GNYADA February 2014 Newsletter

To read these stories and get the latest news online, visit the GNYADA website at www.gnyada.com

For Dealer Principals / General Managers / Sales Managers The Newsletter A Publication of Greater New York Automobile Dealers Association

Manufacturers Line Up Big Debuts for 2014 New York Auto Show 1

FEBRUARY 2014 Volume 24, Issue 1

HIGHLIGHTS

New Lien Release Law Go Into Effect page 2

GNYADA Highlights Dealers Needs at DMV page 3 NYC Right-to-Know Filing Due March 1 page 4 GNYADA’s ERP Wins Dealer Discrimination Case page 5

Media coverage during the 2013 New York International Auto Show’s press days.

GNYADA to Hold Town Hall Meetings page 6

Dealer Preview Networking Event One of the most highly anticipated events of the year is the New York Auto Show Dealer Red Carpet Preview event. GNYADA invites dealers to attend the exclusive invitation-only event on Thursday, April 17, and will mail invitations and details about the event to dealerships next month. New Poster Artwork Launches New poster artwork for the 2014 Show has been revealed. The eye-catching imagery showcases a sense of imminent possibili- ties with a sleek, minimalist engine ignition button as its focus. The “Start Button” encourages visitors to get ready, get excited and get their own metaphorical engines running in preparation for the Auto Show.

With less than two months to go before the award-winning 114th New York International Auto Show hits town, manufacturers have an extraordinary lineup of vehicle launches planned for North America’s first and largest-attended automobile show. Each year, the Show brings excitement to the new vehicle industry with a range of key industry events attracting automobile executives and members of the media from around the world. This year, events like the Show’s NADA/J.D. Power Automotive Forum , World Car Awards , and Nielsen Advertising Awards programs share the stage with some 60 new vehicles that the automakers are expected to unveil during two full days of press conferences.

Upcoming Seminar: Your Digital Retail Future page 8

Exclusive UPS Savings page 11

The Newsletter is published by GNYADA, a not-for-profit organization representing franchised automobile dealers in the New York metro area. 18-10 Whitestone Expressway Whitestone, New York, 11357

Dealer Hotline 718.746.5900 www.gnyada.com

The Newsletter • February 2014 1

2 Auto Forum Brings Top Names to New York Go Beyond the Headlines Register Now – Dealer Discount Applies

Hear the following industry leaders speak at the 2014 Forum:

The Forum offers a mixture of keynote addresses and panels that include: What is Affordable Luxury? – Competing and Winning in an Expanding Field of Players

J.D. Power, NADA, and the New York Auto Show have brought together experts to discuss a range of important industry topics at the fifth annual Automotive Forum in New York City on April 15, 2014 at the Grand Hyatt Hotel in Manhattan. This year’s must-attend event brings together over 400 leaders from OEMs, suppliers, retailers, and the media to discuss how industry and economic conditions will shape the future of our industry.

Finbarr O’Neill, J.D. Power Joe Hinrichs, Ford Scott Keogh, Audi Uwe Ellinghaus, Cadillac David Zuchowski, Hyundai Michael Bartsch, Infiniti Steve Cannon, Mercedes-Benz More speakers will be announced during the next few weeks, so stay tuned to learn which industry leaders will be sharing their insights.

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Wall Street’s View of the Auto Industry

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The Intersection of Madison Ave. and Digital Blvd –The New World of Retail Marketing

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Register now to guarantee a place at this important automotive event.

Autonomous Driving Vehicles

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To register go to www.jdpower.com or contact Stephanie Haina at stephanie.haina@jdpa.com for more information.

Show Posters Being Shipped

New NY Clean (Lien Free) Title Program Now Available

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It may not seem like spring is near with all the snow still on the ground, but when

Dealers no longer have to wait up to several months to get a lien free title after paying off the loan balance of a trade-in. GNYADA’s long fought effort for legislation that allows dealers to receive a “clean title” after paying off the loan on a customer’s trade-in went into effect on January 8, 2014. Dealers continue to find themselves waiting an extraordinary amount of time to receive a lien release after the dealer pays off an outstanding loan on a car, from some banks and credit unions. The new law now allows dealers to obtain a clean title (lien free) by applying directly to the DMV after

showing proof of paying off any outstanding balance on a customer’s trade and notifying the lien holder that you will be seeking an expedit- ed clean title from DMV. DMV is required to provide a dealer, when a proper application is submitted, a clean title, within 15 days. GNYADA has prepared instructions, sample forms and letters required to apply for a clean title. For details on how to apply for a clean (lien free) title go to GNYADA’s website at www.GNYADA.com/dealers/news/ lienrelease.pdf.

you get your official New York International Auto Show poster soon, it will mean the weather is about to change and the 2014 Show will be spotlighting nearly 1,000 cars to more than 1,000,000 visitors. Be part of this event and help create the excitement of America’s #1 auto show by prominently displaying the Show poster in your dealership.

Greater New York Automobile Dealers Association • www.gnyada.com

The Newsletter • February 2014

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GNYADA Highlights Dealer Needs at DMV 4

Long Island Dealers to join Expedited Dealer Plates/MV-50s Pilot Program Long Island dealers will be asked to participate in an expanded pilot pro- gram that expedites requests for addi- tional dealer/transporter plates, and MV-50s. This streamlined program allows dealers to make requests directly to Albany, bypassing the regional DMV inspection. Doc Fee While we were disappointed with the answer we received on our request for proper compensation for handling the State’s Registration and Title work, it did not come as a surprise. New York State still ranks as one of the lowest in the country for DOC fees. The Commissioner did agree to our pro- posal that a working group be set up that would include representatives of Dealer Associations and DMV offi- cials to look at how to reduce the bur- dens of all the paper work that DMV requires in order to reduce dealer operation’s cost. The compensation method is based on one that was adopted by two dealers in 2007 to resolve Department of Justice allegations of unintentional credit discrimination. It generally involves establishing a set amount of dealer participation that a dealer adds to a buy rate and only deviating from that amount if certain pro-competitive factors that are unre- lated to the consumer’s background are present in the transaction and are properly documented.

motor vehicle processing. The new rules will allow dealers to reduce unnecessary management costs.

GNYADA met with DMV Commissioner Barbara Fiala and key agency officials along with Dealer Associations from across New York. We would like to thank the Commis- sioner for coordinating this meeting and for making the time to address our concerns. The Association and DMV convene these meetings each quarter to cover many of the important issues that face new car dealers and State motorists. We are very pleased to be working again with DMV to arrange for DMV to exhibit at the upcoming NY Int’l Auto Show this April. In addition to promoting the State’s new tamper free driver’s license, the Department will also be addressing the importance of not texting while driving.

Advisory Scans GNYADA stressed the need to

remove the onerous burden of requir- ing pre-sale scans of every new vehi- cle’s inspection computer system. GNYADA urged the agency to study the effectiveness of this requirement.

Broker Law Mr. Schienberg, President of

GNYADA also stressed the need to ensure compliance with a law cham- pioned by GNYADA that requires specific disclosures of new car broker businesses. Unregistered brokers can easily disrupt dealers’ markets and harm new car consumers. Secure Power of Attorney Pilot DMV announced that it is seeking more dealer participants in its Secure Power of Attorney pilot program. The program permits dealers to use a secure power-of-attorney primarily to obtain duplicate titles for trade-ins. background on this issue, sets forth a fair credit compliance program template that a dealer can adopt, and contains both general and specific instructions for completing the program template. Among many other features, the program template (a) sets forth a fair credit policy that states the dealer’s commitment to fair credit compliance; and (b) establishes a voluntary stan- dardized method for determining the amount of dealer compensation that may be earned in a credit transaction.

The meeting’s highlights included:

Centralized Dealer Recordkeeping DMV is moving forward with a pro- gram to implement a GNYADA ini- tiative to allow multiple dealers under common ownership to centralize their

NADA Releases Fair Credit Compliance Program 5

NADA has led the charge in defend- ing the dealer-assisted financing model, and is working to prevent the adverse consequences that govern- ment-imposed flat fees would cause for consumers, dealers and finance sources alike. To help dealers, NADA has prepared educational resources to strengthen dealers efforts to comply with fair credit laws. Dealers can access the NADA Fair Credit Compliance Policy & Program at nada.org/faircredit .

This publication provides essential

Thank you to NADA for this article.

Greater New York Automobile Dealers Association • www.gnyada.com

The Newsletter • February 2014 3

Agreement Signals Truce in So-called Right-to-Repair Battle

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The Alliance of Automobile Manufacturers, the Association of Global Automakers, the Automotive Aftermarket Industry Association and the Coalition for Automotive Repair Equality recently signed a Memorandum of Understanding (MOU) that is intended to call a truce over the so-called Right to Repair legislation. The MOU signed by the various groups is based on a recent law final- ized in Massachusetts (Chapter 165 of the Acts of 2013) and extends the essential provisions of the Massachusetts law nationwide. All the companies and organizations that

Governor Cuomo signed on to participate in a multi-State agreement to increase the number of ZEV’s to 3.3 million vehicles on the road by 2025. New York joined 7 other states including; California, Oregon, Connecticut, Maryland, Massachusetts, Rhode Island, and Vermont. Each State will need to come up with a strategy that will increase ZEV sales in their respective state. To further this effort, Governor Cuomo has requested that GNYADA be part of a working group involved in formulating a plan of action on how this can be accomplished such as incentives to create electrical charging stations and hydrogen fuel- ing stations to support such vehicles. The working group will also evaluate sales and tax incentives for buyers and dealers while also considering non-monitary benefits This national agreement indicates that the various industry signatories will focus on opposing individual state legislation while ALL groups will work to fully implement the MOU. It should be noted that neither NADA, nor any state dealer associa- tion, is a party to the agreement and the agreement does not address cer- tain dealer-protective provisions that were incorporated into the Massachusetts statute. It is unclear whether or not this agreement will are currently members of the signatory associations have agreed to adhere to the agreement.

bring an end to state-by-state legisla- tive initiatives. Legislators and after- market trade groups that are not sig- natories to the agreement may still want to pursue the legislation. And it is unclear at this time whether the MOU offers adequate protection to dealers in their unique role as exclu- sive authorized warranty and safety recall service providers. GNYADA will keep dealers informed of the specific impact the agreement will have on New York auto retailers as the various groups work to imple- ment the MOU.

Content supplied courtesy of NJ Car.

NYC Right-to- Know Filing Due March 1

NYS Joins 7 Others On ZEV Pack 8

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such as HOV lane access or preferential parking.

The working group will include the DMV and the Department of Environmental Conservation and other Dealer Associations throughout New York State. GNYADA is committed to ensuring that dealers’ needs are met in the development of the ZEV program. Currently, sales of ZEV’s are counted when an OEM delivers them to deal- ers – even when they are not sold to a retail buyer. One of our goals will be to change that measurement to only count sales to retail or fleet customers. Education and outreach campaigns will be created to high- light the benefits of ZEV’s and increase their use.

New York City’s Right-to-Know (RTK) annual filing is due March 1st. All dealers that use, store, process, or handle any substance on NYC’s list of Hazardous Substances must file a Facility Inventory Form (FIF) with the NYC Department of Environmental (DEP) by March 1st. If you have any questions on what is considered a hazardous material by the DEP, a complete list of hazardous substances can be found at:

www.nyc.gov/html/dep/html/busi- nesses/tier2.shtml

If you would like a recommendation of a GNYADAAllied member com- pany that can perform this compli- ance requirement for you contact GNYADA Membership Director, Jennifer Berman at 718.746.5900.

GNYADA looks forward to supporting the Governor’s new initiative.

Greater New York Automobile Dealers Association • www.gnyada.com

The Newsletter • February 2014

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9 Auto Broker Arrested on Forgery Charges

$75,000 bond with the State and make specific disclosures on websites and other advertisements. In light of the inappropriate actions of brokers and the harm caused by their unlicensed operations to dealers and consumers, GNYADA has made a request to DMV for more enforce- ment and stricter rules for these types of businesses.

The brokers arrest will likely focus new attention on automobile brokers in our area. Brokers are operating as unlicensed dealers; selling and leasing new cars, while avoiding the require- ments and expenses imposed under the Vehicle and Traffic law to operate as a new car dealership. Legislation was passed back in 2012 that requires brokers to disclose that they are brokers and not licensed franchised new car dealers. The new law also requires brokers to post a

A Rockland County “broker” has been arrested on forgery-related charges stemming from the discovery of a fake temporary license plate. Police became suspicious while checking a temporary out-of-state license plate on a car parked at a local community college. Police discovered the temp was a fake and traced the issuance of the fake plate back to the broker’s place of business where they found an additional copy of the same license plate.

Large Number of Dealers Have Already Renewed in GNYADA’s Labor Law Program

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Intercedes with Government agency actions on employee com- plaints (EEOC, Division of Human rights, Department of Labor). If you have not yet renewed your 2014 ERP dues we suggest that you do not let your plan benefits lapse and if you are not yet a member of this important Association service please contact Susan Bieber, GNYADA’s Dealer Services Director at 718.746.5900 for further information. n

Unlimited access to GNYADA’s labor law experts and attorneys Constant monitoring of changes in legislation effecting labor relations in your business and legal cases or settlements that will also affect how you handle employee issues. Model Employee Handbooks that reduces the hassle of putting together a handbook that complies with all State and Federal Employment laws. Complete training material for the Federal Dept of Labor Right-to- Know Law.

70% of GNYADA dealers who sub- scribe to the Association’s Employee Relations Plan (ERP) have paid their 2014 dues. Dealers who belong to this important employment law pro- gram benefit from the expert assis- tance and consultation that our labor law experts and attorneys give dealers on issues dealing with staff. ERP offers expert guidance on key labor issues which enables dealers to respond to employment issues affect- ing day-to-day operations. Here are some of the program’s benefits:

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GNYADA’s ERP Wins Dealer Discrimination Case

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Despite record awards in discrimina- tion claims in 2013, GNYADA’s Employee Relations Plan (ERP) attorneys have again been successful in defeating a discrimination claim brought against one of our members.

cost-cutting measure. The former employee filed the case with the NYS Division of Human Rights claiming she was discriminated against because she was terminated while pregnant.

GNYADA labor lawyer James E. McGrath, III that there was no evidence to support a claim that the pregnancy influenced the dealer’s decision to fire her and that the dealer had a legitimate business reason to terminate this employee.

The case involved an employee ter- minated as part of a dealership-wide

The Division of Human Rights dis- missed the complaint agreeing with

Greater New York Automobile Dealers Association • www.gnyada.com

The Newsletter • February 2014 5

What Happens When You Tell an Employee to “Leave Now”…When They Say “I Quit”?

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treating the employment separation as a termination versus a resignation for purposes of unemployment insur- ance benefits eligibility.

So how often do you tell an employ- ee that they should leave immediate- ly after they have given you their two week notice of quitting? Probably very often!

esty, job abandonment, etc. Misconduct does not include performance-related terminations or traditional layoffs. Resignation If an employee voluntarily resigns or retires from the dealership, that employee will not usually qualify for unemployment insurance benefits. There are times when it is important to have an employee leave the prem- ises immediately after their notice of resignation but Dealers should con- sider the consequences of its impact on unemployment insurance coverage.

Here is the difference between a Termination and Resignation:

Here is something you should keep in mind.

Termination If an employee is terminated, that employee will usually qualify for unemployment benefits unless the employee is terminated for “misconduct.” Misconduct includes serious trans- gressions such as theft, violation of company policy rules, violence, on- the-job alcohol or drug use, dishon-

If an employer moves up the resigna- tion date and forbids the employee from working during the two week “notice period” the resignation may be treated as a termination instead of a resignation and the employee may then be qualified for unemployment insurance benefits.

A dealer needs to be careful about

GNYADA to Hold Town Hall Meetings

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GNYADA will be holding town hall meetings on Long Island, NYC and Westchester County. These meetings are open forums where members can hear and ask questions from key representatives from Government agencies including the Attorney General’s office, the Department of Motor Vehicles and NYC officials. In addition we have invited expert counsel from the National Automobile Dealers Association (NADA) who will discuss the latest news on federal lending practices and automotive advertising. Richard Sox, of Bass, Sox and Mercer will discuss key franchise law protection issues. Attendees will also hear from a compliance expert from DealerTrack along with Steve Rosenblatt, CPA who will cover new important accounting practices that will affect your dealership. Federal and state agencies continue to demand compliance from dealers, and now local villages and towns are step- ping up regulatory enforcement against dealers. Surfboard signs, zoning rules and curb cut regulations are enforce- ment subjects now familiar to GNYADA members.

Attend these meetings to get answers to your questions and listen to experts discuss some of the important issues that are impacting your businesses. Dealer Principals, General Managers and other executive staff are invited to participate in one of three meetings: March 11 Huntington Hilton, Melville, Long Island March 25 Westchester, Westchester Marriott, Tarrytown March 26 GNYADA-Center for Automotive Education & Training, Whitestone, Queens

Meetings: 8:30am – 11:00am. Buffet breakfast will be available at 8am.

Call Ann Daly to register: 718.746.5900 or email her ann@gnyada.com .

Greater New York Automobile Dealers Association • www.gnyada.com

The Newsletter • February 2014

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GNYADA’s Popular Warranty Guide Available 14

We are pleased to include with this newsletter a compli- mentary copy of the 2014 Official Warranty Guide as part of your GNYADA membership. This guide provides dealers with detailed warranty information for every make and model automobile.

Discount Program and offers exceptional pricing for dealers Surety Bonds. For more information on how to save money on your Surety Bonds, contact GNYADA Membership Services Director, Jennifer Berman at 718.746.5900.

GNYADA would like to extend its thanks Brown & Brown of New York for their financial contribution towards the cost of production of these Guides.

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Brown & Brown is a member of GNYADA’s Dealer

15 GNYADA at NADA Convention

Miller of Manhattan Motor Cars; Director Mark Lacher of Koeppel Nissan; and Director and committee chair, Gary Schimmerling. Dealer participation in the political process is critical to ensuring our industry’s future. A key way dealers can get involved is by supporting NADA’s DEAC. Established in 1975, DEAC is the only political action committee representing the interests of franchised dealers of both domes- tic and imported new cars and trucks. GNYADA and NADA appreciate those who have contributed and encourage all dealers to consider making contributions. It’s not too late to contribute. Clinton Praises GNYADA at NADA GNYADA was commended by former Secretary of State Hillary Clinton at the NADA Convention for its commitment to training and job creation. “When I had the privilege of repre- senting NY in the Senate, I got to know a lot of the dealers from our state. I worked with Mark Schienberg and the GNYADA on a number of issues,” said Mrs. Clinton.

GNYADA Recognized at NADA for DEAC Contributions GNYADA was recognized at the NADA Convention in New Orleans for its efforts to raise funds for the Dealer Election Action Committee (DEAC). GNYADA ranked 12th among state and metro dealer associ- ations nationwide and ranked #1 among all metro dealer associations. Dealers in metro NY contributed $63,000 to DEAC, an increase of over $14,000 from 2012. Almost $50,000 was raised during a special phone bank, led by DEAC Chairman Gary Schimmerling of Babylon Honda. The DEAC team included: GNYADA Chairman and NADA Director Neale Kuperman of Rockland Toyota Director Brian

“I was particularly interested in train- ing programs to teach young people how to fix cars, how to sell them, and how to make careers in the industry. Mark and I spent a lot of time talking about how to help small businesses everywhere create jobs and thrive,” she continued. In wide-ranging remarks, Mrs. Clinton went on to congratulate auto retailers for being at the heart of what makes our country great and thanked auto dealers for their vital role in communities all across our country, citing job creation and charitable giving as two important factors.

Greater New York Automobile Dealers Association • www.gnyada.com

The Newsletter • February 2014 7

GNYADA Members Donate Over 4,000 Coats

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GNYADA and its franchised new car dealer members have joined forces with New York Cares to collect and distribute more than 4,000 winter coats. Two trucks were needed to deliver the coats to New York Cares . The coats were collected by the Association and auto dealers across metro New York. “This is a great example of the community-based charitable activities that automobile dealers are known for and we are very proud to help New York Cares in their dedication to helping our areas neediest citizens,” said GNYADA president Mark Schienberg. The auto dealers surpassed their orig- inal goal of collecting 500 coats by a whopping 500%, making it the largest donation by a single organiza- tion to the New York Cares Coat Drive to date. A request by GNYADA to its members to help As the digital landscape continues to grow, dealerships are faced with new challenges and opportunities. To help members through the digital chaos, GNYADA is holding a full-day marketing seminar, Your Digital Retailing Future on March 12, 2014. Learn how to optimize your dealer- ship's website with a Digital Retailing strategy and how it will help you drive more finance- and trade-in-ready opportunities to your showroom. Speakers from Digital Retailing giants Driving Sales, Google, eBay Motors, and DealerTrack Technologies will be on hand to answer all your digital retailing questions. 17

Coat Drive warehouse this morning was a wonderful sight,”said Gary Bagley, Executive Director of New York Cares. “We haven’t yet collect- ed half of the more than 100,000 requests for winter coats we’ve received, so we are especially grate- ful to the GNYADA and its members for such an enormous donation in these final weeks of the drive.”

New York Cares support thousands of New Yorkers who will be forced to make a choice this winter between buying a warm coat and putting food on the table, heating their homes, or meeting other basic survival needs, was met with an immediate call to action by dealers.

“To see 4,000 coats rolling into the

Upcoming Seminar: Your Digital Retailing Future

Speakers Include: Jared Hamilton, Driving Sales Founder & CEO Peter Leto, Google Automotive Dealer Jumpstart Strategist Brian Murphy, Head of eBay Motors at eBay Inc. Ali Mendiola, Manager, Business Development – Digital Retailing Solutions, Dealertrack Technologies Your Digital Retailing Future Wed., March 12th, 10:00am-4:00pm Center for Automotive Education & Training n n n n

To register email Carole at Carole@gnyada.com or call: 718.640.2012.

Greater New York Automobile Dealers Association • www.gnyada.com

The Newsletter • February 2014

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NYC DOE Taps GNYADA’s Ed Gazzillo for Key Post GNYADA Director of Education, Edward Gazzillo has recently been appointed to Chair the New York City Department of Education Career and Technology Education (CTE) Commission on Automotive and Transportation Learning. to relevant work experiences in the automotive industry. In addition Ed will play a key role in ensuring that NYC automotive technology schools incorporate a strong industry voice, align to labor market demand, and emphasize the skills necessary for career success. 18

As Chairman, Ed is charged with the task to cultivate programs which pro- vide NYC high school students with rigorous academic preparation linked

We congratulate Ed on a well- deserved recognition.

Edward Gazzillo

19 25-Year Dealership Veteran Heads-Up DMV-DIRECT

GNYADA is pleased to welcome Jean Marie Rugg as the DMV-DIRECT General Manager. With more than twenty-five years of automotive experience in dealerships, Jean Marie brings a wealth of practical know-how to her new role.

being ‘hands on’ when it comes to questions from dealers.

Going forward, Jean Marie is working hard to get dealers ready for online DMV registrations and prides herself in maintaining DMV-DIRECT ’s impressive accuracy rate. GNYADA welcomes her to the fold.

Jean Marie, who joined DMV- DIRECT in late May, prides herself on

Jean Marie Rugg

GNYADAWelcomes Joe DiLorenzo to the Insurance Brokerage Team

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Joseph DiLorenzo has joined GNYADA Insurance Brokerage Division as a sales associate. He is licensed in Property, Casualty, Life and Health insurance, with eight years sales experience in the insurance industry. Along with backgrounds in the com-

puter and telecommunications indus- tries, Joe brings with him the sales knowledge and service experience GNYADA members have come to expect. Joe lives with his wife Roseanne in Seaford New York.

Joseph DiLorenzo

Greater New York Automobile Dealers Association • www.gnyada.com

The Newsletter • February 2014 9

21 GNYADAWorkers’ Comp Plan Saves Dealers Money

highest demand on themselves. The more you demand of yourself the easier it will be to show others how to achieve success. They focus on making a contribu- tion in whatever you do. It is not about what the organization does for you, but the contribution you make to the organization and for the people who work for you. The more you focus on helping your team grow the greater the commit- ment and effort you will get from your team. Managers, however, dance on a fault line – they either have the behaviors that inspire followers to do what they otherwise may not be willing to do, and without creating any psychologi- cal distress, or they do not and the costs will escalate and ripple for a long time. n Dealers are demonstrating confi- dence in GNYADA’s insured pro- gram after having been hurt by the losses in the defunct self-insured pro- gram. The potential for savings and promise of service have also over- come the burdensome requirements and roadblocks thrown up by Safety Group 430. Dealers told GNYADA they need alternatives that not only saves money, but offers quality insurance from a respected insurance carrier and top shelf service. The Brokerage meets those needs. We look forward to working with any dealership, and urge dealers who have a Workers’

Comp upcoming renewal date to contact us now for a quote.

The GNYADA Insurance Brokerage Workers’ Comp program got off to a great start this year. Dealers who have joined GNYADA’s Workers’ Comp program are enjoying terrific savings and first class service. The Brokerage has obtained price quotes for many dealers and routinely the GNYADA plan has significantly saved dealers on their premiums. In fact, one dealer saved more than $100,000! How do we do it? GNYADA’s Workers’ Comp policies are fully insured, individually underwritten, and dividend paying.

GNYADA Insurance Brokerage is the only Brokerage in the State of New York that has an exclusive right to offer Magna Carta’s Workers’ Compensation Program to automo- bile dealerships. Michael Conway and his staff are ready to assist you to reduce your premiums, obtaining first class risk management, and out- standing claim service. Michael can be reached at 718.746.8100 or mconway@gnyada.com.

Being a Good Manager Means Managing People Well 22

Good managers attract exceptional staff; they make the dealership a pre- ferred employer; they help to increase market share; add to profits and sur- pluses, and reduce costs. Their staff are engaged, committed and ‘go the extra mile’.

GNYADA thanks William D. McAndrews for preparing this. Mr. McAndrews will be teaching a management class “Dealing with Difficult People” at the CAET on April 8, 2014. Email Carole Rogner at carole@gnyada.com or call 718.640.2012 to register.

Here are three basic precepts to becoming a great leader and manager:

They work hard at gaining profes- sional expertise and acquiring the talent to motivate and inspire oth- ers to achieve. They don’t give orders; rather they build trust and credibility encouraging those around them to “go the extra mile” and they lead by example. They hold themselves accountable and recognize their responsibility for their own development. They strive for excellence and place the

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Greater New York Automobile Dealers Association • www.gnyada.com

The Newsletter • February 2014

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Onsite Document Shredding Members receive a 38% discount off standard regular pickups 23

by watching the monitor mounted on the side of the truck. After the shred is completed a certificate of destruc- tion is issued to document that all of the confidential paper you supplied was destroyed. Technicians are uni- formed, wear identification tags, and are bonded and fully insured with extensive background checks. GNYADA members receive a 38% discount off standard regular pickups that include up to four consoles. These visits are scheduled regularly so you can plan and budget. Additional pickups and/or additional consoles are available at 30% off regular, non-member pricing. Contact Confidential Shredding at 201.573.1400 or 201.697.7203. Mention you are a GNYADA member to receive the proper discount.

Federal and State laws mandate the proper destruction of business related documents. Leaving papers or boxes in storage longer than necessary can be costly, take up valuable space, and in some cases, lead to a potential breach of security. GNYADA is pleased to have as part of our Dealer Discount Club, Confidential Shredding, a full serv-

ice on-site shredding company that serves all of New York. The process includes providing high security con- tainers, cabinets or bins at the cus- tomer’s location and servicing them on a routine basis. Confidential Shredding has more than 25 years experience in the shredding and recycling business. All of the shredding can be viewed

Exclusive UPS Savings for GNYADA Members

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The Greater New York Auto Dealers Association is pleased to announce that UPS ® has joined the Association’s Dealer Discount Club as the preferred shipping carrier. The UPS Savings Program offers GNYADA members the most com- petitive rates available on shipping services along with more service options, superior ground-delivery coverage and overnight delivery by 10:30 a.m. to more ZIP Codes than any other carrier. Plus, with the con- venience of more drop-off locations and innovative UPS technology to help streamline shipment processing, members can receive value that goes beyond cost and on-time delivery.

Through the program, GNYADA members can now save up to 35% on a broad portfolio of UPS shipping services, including; Up to 35% on UPS Air letters Up to 31% on UPS Air packages (1 lb.+) Up to 33% on UPS International imports and exports Up to 19% on UPS Ground shipments Savings begin at 70% on UPS Freight® shipments over 150 lbs. Members interested in enrolling in our new UPS Savings Program can visit savewithups.com/gnyada to start saving. n n n n n

Greater New York Automobile Dealers Association • www.gnyada.com

The Newsletter • February 2014 11

EMPLOYMENT CORNER

2014 Social Security Booklet Enclosed

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GNYADA’s Employment Corner is a free recruiting and job placement service that lists qualified candidates for positions at dealerships. If you have a position to fill, call 718.640.2012 .

FILE #

POSITION

RESIDES IN

GNYADA’s Social Security Guide for 2014 is enclosed with this month’s GNYADA Newsletter mail- ing. The 2014 Social Security book- let covers changes to the social security program and provides answers to commonly asked questions. The FICA tax rate for increase of 2013 remains in effect in 2014. Employers will continue to with- hold 7.65% (6.2% Social Security Tax and 1.45% Medicare Tax) from employees’ wages. Under the Affordable Care Act high-income employees (earning in excess of $200,000) must have an additional 0.9% (Medicare Tax) withheld from wages. Employers and employees will each pay 7.65% on wages up to $117,000.

OFFICE

Biller

Brooklyn

625

Floral Park

626

Biller/Bookkeeper

East Rockaway

627

Bookkeeper

Bronx

628

Manhattan

629

Controller

Dumont, NJ

630

Office Manager

Brooklyn

631

Floral Park

632

Receptionist

College Point

633

SALES

General Manager

New Hyde Park

634

Sales

St. Albans

635

Sales Manager

Glen Cove

636

SERVICE

Detailer

Freeport

637

Service Advisor

Staten Island

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Contact Us: 18-10 Whitestone Expressway | Whitestone, NY | 11357 Dealer Hotline: 800.245.4640 GNYADA Headquarters: 718.746.5900 E-Mail: assistance@gnyada.com DMV-Direct: 718.747.0400 GNYADA Insurance Brokerage, LLC: 718.746.5900 New York International Automobile Show: 718.746.5300 Center for Automotive Education and Training: 718.640.2000

SAVE THE DATE: June 16, 2014 NINTH ANNUAL GNYADA GOLF OUTING Old Westbury Golf & Country Club Last year was a sell out! Don’t miss a great day of golf and the opportunity to showcase your business, all for a great cause! GNYADAGolf logo large format 376 2965

The information contained in this newsletter may not be relied upon for the avoidance of tax penalties. Readers are urged to discuss any issues raised in this newsletter with their legal and tax professionals. Printed on FSC certified material. All original material except where noted. © GNYADA 2014

Greater New York Automobile Dealers Association • www.gnyada.com

The Newsletter • February 2014

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