Buffet as the event’s keynote.

Photos: DominickTotino

The head of the National Highway Traffic Safety Administration, Administrator Mark R. Rosekind, Ph.D headlined this year’s World Traffic Safety Symposium and challenged automakers and dealers to“take a proactive safety approach.

Nothing creates a larger buzz about new cars and trucks in the metro area and beyond each year better than the New York International Automobile Show.

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An Event to Benefit Individuals Pursuing AUTOMOTIVE EDUCATION

ABOUT GNYADA 2015 GNYADA Membership Directory 13

GNYADA’s Annual Charity Golf Outing Every year, more than 700 dealers, allied members and their guests participate in GNYADA’s Charity Golf Outing to raise money to provide scholarships for students interested in entering the retail automotive industry. Last year, this generous group of individuals helped raise over $100,000 and four veterans who were re-training to begin careers in the auto industry were presented with scholarship checks to help them achieve their goals. The must-attend event took place at the prestigious OldWestbury Golf & Country Club on Long Island.

Photos: DominickTotino

SERVICES FOR DEALERS

SERVICES FOR DEALERS 2015 GNYADA Membership Directory

DEALER SERVICES

GNYADA receives inquiries from dealers seeking assistance on a wide variety of topics. Callers seek information ranging from ”Is my dealership required to disclose the prior use of a vehicle?,” “Can my customer export this car to a foreign country?,”to “Are e-cigarettes permitted in the dealership?” The Association’s team responds with assistance on everything from Red Flags Rule compliance and DMV regulations to calls for help with hundreds of other topics. Most often, we can resolve our members’ issues immediately. However, if the problem is more complex, Association staff conducts research in-house or reaches out to experts or the appropriate regulatory agencies.

Field Services GNYADA offers a Field Services team to keep dealers aware of current and pending issues. GNYADA field representatives with more than 30 years of experience working in metro-area dealerships, assists dealers daily, keeping them updated with the information they need to run their businesses. This personal contact helps ensure our programs are relevant to dealers and their employees. During the visits, members stock up on complimentary labor, service and shop posters. DMV forms, seminar

registration materials, and other useful items are available from our representatives. At the same time, a field representative may complete a walk-through of the dealership, inspecting each area for potential EPA, OSHA, and Privacy Act violations as well as proper signage.

Dealership Compliance Dealers are faced with a myriad of state and federal laws regulating their dealerships. For example, just keeping proper records can be complicated. GNYADA offers dealers compliance solutions through educational seminars, webinars andworkshops in addition to providing other hands-on reference compliance materials. Throughout the year, GNYADA gathers industry specialists to hold educationalseminarstoassistmemberswithcomplianceofcomplicated regulations affecting every aspect of dealership operations. Special seminars cover some of these topics; sales tax rules, privacy, identity theft, OSHA’s Hazard Communication, franchise law and workshops on “hot topics.” GNYADA hosts special regional programs for our northern and east end dealers.

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Dealer Facility Licensing GNYADA also assists dealers through the arduous licensing/amendment process. Operating franchised dealerships in NewYork requires dealers to follownumerous DMV, tax and other rules and requirements. Additional documents are required for operating in New York City limits. Completing the application correctly and attaching the proper documentation and fees is mandatory; GNYADA’s experience and contacts help us guide both first-time New York dealers as well as established dealers through the system. Lowest Rates in New York State The Association assists dealers with out-of-state bonds, DCA bonds, Utility bonds, Games of Chance Bonds, ARISA Bonds and others. New York State Department of Motor Vehicles Law Section 415 requires new car dealers to have a $50,000 surety bond to secure or maintain their facility licenses. Since the program began, we have secured over 1,000 bonds for dealerships. GNYADA secures bonds for dealers through the “A” rated Selective Insurance at very reasonable rates. New car dealer bonds cost $300 and are valid for two years. GNYADA members can also purchase $25,000 used car bonds for their additional used car stores at $219. These are also valid for two years. Our bonds feature: • Simple application • No financial statements • 24 hour turnaround available • Amendments to name and address at no additional charge • No credit bureau checks for you OR your spouse • Flat rate pricing • Automatic renewal

SERVICES FOR DEALERS 2015 GNYADA Membership Directory 15 Surety Bonds

Warranty Parts Reimbursement Program The New York Dealer Franchise Law, effective January 1, 2009, includes amethod for dealers to claimretail mark-up for parts used for warranty repairs. The 2014 amendments to the Franchise Law further allow dealers to improve their bottom line through the exclusion of maintenance items from the calculation. GNYADA has a program to assist dealers prepare and submit compliant requests for increased reimbursement. Each manufacturer has different requirements and through GNYADA’s experience each submission is tailored to the specific brand. This program continues to be very successful in obtaining increased payments for warranty work to members.

SERVICES FOR DEALERS 2015 GNYADA Membership Directory

Government Relations - Advocacy for Franchised New Car Dealers GNYADA’s experienced staff understands that compliance with the laws and regulations for operating new car dealerships in the NewYork metropolitan area is challenging. The Association seeks relationships with lawmakers and government agencies to help shape the marketplace for members. GNYADA’s Government Relations staff monitors, creates and fights against detrimental legislation impacting dealership operations. Recent successes include passage of legislation that streamlines the lien release process, and blockage of several bills that could have negatively impacted dealers. GNYADA lobbied against a bill that would impose new costs for equipment and labor to inspect window tinting on vehicles.The Association is always vigilant regarding legislation that could be harmful to dealers (such as three-day cooling off proposals, unnecessary business regulations, and unfair tax burdens.) The Association has a long history of providing a voice for dealers in Albany. Our staff works closely with franchise law consultants and an Albany lobbying firm to effectively advocate for dealer reforms and prevent harmful legislation from being enacted.

Registration Services and Title Services The knowledgeable and experienced staff of DMV-DIRECT assists with in-state and out-of-state title and registration needs by processing motor vehicle transactions at minimal cost, trouble-shooting problems, and responding to DMV related questions. DMV-Direct is the largest private sector DMV partner and processes DMV work for more than 275 dealers while maintaining the lowest the error rate in New York. DMV-Direct expedites motor vehicle paperwork and helps dealers in the shortest time possible. 20th Anniversary

DMV-DIRECT Services for Dealers

Lowest Rates in New York

• Registrations – Permanent Documents Issued • Duplicate Titles – Three to five days • Out-of-State – Registration & Title Processing in 42 States • Expedited On-line Registration Process • Connecticut – Plates issued on site • Dial-In Inquiry – for Information Verification • In-Transit Issued • In-Transit Processing • Process transactions online, in real time

• Duplicate Registrations • Registration Renewals • Title Only Transactions • Plate Surrenders

• Dealer Plate Renewals • Rental Plate Renewals • Processing of Repossessed Vehicles • MV-82 and Transmittal Forms Supplied • Boat Registrations • Motorcycle Registrations

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SERVICES FOR DEALERS 2015 GNYADA Membership Directory

GNYADA and DMV-DIRECT Offer “In-House Reviews” Do you worry about motor vehicle audits? Wonder if your police books, plate logs or motor vehicle paperwork will survive a DMV Audit?

GNYADA’s DMV-DIRECT will conduct an “in-house” review at your dealership and help put those worries to rest. The review consists of the following: • DMV-DIRECT will review all dealership transmittals for a period of 12 months. • DMV-DIRECT will review randomly selected transactions where a license plate was issued (plate log, transmittal, police book, deal jacket). • DMV-DIRECTwill reviewall security precautions currently in place at the dealership andmake recommendations for improvements, if necessary. • DMV-DIRECT will conduct a review of dealership police books to ensure compliance with Department of Motor Vehicles requirements. Upon completion of the DMV-DIRECT review, a written report detailing findings will be provided to the dealer. The written report will also include recommendations and procedures for the dealership to implement to maintain compliance with the Department of Motor Vehicles rules and regulations. For more information on “In-House” reviews, contact the DMV-DIRECT at 718.747.0400.

Insurance Brokerage GNYADA has cared for the health and welfare of its members since 1949. In 2005, we expanded our programs as well as our reach, by opening the GNYADA Insurance Brokerage. The GNYADA Insurance Brokerage offers quality products at affordable rates to GNYADA dealers and allied members. Whether you want coverage for two employees or your entire business, we can provide specialized insurance products and services. Our team of experts understands what’s important to you: affordable, quality products for both small and large business. We represent the carriers that do business in NYS and can find the right one to meet your needs and goals. The products and services that are offered through the Brokerage are:

Workers’ Compensation – we have partnered with Magna Carta Insurance Companies to offer a fully insured, individually underwritten, and a dividend paying policy. There are no fees, no-long term commitments, and no penalties. Dealers are saving thousands of dollars and so can you. Medical Insurance –wewill workwith you to select the plan that bestmeets the needs of your employees and the goals of your company. If it is an HMO, EPO, POS, PPO or CDHP or a combination of two or more it will be presented. You make an informed decision based on the proper information being presented. It doesn’t have to be complicated or confusing. Dental Insurance – plans can offer coverage in-network only or can be combined to offer out of network coverage to accommodate your employees. Going for check-ups at least twice a year can help prevent more expenses procedures later. Most dental plans preventive procedures are covered at a 100%.

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SERVICES FOR DEALERS 2015 GNYADA Membership Directory

Vision Plans – relatively inexpensive benefit. It is however, a very important one. Studies have shown that most errors/mistakes are made by employees who should be wearing glasses but don’t since they are not covered by a vision plan at work. Life Insurance – most group Life Insurance plans will offer a guaranteed issue amount even if an employee has a medical condition. It is one of the best ways to obtain Life Insurance at a cost that is less expensive than an individual policy. Chose from Term, Universal or Whole Life Products. DBL – mandatory NYS Disability offers coverage up to 26 weeks with a maximum weekly payment of $170 which is taxable. Many employers look to enhance this benefit with a short term disability benefit and some opt to add a long term disability plan to maximize coverage. Voluntary Benefits – these plans are individual but are offered through a group plan. They are normally paid 100% by the employee. Most can be on a pre-tax basis. They are: • Specific Disease – this is coverage for cancer which helps pay for both medical and non-medical expenses. • Short Term Disability – assists you paying for your expenses while you are unable to work. • Accident - benefits are received depending on the type of accident incurred. • Hospital Confinement – can help protect you against out of pocket expenses, such as, deductibles and copays, which are associated with a hospital stay. • Life Insurance – Term or Universal. Term is the least expensive type of Life Insurance while Universal is more costly but builds up cash value. You decide which one meets your needs. Long Term Care – provides assistance when an individual can no longer perform the activities of daily living. Benefits can be received as an inpatient or at home. Pet Insurance – as much as you try to keep your pets safe and healthy, accidents and illnesses can still happen. This coverage will help you afford the care your pet needs. As a member of GNYADA you are entitled to a group discount of 10% and received an additional 10% if you cover multiple pets. Flexible Spending Accounts – allows employees to set aside a percentage of their pay on a pre-tax basis for eligible medical expenses ($2,550/yr.), dependent care ($5,000/yr.), parking ($250/mo.), and transit ($130/mo.). Senior Services –we can address the health insurance needs of your senior employees before and after they turn 65. There are benefits to both employees and employers.

Cobra – we administer this benefit for medical, dental and vision plans.

GNYADA’S team of experts will walk you thru the process and show you how to choose the plan that works the best for your business and situation. We can help you meet your needs and obtain your goals. Contact Michael W. Conway, Executive Director, at 718-746-8100 Ext. 405 or mconway@gnyada.com.

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SERVICES FOR DEALERS 2015 GNYADA Membership Directory

Helping Dealers Find New Talent Need qualified individuals to work at your dealership? GNYADA’s Job Bank Employment Service is a recruitment and placement service that assists talented and motivated individuals to the automotive industry. The Job Bank maintains a list of candidates for dealership positions, along with their desired work locations. Dealers search the Job Bank when seeking to fill open positions or when the dealer has a vacant position to post. The Association participates in career fairs and forums throughout the twelve downstate counties to encourage young people, veterans, and career-changers to consider bringing their skills to the automotive industry.

Education And Training Programs The Association has been offering cost effective quality training programs to members for more than 30 years. In order to expand the work we do on behalf of our members, the Association opened the Center for Automotive Education & Training inWhitestone, Queens in 2005. Classes are designed to help dealership personnel operate professionally and efficiently. GNYADA’s education programs cover every aspect of the dealership business. We continue to add new seminars and update existing ones to reflect the changes taking place in our industry. Only experienced industry-specific instructors, who combine their dealership knowledge with up-to-date information, teach our classes. Instructors teaching methods include extensive role-playing, most current relevant information, and provide attendees with an action plan to succeed in “real-life experiences”in a dealership.

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PREFERRED

VENDORS

PREFERRED VENDORS 2015 GNYADA Membership Directory

dealers club discount G R E A T E R N E W Y O R K A U T O M O B I L E D E A L E R S A S S O C I A T I O N

PREFERRED VENDORS

Want to reduce overhead, save time, and identify vendors who offer products and services geared toward today’s dealerships? Visit our PreferredVendors. GNYADA’s Dealers Discount Club is the answer! Through this exclusive cooperative buying service for GNYADA Members, we’ve used the

collective buying power of the membership to negotiate outstanding discounts on the things dealers need most. Our Dealers Discount Club vendors offer a wide range of products and services, and are committed to providing you with excellent products and service.

Cleaning and Restroom Supplies Borax Paper Products - www.boraxpaper.com Cleaning and restroom supplies. Paper Towels, tissue, paper bags. Gene Bernstein, firefox3@optonline.net 516.521.7846

Check Guarantee Certegy - www.certegy.com

Check processing, authorization and risk management, electronic check conversion, check collections and check cashing services. Mike Zalansky, mike.zalansky@fisglobal.com 727.227.5044

Coffee Service, Water Coolers U.S. Coffee - www.uscoffee.com Gourmet Coffee andWater Service. Rosann Ruskin, roseann@uscoffee.com 800.776.2866 x 635

Compliance & Inventory Solutions Dealertrack Technologies - www.dealertrack.com Compliance, Inventory Solutions, Digital Marketing. Ernest Lattimer, Ernest.Lattimer@dealertrack.com 516.547.2242 Consumer Credit Bureaus and Pre-Screening ProCredit Express - www.procreditexpress.com Consumer Credit Bureaus and Pre-Screening. Colleen Satragni, csatragni@procreditexpress.com 855.882.8175

See Ad on pg 23

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Credit Cards Xenex - www.goxenex.com Credit and debit card processing. Michael Sclafani, msclafani@goxenex.com 888.918.4409

See ad on Preferred Vendors tab

PREFERRED VENDORS 2015 GNYADA Membership Directory 25

Document Shredding Confidential Shredding - www.shredconfidential.com Shredding Services, Identity Theft Protection. Joe Villani, shredny@aol.com cell: 201.697.7203 office: 866.57.SHRED Employee Discounts/Shopping Working Advantage - www.workingadvantage.com/gnyada 800.565.3712 Energy Procurement – Lower Your Natural Gas & Electric Costs Sprague Operating Resources - www.spragueenergy.com Assistance to select your natural gas and electric provider. Free analysis available. Klaudet Ristovski, kristovski@spragueenergy.com 732.440.0006 Environmental Management AB Environmental - www.abenviro.com Provides professional environmental services using state of the art

See Ad on pg 143

equipment and innovative methods. John Vitale, jvitale@abenviro.com 631.567.6545

Express Shipping, Next Day, 2nd Day, Ground and International Shipping UPS - www.1800members.com/gnyada Ship and Save with UPS. 800.636.2377

PREFERRED VENDORS 2015 GNYADA Membership Directory

General and Customized Sales and Service Department Forms Reynolds & Reynolds - www.reyrey.com Automotive forms and information systems. Jimmy Griffin, James_griffin@reyrey.com 800.635.9515 Graphics, Banners, Billboards, Signage eMerging iMage - www.emergingimage.com Printed graphics and services, advertising and marketing procurement. Michael Formisano, michael.formisano@emergingimage.com 718.424.1110 Light Bulbs, Ballasts, Fixtures, Bulb/Battery Recycling Bulbtronics - www.bulbtronics.com Specializes in standard fluorescent fixtures, decorative lighting, lenses, ballasts, fuses, starters, emergency lighting and exit signs. 800.624.2852

Be the Boss. Demand Reynolds.

See Ad on pg 117

Office Supplies Quill Corporation - www.quill.com Office supplies, furniture, technology. Mimi Boysen, mimi.boysen@quill.com 800.789.7020 Ext 1480

See Ad on pg 28

On-Hold Messaging AMS On Hold Messaging - www.onholdbusiness.com Messaging services. Alan Bass, alanb@onholdbusiness.com 800.584.4653 ext. 317 Pre-Employment Screening /Substance Abuse Testing First Advantage - www.fadv.com Background checks, drug testing. 800.321.4473

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Promotional Items Kenro Industries - www.kenroindustries.com Pens, awards and promotional items. Elizabeth Lopes, llopes@kenroindustries.com 516.741.0011

PREFERRED VENDORS 2015 GNYADA Membership Directory 27

Keychains, License Plate Frames Sutter’s Mill Specialties - www.suttersmill.com

License Plate frames, Key Chains. Rob Hoy, rob@suttersmill.com 800.824.0594

Uniforms Unifirst - www.unifirst.com Uniforms at exceptional pricing. 800.225.3364

Do Not Call / OFAC Compliance / Identity Theft Prevention / Red Flags Compliance VerantID - www.verantid.com Compliance management: Red Flags, OFAC, Do Not Call, Adverse Action, Privacy and Safeguards. Jeff Black, jblack@verantid.com 585.214.2452

EDUCATION &

TRAINING

EDUCATION & TRAINING 2015 GNYADA Membership Directory

COMMITMENT TO EDUCATION

The Greater NewYork Automobile Dealers Association’s commitment to education starts with a simple aspiration to “do more than train dealership employees.” This goal guides our dedication to educate, support, and aspire people to pursue the mosaic of employment opportunity, high earnings potential, and job security offered by franchised new car dealers. Through our Educational Programs, Scholarships, Job Bank Service, Automotive Technology Competitions, and Automotive Youth Education Systems, GNYADA attracts talent at critical career junctures and prepares them for careers in the Automotive Retail Industry.

Educational & Training Programs The Greater New York Automobile Dealers Association’s Education & Training Programs play a critical role in preparing dealership professionals for the competitive challenges of the automotive retail industry. GNYADA’s programs train new and seasoned professionals to improve the operations and profitability results within each department of the dealership. GNYADA’s Education and Training Department structures its program offerings to provide dealership employees with a practical, career- oriented education and position them to make a worthwhile contribution to the success of their dealership.

Classroom instruction combines lectures and demonstrations with comprehensive hands-on exercises in simulated workplace environments. Our team of instructors trains automotive professionals to improve operations, become more profitable, and help realize job potential by providing face-to-face, hands-on training in areas such as: • Sales • Service • F&I • BDC • Office • Digital Retailing • Management • Compliance In order to accommodate the schedules of dealership employees and maximize classroom utilization, we typically offer courses mid-week; Tuesday-Thursday in the middle weeks of the month. Programs typically take between 3 - 6 hours to complete, with registration fees ranging from $85.00 to $149.00. To view a complete line of offerings visit www.gnyada.com/education.

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Scholarships GNYADA offers a number of options when it comes to scholarships in the automotive field of study. All scholarships are intended to provide financial assistance for tuition, fees and books beyond the secondary level at any accredited college, university or technical school. The men and women who serve in the United States military, regardless of branch, deserve the honor, respect and thanks of a grateful nation. While no single act can truly thank these brave men and women who have served our country faithfully, we, as an Association, can at least provide them with greater opportunity here at home.

EDUCATION & TRAINING 2015 GNYADA Membership Directory 31

The Greater New York Automobile Dealers Association proudly awards at least one U.S. Veteran with a scholarship every year. In 2014, GNYADA awarded four outstanding U.S. Veterans with $20,000 in scholarships. Scholarship Applications can be downloaded at www.gnyada.com/education/scholarships .

Job Bank Service GNYADA offers a Job Bank Employment Service to all Association members. The Job Bank is a recruitment and placement service that houses resumes of potential employees looking to pursue a career in the Retail Automotive Industry. GNYADA distributes approximately 1,000 resumes per month to inquiring dealerships. Employers can easily call our staff or browse to the Association’s website to view viable candidates online. To view the Job Bank online visit www.gnyada.com/ careers/job.

Automotive Technology Competitions One of the most pressing needs in the automotive industry is to attract quality young individuals to automotive careers.The GNYADA sponsored, Automotive Technology Competitions has proven to be an excellent opportunity for just that. GNYADA has sponsored the New York Automotive Technology Competition and the National Automotive Technology Competition to educate the next generation of automotive technicians and accelerate the development and demonstration of technologies of interest to the franchised new car dealers and the automotive industry.

EDUCATION & TRAINING 2015 GNYADA Membership Directory

GNYADA uses the competition as a means to challenge schools across the nation to hold the curriculum of automotive education tomore rigorous standards, ensuring that students master the skills they need to succeed as lifelong learners, workers, and citizens. These competition represent a unique coalition of franchised new car dealers, automanufacturers, government, and academic partners who work together to ensure students will be ready for the demands of working in the service centers of franchised new car dealers. The competition is designed to be robust and relevant to the real world, reflecting the knowledge and skills that our young people need for success in today’s technologically advanced automotive industry. To learn more about the GNYADA sponsored Automotive Technology Competitions visit www.nationalautotech.com.

Automotive Youth Education Systems Through The Greater New York Automobile Dealers Association’s AYES Program, high school automotive technology students are given guidance to explore rewarding automotive careers. The GNYADA AYES Program fosters a bridge between technically-oriented young people who are exploring career options and automotive dealers who urgently need talented technicians. In addition to taking the required academic courses toward their high school degrees, students take challenging classroom/laboratory courses in basic automotive technology. The capstone of GNYADA’s AYES Program is a 320- hour workplace internship. Under the guidance of a “mentor” (an experienced technician), students develop both their technical skills and their skills as valuable employees. Upon high school graduation participating students are prepared to begin full-time entry- level employment, or to advance their technical education. If you would like to participate in the AYES Student Internship Program, Contact Stephen Mercaldo at stephen@gnyada.com.

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