GNYADA 2018-2019 Education Book

SALES MANAGER BOOT CAMP “i’ve been promoted to Sales manager, now what?”

MAXIMIZE PROFITS IN PREOWNED VEHICLES ramp up your dealership’s used car sales profits

tuesday, october 23, 2018

datE

timE 10:00am - 4:00pm inStructor Ken Carlson, F&I Resources

tuesday, october 30, 2018

datE

timE 10:00am - 4:00pm inStructor Frank Phillips, FCP-Sales Masters

mEmBEr FEE $175.00 non-mEmBEr $300.00

mEmBEr FEE $175.00 non-mEmBEr $300.00

Learn techniques on how to effectively work with your sales team.

Learn to put your used vehicle department on the road to greater profitability.

Participants will learn:

n How to gain a firm commitment and maximize gross profit n ECOA – NADA Finance Policy & Sales Compliance n How to set the stage for an effective negotiation process that results in overall higher total customer yield

Effectively managing your preowned inventory is the ultimate goal of any used vehicle department. Explore the strategies, processes and functions that will transform your used vehicle department into a profit-producing powerhouse.

n How to run effective sales meetings

n How to recruit, interview, and hire new Salespeople

attendees will learn how to:

n Approach used vehicle inventory management

SERVICE ADVISOR’S GUIDE TO SELLING SERVICE AND REPAIR the ultimate game plan on increasing hours per r.o.

Buy vehicles at the right price

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n Price preowned vehicles correctly for sale

Sell used vehicles

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n Carry out proper wholesale disposal

thursday, october 25, 2018

datE

timE 10:00am - 4:00pm inStructor Ken Carlson, F&I Resources

GNYADA SALES ACADEMY

“

mEmBEr FEE $175.00 non-mEmBEr $300.00

It was well structured and covered the most important automotive sales areas. Negotiation techniques and presentation of info will help me the most. It was presented efficiently and with a comedic effect to keep a listener like me more focused.

Learn to achieve peak performance, increase sales, and maximize customer satisfaction.

Learn how to communicate the importance of vehicle maintenance to cus- tomers while increasing service-driven profits. Also learn to overcome common objections, telephone closing techniques, building CSI, handling difficult customers, and much more.

”

Participants will learn:

n Selling techniques to get customers to agree on needed service(s) n Methods to build rapport and learn about the customer n How to position service needs based on benefit to the customer n Techniques for handling objections throughout the process n How to ensure trust and credibility in customer relationships

– Laurence Hall Sun Buick GMC

WEBINAR: ONBOARDING FOR SUCCESS – ESSENTIAL PROGRAMS, CHECKLIST & TOOLS TO BOOST NEW HIRE’S PRODUCTIVITY october 10, 2018 | 11:00 am This webinar will provide you with proven strategies & methodologies of introducing employees to the job, work environment, and co-workers.

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c e n t e r f o r a u t o m o t i v e e d u c a t i o n & t r a i n i n g / w h i t e s t o n e , q u e e n s / g n y a d a . c o m / e d u c a t i o n