GNYADA October 2013 Newsletter

New Rule Limits Robocalls Effective October 16 Complaints about automated calls to cell phones have pushed the FCC to strengthen regulations under the One of the major changes to the new rules require dealers to get express written consent prior to making and messages sent on your behalf. Get these from customers with 16

whom you had an existing business relationship. Remember that an opt- out feature is required in all prere- corded telemarketing calls. You must still avoid calls to anyone on your "Do-Not-Call" list. Additional information about the new FCC rules can be found at www.gnyada.com .

Telephone Consumer Protection Act (TCPA). TCPA limits automated or prerecorded calls – so called “Robocalls.” The changes took effect Oct. 16, 2013 and apply to telemar- keting calls and text messages. Violations may result in fines of up to $16,000 per violation.

Robocalls. The established business relationship exemption to the consent requirement has been eliminated for these calls. In order to comply with the new rules dealers should use written or website consent forms for recipients of autodialed and prerecorded calls

17 New Hazard Communication Standard

Dealers face a December 2013 dead- line to train employees in new Hazard Communication Standards. OSHA adopted the new standards to line up with the United Nation’s Globally Harmonized System (GHS) of Classification and Labeling of Chemicals. The purpose is to help reduce injuries and fatalities by improving the quality, consistency and clarity of the chemical hazard infor- mation in the workplace. What has changed? This new system changes the way hazards are classified and products are labeled. Material Safety Data Sheets

dealers need to do. Dealers can satisfy training requirements through onsite or online training and documentation. Update Safety Data Sheets (SDSs) All Safety Data Sheets must have the new format by June 1, 2015. Dealers will start receiving SDSs from manu- facturers. Save updated versions of SDSs received in a file for reference. This article is provided by KPA, an Allied Member of GNYADA providing Environment & Safety services for auto dealers. If you have additional questions, please contact KPA at info@kpaonline.com or 800.853.9659.

(MSDS) will be replaced by Safety Data Sheets (SDS) and will have a new, uniform look. Employee training programs will have to be updated. Four updated areas of the Hazard Communication Standard: Employee Training Safety Data Sheets (formerly called Material Safety Data Sheets) Product Labels Hazard classification What does this mean to dealers? Most of the burden of complying falls on manufacturers, importers, and dis- tributors, but there are a few things n n n n

18 Reynolds + Reynolds Offers Special to Members The holiday season is a busy time of the year; get a start on your holiday mailers. This fall, GNYADA DDC member Reynolds Document get discounts up to $300 (some restrictions apply). Offer, disclaimer and expiration date Choice of vehicle n n

Mailers can be personalized with the following information: Customer name in body of the mailer n

Services is offering a discount on holiday tri-fold mailers. The mailers are available in 21 templates, includ- ing Thanksgiving, New Year’s, and general holiday designs. Depending on the quantity ordered, dealers will

For more information about holiday mailers contact your local Reynolds Document Consultant, download reyrey.com/collateral/flyers/Holiday MailerFlyer.pdf , call 866.344.0996 or email IDS_Mktg@reyrey.com .

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Greater New York Automobile Dealers Association • www.gnyada.com

The Newsletter • October 2013 9